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    Clinical Receptionist - Lafayette, United States - CARDIOLOGY SPECIALISTS OF ACADIANA, LLC

    CARDIOLOGY SPECIALISTS OF ACADIANA, LLC
    CARDIOLOGY SPECIALISTS OF ACADIANA, LLC Lafayette, United States

    3 weeks ago

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    Description


    Position Summary Promotes a professional practice imageby efficient performance to facilitate the smooth flow of patients and workthroughout the organization.

    Receivesand registers patients and visitors in a prompt and courteous manner; managesthe telephone, schedules appointments, prepares charts, collects patientpayments, processes forms.

    Job Responsibilities

    • Greetspatients and visitors in a friendly, timely and professional manner, whether inperson or via telephone, determines their needs and responds accordingly.
    • Obtainsand enters current & accurate demographic and insurance data, includinginsurance cards into patient registration system prior to EMR check-in.
    • Obtainssigned financial policy and HIPAA authorizations on all new and annualpatients.
    • Verifiesmedical insurance coverage and documents benefits information.
    • Demonstratesworking knowledge of medical insurance terminology and primary v secondary, etc
    • Collectsmoney at check-in in accordance with window collection policy.
    • Maintainssecure and accurate patient payments
    • Preparesdaily deposit of office co-pays collected.
    • UtilizesEMR and PM system accurately.
    • Schedulespatient appointments according to policy as needed. Ensures physician templateis followed; responds to patient referral requests within 48 hrs.
    • PreparesEMR charts for clinic's schedule assigned, obtaining medical records prior toappointment
    • Remindseach patient of their appointment for the following day and provides completeinstructions for the visit; notifies patient of applicable payment due.
    • Follow-upon patient no-shows; send reminder notices when appropriate.
    • Followconfidentiality and HIPAA privacy rules
    • Acceptsand signs for mail parcels and other deliveries, notifying recipientimmediately of their arrival.
    • Maintainsan orderly, neat and clean front desk area and waiting room.
    • Performany other services deemed reasonable by physician or supervisor

    Qualifications Educationand Experience:
    High school diploma or equivalent. Aminimum of one year's experience in a medical office or other healthcaresetting preferred.


    Knowledge:
    Modern operational methods inherent to amedical practice; clerical equipment, operations and processes; must have abasic understanding of medical terms and abbreviations; usage of computersystems; the mechanics of health insurance and PPO networks; various medicalforms, reports and processing methods; patient confidentiality/HIPAAregulations; possess a fundamental knowledge of basic billing procedures

    Abilities:


    Make a great first impression andsustain it; utilize telephone etiquette and professionalism; exhibit stronginterpersonal skills; follow set routines and be alert to variations to actaccordingly; establish and maintain cooperative relationships with staffmembers; create a responsive, caring environment for patients; respond promptlyto physicians' directions; maintain medical records in a concise and accuratemanner; react quickly in emergency situations; recognize and prevent possiblesafety hazards; exercise independent judgment; communicate clearly andconcisely; process a variety of medical reports; understand and enforce thefinancial policy of the practice and recognize and correct costly data captureerrors; fosters a positive working environment that is responsive to patientneeds.



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