- Conduct expert-level incident analysis and provide guidance to other SOC analysts.
- Perform threat hunting and investigations based on log data, presenting findings to management.
- Recommend improvements to security postures across various environments and platforms, including design and product offering enhancements.
- Assist with testing and deployment of SIEM, MDR, and SOAR tools, ensuring their effective monitoring and alerting capabilities.
- Write scripts using PowerShell or Python to query systems for security purposes.
- Monitor all network sites using various tools, identifying and resolving or escalating potential outages or component issues.
- Act as a point of contact for incident and problem resolution, performing initial troubleshooting and data gathering.
- Ensure proper escalation to technology operations teams and local system technicians.
- Coordinate communication status updates to all stakeholders.
- Maintain detailed logs and updated operational procedure documents.
- Open and track support tickets with external vendors, including telco and network carriers.
- Monitor network security and document any potential breaches.
- Preferred: Bachelor's Degree in Computer Science, Information Technology, Cyber Security, or a related field.
- Minimum of 5 years in an IT/Cyber role.
- Hands-on technical security experience (2+ years).
- Previous experience in Security Operations or a related role.
- Experience with TCP/IP protocols and network/security applications.
- Familiarity with SIEM & EDR tools.
- Ability to investigate and evaluate network traffic, interpret logs, and analyze packet captures.
- Scripting skills, particularly in PowerShell and Python.
- Up-to-date knowledge of current threats, vulnerabilities, and recent cyber-attacks.
- Advanced problem-solving skills.
- Excellent verbal and written communication skills.
- Attention to detail.
- Advanced understanding of networks and computer hardware.
- Previous help desk or IT ticketing experience is a plus.
- Previous network operations center or network administration experience is a plus.
- Relevant certifications (e.g., Security+, Network+, GSEC, GCED, GCIA, OSCP) are a plus.
- The Security Operations Center operates 24x7x365.
- Training will be provided to individuals who demonstrate a strong aptitude for learning and a desire to gain new skills.
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Senior SOC Analyst - Phoenix, United States - Staffing Science
Description
Our client is building out a new SOC and looking for both Senior and Mid-level SOC Engineers/analysts to join their team. This is an onsite role in Phoenix AZ
The Sr. Security Analyst is a senior-level role within the Security Operations Center (SOC), providing expert guidance and mentorship to a team of security analysts. This position is essential for delivering top-tier security monitoring for Cyber Security operations. The role involves advanced security monitoring through triage, investigation, communication, and reporting. It is a full-time position for an individual with hands-on experience in a multi-site, contact center-focused environment.
Key Responsibilities:
Job Qualifications:
Education:
Experience:
Knowledge, Skills, and Abilities:
Work Environment: