- The Court Runner will travel to courthouses to conduct research onsite to provide criminal or civil case information for the purpose of a Candidates background check
- Court Runners will use various criminal and civil court computer indexes, as well as engaging with court clerk staff when necessary to provide complete and accurate case information
- Court Runners will verify information provided by Candidates and will input case information into the HireRight WebCourt portal
- Ensure that duties are carried out professionally and in line with the priority to Help Candidates Get Hired
- Quickly and effectively research and verify information provided by Candidates to ensure the screening process is completed in a timely manner
- Retrieves case information from indexes on computer or paper files
- Effectively communicates with court clerk staff to obtain necessary information to ensure court records reported are complete and accurate
- Provides status updates and ETAs for completion of requests
- Able to prioritize escalated client requests
- Ensure accurate and prompt turnaround on all reports
- Provide timely follow-up and follow through on all requests, reports, and escalations
- Pro-actively keep Supervisor informed of any issues regarding access to court systems, records, or staff used to conduct research
- Maintain a "Continuous Improvement" state of mind and helps to suggest and implement changes
- Ensure all actions comply with all applicable Data Protection legislations
- Assist team members and works as part of the team to ensure customers expectations are met
- Must have reliable transportation, and be able to travel to assigned court locations daily
- Must maintain clean driving record, and have valid drivers license
- May assist with mentoring, training, and coaching of new team members within immediate team
- May assist in ad hoc projects as and when required
- Associate or Bachelors Degree in Criminal Justice or related field or applicable working experience in a related field preferred.
- High School Diploma or GED required
- 2 years of experience conducting criminal or civil records research, or previous work in a court setting preferred
- Ability to work in a fast paced, but very structured and fact-driven environment/team
- Knowledge of word processing software (MS Word/Outlook)
- Excellent written and verbal communication skills
- Detail oriented
- Knowledge within the background screening industry (familiarity with reading court cases, terminology, court record filing, etc.)
- Problem solving and troubleshooting
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HireRight Medford, United StatesAbout HireRight: · HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining ...
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HireRight Medford, United StatesAbout HireRight: · HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining ...
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Runner, Court Records Investigation @ the Lowell Court Houses in MA - HireRight
Description
About HireRight:
HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining in-house talent, personalized services, and proprietary technology, we ensure the best candidate experience possible. PBSA accredited and based in Nashville, TN, we offer expertise from our regional centers across 200 countries and territories in The Americas, Europe, Asia, and the Middle East. Our commitment to get it right every time, everywhere, makes us the trusted partner of businesses and organizations worldwide.
Overview:Role Purpose:
Court Runners will process requests in a professional and timely manner, adhering to guidelines from their Supervisors on the required productivity and quality of work.
This is a Hybrid position - part of the work will be performed at the Lowell District Court House. Some work thereafter may be partially performed from home.
Responsibilities:
Education:
Preferred Experience:
In exchange for your expertise, HireRight offers an excellent employee benefit package which includes:
Medical
Dental
Vision
Paid Life/AD&D Insurance
Voluntary Life Insurance
Short- & Long-Term Disability
Flexible Spending Accounts
401K
Generous Vacation and Sick Program
10 Paid Holidays
Education Assistance Program
Business Casual Attire
Generous Referral Program
Employee Discounts and Rewards
And much more
The annual salary range for this position is $37, $45, Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.
*All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search.
HireRight, LLC is an Equal Opportunity Employer
Minorities / Females / Veterans / Disabilities
HireRight does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of HireRight and HireRight will not be obligated to pay a placement fee
