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    Branch Manager - New York, United States - Michael Page

    Michael Page
    Michael Page New York, United States

    3 weeks ago

    Michael Page background
    Description

    The Branch Manager role will be responsible in driving the success of the branch by providing leadership, fostering a positive company culture, and ensuring operational efficiency. The Branch Manager will be responsible for maintaining the branch's reputation and profitability.

    Client Details

    A growing American banking institution.

    Description

    The role involves supervising performance, improving customer satisfaction, nurturing team growth, handling financial matters, ensuring adherence to regulations, and fostering strong connections. Additionally, it entails recognizing fresh business prospects and forging strategic alliances that resonate with our company's goals and principles.

    • Ensures cost-effectiveness to meet branch targets, upholding top-notch customer service and adherence to sales and brand criteria.
    • Manages and expands a portfolio of clients by collaborating with partners like Commercial Relationship Officers, Retail Cluster Managers, and Lending Officers.
    • Displays expertise in product knowledge to effectively address customer needs and resolve inquiries or complaints promptly.
    • Actively engages in community initiatives reflecting positively on the Bank, achieving objectives within CRA/CA guidelines.
    • Holds regular staff meetings to clarify goals and objectives, offering guidance and leadership to help staff achieve them.
    • Manages staff scheduling to ensure adequate coverage, assists in recruitment, identifies training needs, and devises plans to address them.
    • Supervises branch operations reports, adhering strictly to compliance procedures, including customer identity verification.
    • Oversees branch opening/closing procedures, ensuring vault access follows dual control protocols.

    Profile

    • Minimum of 5 years relative experience
    • Bachelor's Degree in Business or a related field
    • Thorough knowledge of banking operations and procedures
    • Working knowledge of Microsoft Office
    • Ability to be on-site five days a week

    Job Offer

    • Opportunity for long-term employment
    • Opportunity to gain management experience within financial services industry
    • Multiple location options throughout New York City
    • Competitive pay rates
    • Health Benefits (Medical, Dental, Vision)

    MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

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