- We work hard, but love to have fun with our students and each other
- Training is paid and Lifeguard/CPR courses are provided in-facility once per month exclusively to Goldfish employees
- Shifts are set each week and consistent until YOU request a new schedule Part-time schedule
- Financial bonuses and advancement opportunities including supervisory and management positions
- Wonderful warm and tropical atmosphere centered around kids and family comfort
- Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate.
- Leadership roles starting at $15.50
- Flexible part-time hours and scheduling
- Competitive pay
- Growth opportunities
- Valuable work experience
- Increased social opportunities
- Future references/referrals
- On-the-job training and certification opportunities
- High energy - you believe work should be fun
- Service mindset - you take pride in making sure our members are taken care of
- Able to take initiative and have great organizational skills
- Excellent communication and able to develop relationships with our members
- Passionate about working with children of all ages and ability levels
- Must have or obtain AED/CPR/First Aid certifications as a condition of employment within 90 days (Courses are provided by facility staff once per month, limited exclusively to Goldfish Swim School staff members)
- Promotes quality customer service face to face and over the phone to current and future guests.
- Process sales and enrollment transactions.
- Acts as the first point of contact for current and future Goldfish guests, and responsible for presenting a positive image for the company.
- Supports operational duties such as reaching out to interested families, sharing information about our lessons to walk-in customers, and processing student registrations using effective sales/customer service techniques.
- Resolves customer concerns/complaints using a professional approach.
- Assists members with purchases of merchandise and vending.
- Greets parents and students as they report to the front desk.
- Checks in students on the attendance tracking system.
- Maintains cleanliness and safety of the front desk area, Snack Shack area, changing areas, restrooms and observation area.
- Monitors Snack Shack and Treasure Island Retail areas for guest services, re-stocking, and occasional visual merchandising.
- Checks voicemail and email correspondence and responds in a timely manner.
- Makes collection calls to resolve open account problems.
- Brings creative ideas forward to ensure efficient operating procedures and an engaging atmosphere for students and staff.
- Fulfills other duties and responsibilities as assigned by the Employer, including training as working as a team Swim Instructor if desired. *Ask about becoming a Swim Instructor in your interview
- Outgoing and energetic personality
- Friendly, positive attitude
- Strong work ethic
- Dependable, punctual, detail-oriented, and well organized
- Ability to multi-task
- Focused on SAFETY
- Flexible and able to adapt to company growth and evolving responsibilities
- Must be comfortable working with and around young children
- If you are a team player, energetic, are excited to work with children and make a difference in their lives, then this is the job for you
-
Front Desk Representative
3 days ago
Goldfish Swim School Urbandale, United StatesIf you love working with children and want to have a blast when you come to work, Goldfish is the place for you We have a wonderful warm and tropical atmosphere that will make you smile every day when you come to work. We wear flip flops, we sing on the job, we give high fives fr ...
-
Front Desk Representative
1 week ago
Goldfish Swim School - Urbandale Urbandale, United States Part timeIf you love working with children and want to have a blast when you come to work, Goldfish is the place for you We have a wonderful warm and tropical atmosphere that will make you smile every day when you come to work. We wear flip flops, we sing on the job, we give high fives fr ...
-
Front Desk Representative
6 days ago
Goldfish Swim School - Urbandale Urbandale, United StatesJob Description · Job DescriptionIf you love working with children and want to have a blast when you come to work, Goldfish is the place for you We have a wonderful warm and tropical atmosphere that will make you smile every day when you come to work. We wear flip flops, we sing ...
-
Customer Service Representative Midday
1 week ago
Planet Fitness Urbandale, United StatesPlanet Fitness - JobID: [Guest Service / Front Desk] As a Customer Service Representative at Planet Fitness, you'll: Greet members, prospective members and guests, and provide exceptional customer service; Handle all front desk related activities; Facilitate needed updates to mem ...
-
Customer Service Representative 5am-1pm
1 week ago
Planet Fitness Urbandale, United StatesPlanet Fitness - JobID: [Guest Service / Front Desk] As a Customer Service Representative at Planet Fitness, you'll: Greet members, prospective members and guests, and provide exceptional customer service; Handle all front desk related activities; Facilitate needed updates to mem ...
-
Financial Compliance Analyst
1 week ago
Brokers International Urbandale, United StatesBrokers International and our subsidiary organizations, Brokers Financial and Brokers International Mountain States work to empower financial professionals across the country with innovative solutions, support, technology, and marketing assistance so they can help more Americans ...
-
Client Services Facilitator
1 week ago
Brokers International Urbandale, United StatesWe are currently seeking a driven Client Services Facilitator to join our Brokers International Financial Services team The Client Services Facilitator serves as a liaison to our current clients and team members, guiding functionality and creating memorable customer experiences. ...
-
Customer Care Coordinator 100 onsite
1 week ago
MPW Industrial Services Urbandale, United StatesBy joining Numotion, you will be a part of the nation's leading provider of Complex Rehabilitation Technology. Numotion is helping thousands of people with individually configured, medically necessary mobility products and services. From manual and powered wheelchairs to disposab ...
-
Nursing Care in a Rewarding Environment
3 days ago
NavitsPartners Urbandale, United StatesJob Description · Job DescriptionTitle: Nursing Care in a Rewarding Environment (CMA & CNA) · Responsibilities: · Administers injections and medications, audiometer, vision testing and performs EKGs. · Performs routine lab testing (urine, HCT). · Assists with medical procedures ...
-
Financial Compliance Analyst
1 week ago
Brokers International Urbandale, United StatesBrokers International and our subsidiary organizations, Brokers Financial and Brokers International Mountain States work to empower financial professionals across the country with innovative solutions, support, technology, and marketing assistance so they can help more Americans ...
-
Operations Coordinator
1 week ago
Brokers International Urbandale, United StatesThe Operations Coordinator is responsible for customer service support of financial advisors through processing of new account applications, account changes, and service requests, per representatives/client instructions. This role responds to inquiries in respect to all products ...
-
Client Services Facilitator
1 week ago
Brokers International Urbandale, United StatesWe are currently seeking a driven Client Services Facilitator to join our Brokers International Financial Services team The Client Services Facilitator serves as a liaison to our current clients and team members, guiding functionality and creating memorable customer experiences. ...
-
Client Services Facilitator
12 hours ago
Brokers International Urbandale, United StatesWe are currently seeking a driven Client Services Facilitator to join our Brokers International Financial Services team The Client Services Facilitator serves as a liaison to our current clients and team members, guiding functionality and creating memorable customer experiences. ...
-
Annuity New Business Representative
1 day ago
Brokers International Urbandale, United StatesThe Annuity New Business Representative position reviews and process annuity new business applications for good order to ensure timely placement of policies on your book of business. This position works as liaison between the agents and the carriers to gather and review outstandi ...
-
Annuity New Business Representative
1 week ago
Brokers International Urbandale, United StatesThe Annuity New Business Representative position reviews and process annuity new business applications for good order to ensure timely placement of policies on your book of business. This position works as liaison between the agents and the carriers to gather and review outstandi ...
-
Customer Service Representative
1 week ago
Homemakers Furniture Urbandale, United States** Homemakers Furniture** · ** Customer Service Representative** · Urbandale, IA 50322 · **PAY: $20 per hour** · **Full Time: Must be available to work evenings, 1 weekend day, and have split days off in the beginning, eventually having 2 consecutive days off.** · When you j ...
-
Portfolio Manager
1 week ago
Brokers International Urbandale, United StatesThe Portfolio Manager works closely with the Chief Investment Officer and with advisors to manage Retirement Ally investment accounts. Duties include day to day recommendations of portfolio changes and implementation of those changes for Brokers Financials Retirement Ally program ...
-
Portfolio Manager
3 hours ago
Brokers International Urbandale, United StatesLocation field must contain 'city, state' or a zip code to perform a radius search (e.g., · Denver, CO · or · City and state must be separated by a comma followed by a space (e.g., · Houston, TX ) · The Portfolio Manager works closely with the Chief Investment Officer and wit ...
-
Human Resources Director
1 week ago
Universal Pediatrics Urbandale, United StatesDirector of Human Resources · Reports To: CEO · Office: Corporate · Manages Talent Acquisition team, HR team, Corporate Office Manager · Travel Required: Yes, 25% travel across South Dakota and Iowa for various business purposes. 10% overnight travel to South Dakota · JOB SUMMA ...
-
Sales Professional
4 days ago
KRM Development Urbandale, United StatesJob Description · Job DescriptionSalary: Commission · About KRM · Based in the Des Moines metro, KRM Development is a fast-paced company that makes building homes easy Our mission is simple: create a unique building experience that makes people happy. · As a team, we strive to em ...
Front Desk Representative - Urbandale, United States - Goldfish Swim School
Description
If you love working with children and want to have a blast when you come to work, Goldfish is the place for you We have a wonderful warm and tropical atmosphere that will make you smile every day when you come to work. We wear flip flops, we sing on the job, we give high fives freely, but most importantly, we love our employees and reward them for their hard work.
We are currently hiring multiple energetic Part-Time Sales and Member Services Representatives who have a passion for kids and the water. Must be able to work 2 shifts per week (min 8-10 hours) and be available 1 weekend day minimum. Prior swim experience is not necessary, but a willingness to learn and have FUN is a must
A Few Things About Us:
Reports to: General Manager
FLSA Status: Non-Exempt
Summary:
Certifications and licenses: CPR, First Aid and AED certification required within 90 days of hire (internal training provided).
Work Environment: While performing this job, the employee is exposed to occasional heat and humidity if needed on the pool deck. Lobby desk is temperature controlled. We encourage our staff members to stand, smile, and greet our guests when approached, but chairs are allowed during quiet work times. Noise level is usually moderate.
Candidate Profile:
Tropical Vibes & Impacting Lives
You feel it the moment you walk in. There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary. Something truly GOLDEN. It's passionNot just a passion for kids or a passion for 's a special passion for changing - even saving - lives, by being a part of kids learning to swim.
When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You're also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it's more than a job - it's an endless pool of possibilities, opportunities and life-changing moments
Making Waves with Passion, Purpose & Core Values
At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team
We go above and beyond with every detail to create a GOLDEN Experience
We believe in nurturing a culture that provides WOW Customer Service
We do the right things, make the right decisions and treat people with Integrity
• Compassion
• Trust
We meet and exceed expectations so you see Extraordinary Results
We make a big deal about life's accomplishments by remembering to Celebrate
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.
