- Bachelor's degree in marketing, business, or related field.
- Proven track record in launching and driving cross-functional customer engagement programs.
- Experience in customer advisory boards, summits, and conference speaking engagements.
- Proficiency in creating Executive Briefing Centers (EBCs) and engaging experiences.
- Expertise in customer storytelling.
- Strong relationship building skills with internal stakeholders.
- Outstanding project management and organizational skills.
- Executive presence with excellent communication skills.
- Leadership skills with a focus on team development.
- Analytical mindset with experience in data-driven decision-making.
- Ability to travel up to 10% of the time.
- Develop an enterprise-class customer marketing program aligned with enterprise strategy.
- Foster brand awareness and increase sales through customer advocacy.
- Create an integrated strategy for customer engagement and advocacy.
- Activate EUC advocates through digital and in-person events.
- Drive process maturity to enhance team efficiency and customer experience.
- Uncover and amplify customer success stories.
- Manage advocate acquisition, development, and promotion.
- Support sales cycle and deal closure.
- Lead and develop a high-performing team.
- Establish key performance indicators for content and program evaluation.
- 10-15+ years of customer marketing experience.
- Ability to create strategic plans aligned with business priorities.
- Strong writing and presentation skills.
- Problem-solving, analytical, and budget management skills.
- Experience in team building and mentoring.
- Adaptability to fast-paced environments.
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Director, Customer Marketing - Stanford, United States - VMware
Description
Search JobsJob Description
The Broadcom End-User Computing Division empowers employees to do their best work from anywhere, through smart, seamless, and secure experiences. As digital workspaces continue to evolve, we are designing and engineering VMware Anywhere Workspace, a holistic platform built on our industry-leading solutions for virtual apps, desktops, unified endpoint management and security.
Our platform enables us to deliver upon our Autonomous Workspace vision, the next evolution of our offering that leverages data and artificial intelligence, to create workspaces that are self-configuring, self-healing, and self-securing. Together, our work is enabling organizations to optimize both employee experience and security, while modernizing IT and lowering operational risk.
The world is changing fast Corporations, governments, schools, hospitals are all feeling immense pressure to offer work from anywhere options. These organizations face tremendous challenges to transform their respective IT organization. They are in need of IT infrastructure that lets employees and customers access applications from anywhere, any device, on any cloud, all while ensuring best in class end-to-end security. VMware provides the solution
At EUC, customer experience is a top priority, evident in our thousands of loyal and happy customers globally and we are passionate about telling their stories and making their powerful voices heard.
This is a key reason why we are continuing to expand our awesome and incredibly high performing Customer Marketing team. We're looking for a seasoned executive to lead the charge and take our dynamic program to the next level.
The ideal candidate is someone who first and foremost loves working with customers, is results driven, and excels at building and expanding innovative and highly strategic programs that map to business priorities. This candidate must also love technology, embrace new challenges, and be an exceptional people manager where employee development is a priority. Reporting to the Sr. Dir of Solutions & Customer Marketing, the candidate must also love to have fun
Qualifications:
Travel: As needed (approx. 4-5 times per year for events)
This job requisition is not eligible for employment-based immigration sponsorship by Broadcom.
For US based candidates, the annual pay range (OTE for commissioned roles; Salary for other roles) for this position is: $137,000 - $329,000. The actual offer will be based on the role, location, and individual candidate experience. Bonus, commission, and/or equity may be eligible for this position. EUC, a division of Broadcom, offers comprehensive benefits including, but not limited to: medical, dental, and vision plans, company paid holidays, paid sick leave, and vacation time. Your talent advisor can share more about the specific salary range for your preferred location during the hiring process.
This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.
Broadcom is an equal opportunity employer. Broadcom is firmly committed to providing equal employment opportunity for all employees and applicants without regard to race, color, sex, gender, gender identity, gender expression, sexual orientation, religious creed, national origin, age, physical disability, mental disability, medical condition, pregnancy, genetic information, ancestry, marital status, military or veteran status, union membership, political affiliation, or other bases protected by applicable federal, state, or local law. Broadcom will not discharge or in any other manner discriminate against any employee or applicant because they have inquired about, discussed, or disclosed their own compensation or the compensation of another employee or applicant. Broadcom will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
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