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Client Services Facilitator
4 weeks ago
Integrity Marketing Group Urbandale, United StatesIntegrity is one of the nation's leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help peopl ...
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Client Services Facilitator
3 weeks ago
Brokers International Urbandale, United StatesWe are currently seeking a driven Client Services Facilitator to join our Brokers International Financial Services team The Client Services Facilitator serves as a liaison to our current clients and team members, guiding functionality and creating memorable customer experiences. ...
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Caregiver
2 weeks ago
Sevita Urbandale, United StatesNeuroRestorative, a partner of The MENTOR Network provides rehabilitation services for people of all ages with brain, spinal cord and medically complex injuries, illnesses and other challenges. In a variety of locations and community-based settings, we offer a range of programs, ...
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Kids Birthday/Events Team Member
3 weeks ago
Des Moines Careers Urbandale, United States Permanent, Part time.*Position Summary*The Kids Team Member-Parties facilitates creative and entertaining children's birthday parties and events. Creates a fun and enthusiastic environment and engage children in a wide variety of exciting activities. Organizes and implements activities and games for ...
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Human Resources Manager
1 week ago
Hy-Vee, Inc. Urbandale, United States Full timeDescription · : Job Title: Human Resource Manager · Department: Grocery · FLSA : Non-Exempt · General Function · Provides prompt, efficient and friendly customer service. Updates payroll system. Counsels with department heads and employees regarding performance reviews, person ...
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Caregiver
2 weeks ago
Sevita Urbandale, IA, United StatesNeuroRestorative, a partner of The MENTOR Network provides rehabilitation services for people of all ages with brain, spinal cord and medically complex injuries, illnesses and other challenges. In a variety of locations and community-based settings, we offer a range of programs, ...
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Member Service Associate
4 days ago
GreenState Credit Union Urbandale, United StatesGreenState Credit Union · Member Service Associate · US-IA-Urbandale · Job ID: · Type: Regular Full-Time · # of Openings: 1 · Category: Retail · GreenState Credit Union · Overview · POSITION SUMMARY: · This position is responsible for acquiring, expanding, and enriching member r ...
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Polysom Technologist Sleep Center
2 weeks ago
MercyOne Clive, United States Part timeJOB DESCRIPTION Employment Type: · Part time Shift: · Evening Shift Description: · GENERAL SUMMARY: · A Polysomnographic Technologist works under the general supervision of the clinical director (M.D., D.O., PhD) or designee to provide comprehensive evaluation an ...
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Caregiver
2 weeks ago
Sevita Des Moines, United StatesNeuroRestorative, a partner of The MENTOR Network provides rehabilitation services for people of all ages with brain, spinal cord and medically complex injuries, illnesses and other challenges. In a variety of locations and community-based settings, we offer a range of programs, ...
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Kids Birthday/Events Team Member
3 weeks ago
Des Moines Careers Urbandale, United States Permanent, Part time.*Position Summary* · The Kids Team Member-Parties facilitates creative and entertaining children's birthday parties and events. Creates a fun and enthusiastic environment and engage children in a wide variety of exciting activities. Organizes and implements activities and games ...
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Technical Business Analyst
2 weeks ago
DKMRBH Inc Urbandale, United StatesJob Description · Job DescriptionPosition: Technical Business Analyst · Location: Des Moines, IA Remote) · Client is seeking an experienced technical IT Business Analyst to join our team in supporting the implementation and management of various software development projects. Fu ...
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Accounting Manager
4 weeks ago
Berkshire Hathaway Energy Urbandale, United StatesJob Description · The Accounting Manager develops and directs accounting activities for the retail services, market operations and trading areas. This position is responsible for evaluating and implementing derivative accounting policies and procedures to properly account for al ...
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Associate Service Manager
4 weeks ago
Tesla Urbandale, United States**Associate Service Manager** · ????Vehicle Service????Urbandale, Iowa?? ID113915????Full-time Teslas Associate Service Managers are responsible for driving excellent results in customer service and operational efficiency in our service centers. · Expectations and Responsibilit ...
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Project Manager
2 weeks ago
Apex Systems Urbandale, United StatesJob#: · Job Description: · Apex Systems currently has a contract Project Manager opening in Des Moines, IA that must be able to work onsite. We are looking for someone with experience with the lifecycle of an insurance policy who can help with the workflow requirements of our up ...
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Home Care Consultant
4 weeks ago
UnityPoint Health Urbandale, United StatesOverview: · UnityPoint at Home · Homecare Consultant · Home Health · Urbandale, IA · Monday-Friday 7:30AM-4:30PM · Full-time + benefits · *This position requires an RN license · Why UnityPoint Health? · Commitment to our Team Weve been named a Top 150 Place to Work in H ...
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Pharmacy Warehouse Specialist
3 weeks ago
UnityPoint Health Urbandale, United StatesOverview Pharmacy Warehouse Specialist · Urbandale, IA · Monday-Friday 8:30AM-5:00PM · Full-time + benefits · Assist in the delivery of quality and safe infusion services to patients by performing non-technical tasks. Sort, package, and ship medication, supplies, and equipmen ...
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Caregiver
1 day ago
Sevita Urbandale, United States Full time, Part timeNeuroRestorative, a part of the Sevita family, provides rehabilitation services for people of all ages with brain, spinal cord and medically complex injuries, illnesses and other challenges. In a variety of locations and community-based settings, we offer a range of programs, inc ...
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Key Account Executive
1 week ago
Mediacom Communications Corporation West Des Moines, United StatesLocated in West Des Moines, IA · Position: Key Account Executive · Who we are: · Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the mission of bridging the digital divide between Ameri ...
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Inventory Specialist
15 hours ago
Walgreens Urbandale, United StatesJob Description: · Responsible for executing, monitoring, and training inventory best practices and standard operating procedures for the entire store, including both front end and pharmacy. Supports pharmacy inventory management activities, including receiving, counting, orderin ...
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DSP Supervisor
2 weeks ago
Golden Heart Des Moines Urbandale, United StatesJob Description · Job DescriptionBenefits:Flexible schedule · Opportunity for advancement · Paid time off · Training & development · The Team Lead/Supervisor is directly responsible to the Owner/Administrator. She/he is responsible for the overall client service operations and as ...
Client Services Facilitator - Urbandale, United States - Brokers International
Description
We are currently seeking a driven Client Services Facilitator to join our Brokers International Financial Services team The Client Services Facilitator serves as a liaison to our current clients and team members, guiding functionality and creating memorable customer experiences.
Their knowledge base and ability to troubleshoot in the moment helps create an impactful trust and rapport while supporting others.
The ideal candidate will seek out additional understanding while acting as a subject matter expert, using multiple forms of media to communicate with our stakeholders confidently and professionally.
To be successful, you must have a go-getter attitude, be an effective communicator, have a constant desire to learn, be quick on your feet when you are thrown a curve ball and have a strong affinity for creating an excellent customer service experience.
If you are up for the challenge, come join us and be part of taking BI on a new journey of accelerated growth and success.
Brokers International and our subsidiary organizations, Brokers Financial and Brokers International Mountain States work to empower financial professionals across the country with innovative solutions, support, technology, and marketing assistance so they can help more Americans effectively prepare for retirement.
By joining our team, you'll have the opportunity to work for one of the country's largest and most experienced insurance marketing organizations, enabling you to positively impact thousands of financial professionals and their businesses.
Essential Job Functions Serve as a key point of contact for customers, clients and other representatives. Handles complex and escalated phone calls from representatives and customers to resolve issues.Provide support to our clients in all aspects of their business, including brokerage operations, advisory accounts, transfers, direct business, etc.
Provide training and support to our clients with the navigation and use of various technological systems associated with the Broker/Dealer.
Maintain minimum call handling requirements and quality review scores while adhering to assigned work schedule. Utilize the CRM (Client Relationship Management) tool to accurately collect records, comments and notes from each call. Provide training support internally on department processes and system navigation. Participate in special projects as assigned. Document and update current procedures to ensure future alignment Other duties as assigned.Experience and Education Two to four years Financial Industry experience is required.
Associate's degree (A.A.) from an accredited location: or two to four years related experience and/or training; or equivalent combination of education and experience.
Iowa Insurance license required within first 60 calendar days of employmentEmployee BenefitsBrokers International offers a comprehensive benefits package including PTO, paid holidays, medical, dental, retirement plan, Employee Ownership Program, employer paid short term disability, and more.
We believe in a flexible work environment and have a hybrid work model for most positions.We also reward our employees' hard work with profitability bonuses, a casual dress code, adjustable sit / stand desks, and free snacks, fruit and coffee.
As an added bonus, we close every Friday at 3 p.m.Our CultureAt Brokers International, our thriving, positive workplace culture helps drive our workforce and encourages overall employee wellbeing. We strive for an environment of inclusion while celebrating the individual creative differences embodied by all of our employees.
If you want to be part of an innovative team dedicated to helping financial professionals build stronger businesses through tailored product sales, marketing, compliance and operational support, look no further.
About IntegrityIntegrity is one of the nation's leading independent distributors of life, health and wealth insurance products with a data and technology focus.
We are an omnichannel insurtech company innovating insurance with a singular purpose:to help people protect their life, health and wealth so they can make the most of what life brings.
Headquartered in Dallas, Texas, Integrity is committed to making insurance simpler and more human, so everyone can plan for the good days ahead.
Integrity's 5,500 employees currently support over 420,000 independent agents who serve the needs of more than 2.2 million clients annually.
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