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    Production Copier Technician - Torrance, United States - ONE TOUCH SOLUTIONS, INC

    ONE TOUCH SOLUTIONS, INC
    ONE TOUCH SOLUTIONS, INC Torrance, United States

    1 week ago

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    Description

    Job Description

    Job Description

    1 Touch Office Technology is currently seeking a Production Printer Technician who is skilled in repairing and maintaining Ricoh Production Copiers and Printers for the Los Angeles area.

    If you are a self-driven, service expert who is detail-oriented and capable of multi-tasking, we want to talk to you

    Essential Job Duties

    • Responsible for a full range of repairs and service procedures on high-speed digital copiers/printers, full-color copiers/printers, and segment 1 through 4 devices as needed.
    • Diagnostics, installation, troubleshooting, machine modifications, software upgrades, removal, and retrofits on a wide range of production machines including Ricoh, Xerox and Brother.
    • Providing high-quality technical support and expertise by completing each service call according to service agreements and requirements
    • Effectively complete all territory assignments and developing options to resolve unexpected problems
    • Participates in training to remain up to date with new products and procedures.
    • Provide specialist service to other field service technicians for unresolved technical problems/issues
    • Provide technician support to our sales team members to effectively maximize equipment leads and upgrade opportunities
    • Working in a fast-paced environment

    Qualifications

    • 2-6 years minimum of relevant experience
    • Must have experience with servicing and repairing production level office equipment such as copiers, printers
    • Applicants with any advanced Ricoh Production Print certifications are highly preferred
    • Strong computer knowledge
    • Excellent customer service communication skills are essential
    • Strong problem-solving and mechanical/electrical skills
    • Highly motivated and capable of working independently in the field
    • Must possess a valid driver's license with a clean driving record. A company car will be provided.

    Benefits

    • Advancement and growth into leadership roles
    • Team-player environment
    • Medical/Dental/Vision/Life insurance plans
    • Matched 401k
    • PTO, Vacation, Sick Leave
    • FSA/HSA programs
    • Company car for work and personal use

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