Jobs
>
Phoenix

    Associate Technology Analyst - Phoenix, United States - Denova Collaborative Health

    Denova Collaborative Health
    Denova Collaborative Health Phoenix, United States

    3 weeks ago

    Default job background
    Description


    Associate Technology Analyst

    Job Purpose: The Associate Technology Analyst is part of the Information Technology & Solutions team, delivering information technology strategy, support, and solutions. This role is responsible for escalations on support requests and sometimes first contact with users needing technical support, providing customer service, creating support requests, resolving problems through research, and desk-side support. Performs training services as needed.

    This is a non-exempt position reporting to the Supervisor of Technology Support.

    Main Duties and Responsibilities:
    • Must be self-directed and competent to complete tasks with minimal supervision.
    • Provide technical support to end users remotely and at the desk side.
    • Enter requests, updates, and resolutions into the ticketing system accurately and according to established processes.
    • Support OS, Security, Application, and Hardware issues.
    • Perform necessary account updates and other administrative functions as assigned.
    • Help to maintain IT inventory.
    • Create end-user documentation and deliver training.
    • Observes and respects the confidentiality of information regarding patients, visitors, and co-workers' employees, including salary information, if exposed to any of the above-referenced information during his/her job function.
    • Other duties as assigned.
    Requirements:
    • High school diploma (required)
    • Associate level - associate degree (or two years post-secondary education) in a related field and/or 3-5 years IT experience
    • Senior level - bachelor's degree and/or a minimum of 5 years IT experience
    • Certifications such as ITIL, A+, MCSA, CCNA, Network+, etc. are a strong plus.
    • Strong understanding of PC laptop and hardware
    • Experience managing workload based on metrics.
    • Demonstrated ability to establish and build strong relationships across various personality types.
    • Excellent self-management and teaching abilities
    • Strong technical skills
    • Strong written and verbal communication skills with the ability to translate complex problems into simpler terms and effectively influence peers and senior leadership.
    • Demonstrated self-development skills and ability to follow directions and work independently.
    • Must have experience in the support of desktop hardware, software, and Microsoft Windows operating systems.
    Denova Collaborative Health is an integrated primary care and behavioral health practice based in the Greater Phoenix metropolitan area. Our comprehensive virtual care services are available for residents throughout the entire state of Arizona.

    We provide a "whole person" approach to health and promote collaboration among our team of primary care providers and specialists. Our unique service integration of primary care, behavioral health, addiction medicine, and wellness enables our team to provide better health outcomes.
  • LanceSoft

    Information Technology Business Analyst

    4 weeks ago

    LanceSoft Phoenix, United States

    Qualifications: · Are you the right candidate for this opportunity Make sure to read the full description below. Prior successful experience as a Business Analyst, with prior IT experience and knowledge of the software lifecycle (waterfall and/or agile). · Ability to develop re ...

  • LanceSoft, Inc.

    Information Technology Business Analyst

    4 weeks ago

    LanceSoft, Inc. Phoenix, United States

    Qualifications: · Prior successful experience as a Business Analyst, with prior IT experience and knowledge of the software lifecycle (waterfall and/or agile). · Ability to develop requirements based on professional standards (i.e., PMI or similar). · Four-year degree or equivale ...

  • Samsara

    Senior People Technology Analyst

    6 days ago

    Samsara Phoenix, United States

    Who we are Samsara (NYSE: IOT) is the pioneer of the Connected OperationsTM Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, w ...

  • Samsara

    Senior People Technology Analyst

    2 days ago

    Samsara Phoenix, United States

    Who we are · Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, ...

  • Circle

    Senior Analyst, Technology Internal Audit

    3 weeks ago

    Circle Phoenix, United States

    Circle is a financial technology company at the epicenter of the emerging internet of money, where value can finally travel like other digital data - globally, nearly instantly and less expensively than legacy settlement systems. This ground-breaking new internet layer opens up p ...

  • Denova Collaborative Health

    Associate Technology Analyst

    4 weeks ago

    Denova Collaborative Health Phoenix, United States

    **Associate Technology Analyst** · **Job Purpose**:The Associate Technology Analyst is part of the Information Technology & Solutions team, delivering information technology strategy, support, and solutions. This role is responsible for escalations on support requests and sometim ...

  • Banner Health

    Technology Analyst Iii

    1 week ago

    Banner Health Phoenix, United States

    **Primary City/State**: · Arizona, Arizona · **Department Name**: · IT Service Operations · **Work Shift**: · Day · **Job Category**: · Information Technology · Good health care is key to a good life. At Banner Health, we understand that, and that's why we work hard every day to ...

  • American Express

    Senior Financial Analyst, Technology Finance Investment Optimization

    1 day ago

    American Express Phoenix, United States

    You Lead the Way. We've Got Your Back. · With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, com ...

  • Banner Health

    Cloud Technology Analyst Iii

    1 week ago

    Banner Health Phoenix, United States

    **Primary City/State**: · Arizona, Arizona · **Department Name**: · Cloud Platforms/Infrastructure · **Work Shift**: · Day · **Job Category**: · Information Technology · Good health care is key to a good life. At Banner Health, we understand that, and that's why we work hard ever ...

  • Southland Industries Inc.

    Technology Analyst, Design

    3 weeks ago

    Southland Industries Inc. Tempe, United States

    POSITION SUMMARY · At a corporate level this role will assist with, lead, and manage projects related to our Design technologies for the company. This includes setting standards and coordinating with internal teams across the nation. This role is responsible for leading small tec ...

  • Southland Industries

    Technology Analyst, Design

    2 weeks ago

    Southland Industries Tempe, United States

    Job Description · POSITION SUMMARY · At a corporate level this role will assist with, lead, and manage projects related to our Design technologies for the company. This includes setting standards and coordinating with internal teams across the nation. This role is responsible fo ...

  • Banner Health

    Human Resources HR Technology Systems Analyst

    1 week ago

    Banner Health Phoenix, United States

    **Primary City/State**: · Arizona, Arizona · **Department Name**: · HR Technology & Operations · **Work Shift**: · Day · **Job Category**: · Human Resources · Becker's Healthcare recently honored Banner as one of 150 top places to work in health care for 2023, we are proud to off ...

  • Maricopa Community College district

    Technology Support Analyst

    3 weeks ago

    Maricopa Community College district Glendale, United States

    Technology Support Analyst (Software Asset Manager) · Job ID: · 319817 · Location: · Glendale Community College · Full/Part Time: · Full Time · Regular/Temporary: · Regular · Salary Range · $57, $75,335.00/annually, DOE · Grade · 116 · Work Schedule · Monday - Friday, ...

  • Hyatt Regency Scottsdale Resort and Spa

    Information Technology Analyst

    1 week ago

    Hyatt Regency Scottsdale Resort and Spa Scottsdale, United States

    **Starting pay for position is $57k/year** · Role & Responsibilities include but are not limited to: · The IT Analyst will be part of an IT team that supports three Hyatt resort properties in the Scottsdale/Phoenix area. The role will primary focus on the day-to-day availabilit ...

  • Hyatt

    Information Technology Analyst

    1 week ago

    Hyatt Scottsdale, United States

    **Starting pay for position is $57k/year** · Role & Responsibilities include but are not limited to: · The IT Analyst will be part of an IT team that supports three Hyatt resort properties in the Scottsdale/Phoenix area. The role will primary focus on the day-to-day availabilit ...

  • Manpower Inc

    Security and Information Technology Analyst

    2 weeks ago

    Manpower Inc Glendale, United States

    Our client, a well known international soccer league, is seeking Security and Information Technology Analyst to join their team. As a Security and Information Technology Analyst, you will be part of the technology team. The ideal candidate will be bilingual, experienced in techno ...

  • Hyatt Regency Scottsdale Resort and Spa

    Information Technology Analyst

    1 week ago

    Hyatt Regency Scottsdale Resort and Spa Scottsdale, United States

    Summary · ***Starting pay for position is $57k/year** · **Role & Responsibilities include but are not limited to**: · The IT Analyst will be part of an IT team that supports three Hyatt resort properties in the Scottsdale/Phoenix area. The role will primary focus on the day-to-da ...

  • Insight Global

    Security Operations Center Analyst

    1 week ago

    Insight Global Phoenix, United States

    Title: SOC Analyst · Location: Phoenix, AZ (5 days per week onsite) · Duration: Full time, permanent role · Compensation: 65-78k depending on experience · Shifts: Monday - Friday (8-5) · Desired Skills and Experience · 3+ years of experience working in information security · Ex ...

  • The Intersect Group

    Senior Business Analyst

    3 weeks ago

    The Intersect Group Arizona, United States

    Job Title: Senior Business Analyst · Location: Phoenix, AZ (Local candidates only) · Department: Information Technology · Job Type: Full-Time, Contract (6-12 months) - Can be extended or converted to a permanent employee · Position Overview: We are seeking several experienced Bus ...

  • Staffing Science

    Senior SOC Analyst

    2 weeks ago

    Staffing Science Phoenix, United States

    Our client is building out a new SOC and looking for both Senior and Mid-level SOC Engineers/analysts to join their team. This is an onsite role in Phoenix AZ · The Sr. Security Analyst is a senior-level role within the Security Operations Center (SOC), providing expert guidance ...