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IT System Administrator
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System Administrator - New York, United States - Pinnacle Group
Description
Job Description:
The Systems Administrator is responsible for testing, implementing, maintaining, and supporting moderately complex components of the systems infrastructure and the associated tools.
Candidate will provide issue and problem resolution for moderately complex issues and perform disaster recovery exercises associated with Infrastructure Tools.
Candidate will collaborate with customers, business partners, and engineering teams to develop, implement, and support appropriate IT solutions.Monitoring multiple ticket/change queues
Works on small to large, moderately complex assignments.
Works with a team of system engineers to support solutions to meet business goals.
Monitoring of system events providing initial service remediation efforts related to events generated on multi-platform applications.
Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, and assessing the impact of issues.
Implementation of change tasks, including patch deployments, software deployments, and application upgrades.
Implementation of standard request fulfillment activities, including server builds, system adjustments and decommissioning activities.
Serve as an internal escalation point within operations.
Analysis and transition of tasks between teams within Platform Services.
Utilize an interactive job submission application tool.
Follows operational best practices and standard operating procedures for deployment, support, break-fix, and systems management.
Creation and maintenance of documentation as it pertains to transitioned tasks
Create, document, and maintain global processes as they pertain to Platform Services
Make recommendations and implement improvements for the Platform Services department
Makes recommendations for new procedures and processes for the department
Normally receives minimal instruction on day-to-day work and general instructions on new assignments.
Required Qualifications:
Minimum 2 years of system administration experience with Windows server 2012 – 2019
Minimum 1 year of system administration experience with UNIX and Linux server technologies
Knowledge of Windows server technologies, including Active Directory, DNS and DHCP
Experience with system management tools including WSUS, SCCM, SCOM and SCORCH
Strong analytical skills/root cause analysis skills
Understanding the operating system theory, core infrastructure, 3rd party software products, and client/server
hardware components.
Experience with deploying system patches
Available to participate in a 24x7 on-call support rotation
Preferred Qualifications:
Associate's Degree or higher in Computer Science, Computer Information Systems or Management Information
Systems, plus two or more years of related work experience
Experience packaging Windows applications using SCCM
Certifications or experience with virtual infrastructures such as VMware
Certifications or experience in cloud infrastructures such as Azure and AWS
1 plus years of experience working with middleware software such as Weblogic and Tomcat
Knowledge of the Agile methodology and tools like Jira and Confluence
Experience with Citrix desktop
Experience with Office 365
Shift: 2nd shift hours = 3:00 PM to 11:00 PM (5X8); Tuesday through Saturday evenings.