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    Senior SOC Analyst - Phoenix, United States - Staffing Science

    Staffing Science
    Staffing Science Phoenix, United States

    3 weeks ago

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    Description

    Our client is building out a new SOC and looking for both Senior and Mid-level SOC Engineers/analysts to join their team. This is an onsite role in Phoenix AZ

    The Sr. Security Analyst is a senior-level role within the Security Operations Center (SOC), providing expert guidance and mentorship to a team of security analysts. This position is essential for delivering top-tier security monitoring for Cyber Security operations. The role involves advanced security monitoring through triage, investigation, communication, and reporting. It is a full-time position for an individual with hands-on experience in a multi-site, contact center-focused environment.

    Key Responsibilities:

    • Conduct expert-level incident analysis and provide guidance to other SOC analysts.
    • Perform threat hunting and investigations based on log data, presenting findings to management.
    • Recommend improvements to security postures across various environments and platforms, including design and product offering enhancements.
    • Assist with testing and deployment of SIEM, MDR, and SOAR tools, ensuring their effective monitoring and alerting capabilities.
    • Write scripts using PowerShell or Python to query systems for security purposes.
    • Monitor all network sites using various tools, identifying and resolving or escalating potential outages or component issues.
    • Act as a point of contact for incident and problem resolution, performing initial troubleshooting and data gathering.
    • Ensure proper escalation to technology operations teams and local system technicians.
    • Coordinate communication status updates to all stakeholders.
    • Maintain detailed logs and updated operational procedure documents.
    • Open and track support tickets with external vendors, including telco and network carriers.
    • Monitor network security and document any potential breaches.

    Job Qualifications:

    Education:

    • Preferred: Bachelor's Degree in Computer Science, Information Technology, Cyber Security, or a related field.

    Experience:

    • Minimum of 5 years in an IT/Cyber role.
    • Hands-on technical security experience (2+ years).
    • Previous experience in Security Operations or a related role.
    • Experience with TCP/IP protocols and network/security applications.
    • Familiarity with SIEM & EDR tools.

    Knowledge, Skills, and Abilities:

    • Ability to investigate and evaluate network traffic, interpret logs, and analyze packet captures.
    • Scripting skills, particularly in PowerShell and Python.
    • Up-to-date knowledge of current threats, vulnerabilities, and recent cyber-attacks.
    • Advanced problem-solving skills.
    • Excellent verbal and written communication skills.
    • Attention to detail.
    • Advanced understanding of networks and computer hardware.
    • Previous help desk or IT ticketing experience is a plus.
    • Previous network operations center or network administration experience is a plus.
    • Relevant certifications (e.g., Security+, Network+, GSEC, GCED, GCIA, OSCP) are a plus.

    Work Environment:

    • The Security Operations Center operates 24x7x365.
    • Training will be provided to individuals who demonstrate a strong aptitude for learning and a desire to gain new skills.

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