Voter Services Specialist - Flagstaff, United States - Coconino County, AZ

Coconino County, AZ

Verified Company

Flagstaff, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Nature of Work:

At Coconino County, public service matters.

Our dedication to public service promotes a culture that elicits employee growth, cultivates inspiration, and creates future leaders by empowering employees to solve internal and external customer needs and exceed customer service expectations.

As an award-winning organization with high regard for cultural diversity and the positive contributions of the many thriving cultures within our county, our nation, and our society, Coconino County leads a variety of initiatives that celebrate diversity; from our Annual Diversity Day, and monthly Heritage Lunch & Learns, to book clubs, and professional development academies which target diverse workforce segments.

Coconino County's respect for diversity is shared throughout the organization.

Be part of this optimistic, innovative team where outstanding customer service creates dynamic solutions and engages leadership at every level.

Under supervision performs work of moderate difficulty in assigned field; performs related work as assigned.

This position is in the Voter Registration division of the Recorder's Office and will have required overtime on evenings, weekends, and holidays during peak election seasons.

This is a front desk position that focuses heavily on in-person customer service.

Please Note:
This position is in the Voter Services division of the Recorder's Office. The position will be full time plus required overtime when necessary for the entire 2024 calendar year.

This position will be part time 20 hours per week during non-election periods and will be full time during election cycles (normally scheduled in even numbered years).

Due to the change in hours during elections, this position is benefit eligible.**
Typical Duties:

(Illustrative Only)
Receives, sorts, files and retrieves forms, correspondence and documents
Compiles reports and summaries of work
Updates, checks and completes records, forms and documents
Verifies discrepancies and makes corrections
Processes documents to update and maintain files and records
Researches records and disburses information
Processes & distributes confidential and sensitive documents
Establishes and maintains complex filing systems
Composes, formats and types routine correspondence, reports and other documents
Operates and maintains a variety of office equipment
May perform data entry
May record and document proceedings
May orient and train other clerical staff
May coordinate calendars, schedules, meetings, training and travel arrangements
May maintain account records, cash control, accounts receivable and accounts payable
May assist other agencies and the public with information forms and other department resources and explaining procedures
May answer incoming phone calls
May order, receive and distribute office and program supplies

Essential functions of this position include but not limited to: sitting; working with and around others; dealing with interruptions; repetitive motion (hand/wrist) for computer work; vision acuity (near-far) for routine office and customer service duties; color vision for reading maps; hearing and speech for ordinary conversation; finger dexterity for typing and paperwork.

Minimum Qualifications:

ADDITIONAL REQUIREMENTS:
Must be able to complete a background check.

Preferred Qualifications include experience with AVID voter registration database software; experience working an election in an administrative capacity (not a poll worker on election day); customer service experience; Microsoft Excel experience.

Knowledge, Skills and Abilities:

Considerable knowledge of:

Business English, spelling and arithmetic, punctuation and grammar
Office practices and procedures

Skill in:

Use of computer systems, Microsoft Suite, and other office machines
Report preparation

Ability to:

Compose correspondence dealing with technical and complex matters
Exercise sound independent judgment on a variety of problems in accordance with established departmental policies and procedures
Prioritize, plan and carry out assignments
Work safely and support the culture of workplace safety
Establish and maintain effective working relationships with employees, other agencies and the public
Follow written and verbal instructions
Communicate effectively verbally and in writing

***
Coconino County is an Equal Opportunity Employer.

AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.

Employee Benefits
Coconino County offers a comprehensive employee benefits
package to regular employees working 30 or more hours per week that includes:
(Regular Part Time employees receive some benefits on a pro-rated basis. Temporary and Seasonal employees do not receive benefits. Elected officials are not eligible for vacation and sick leave.)