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Sales Associate - New York, United States - American Kennel Club
Description
** Sales Associate**
**Job Category****:** Customer Service **Requisition Number****:** SALES001582 Showing 1 location **Job Details**
**Description**
**I. Position Description**
The American Kennel Club Museum of the Dog is currently seeking individuals to join the retail services team. As a sales associate, individuals will serve as the face of the institution. Duties include greeting visitors, processing admission payments, answering general inquiries, and servicing the Museum Gift Shop. Weekend Availability required.
**Essential duties and specific Responsibilities** - *other duties may be assigned.*
Provide customer service to all guests, including answering inquiries and having general knowledge of museum exhibitions and programming as well as knowledge of membership benefits
Processes admission payments and gift shop payments using a variety of payment types i.e. cash, credit card, etc. using retail tablets
Responsibly handle confidential information
Supervise gift shop merchandise, prepare merchandise for sale
Assist with locker rentals and coat check
Ensure welcome vestibule and gift shop remain tidy and encourage the flow of foot traffic
Work with other sales associates and communicate effectively with supervisor
Perform opening and closing duties, including alarming
General clerical work
Assist with maintenance of AKC Museum of the Dog Library and activities table
Enforcing social distancing protocol
Assist with wayfinding and general inquires and observe visitor's behavior in the gallery spaces and monitoring for restricted items and touching of artwork
Light cleaning duties
**Qualifications**
**Skills**
**Behaviors**
**:**
**Motivations**
**:**
**Education**
**Experience**
**Required**
Strong customer service skills
Up to 3 years retail/sales experience
**Licenses & Certifications**