Associate Branch Manager - New York, United States - JP McHale Pest Management, LLC

JP McHale Pest Management, LLC
JP McHale Pest Management, LLC
Verified Company
New York, United States

1 week ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Associate Branch Manager (NYC) - Pest Control

Location:

New York City (Office in Manhattan)


Salary Range:

$95,000 - $100,000


Company Overview
JP McHale Pest Management LLC, an Anticimex Company, is one of the top professional pest control companies nationwide.

JP McHale Pest Management has been delivering peace of mind and brand protection to the NY tri-state area for over fifty years.

We understand; it's not just about killing bugs It is about delivering smart, science-based solutions that are environmentally sustainable. Our goal is to live at the intersection of clarity and delight. Making it easy to do business with us is our ultimate mission.


Position Summary


The Associate Branch Manager closely supports the Branch Manager in leading all aspects of Sales and Services for a Pest Control Branch location.

The Associate Branch Manager is accountable for all facets of the operation including team leadership, staffing, training and development, customer satisfaction and retention, service delivery, operational efficiency, and new business development.


Organizational Relationships
The Associate Branch Manager reports directly to the Branch Manager.

Pest Control Field Supervisors report to the Associate Branch Manager.


Position Responsibilities

  • Assist Branch Manager in managing Branch P&L monitoring financial performance and expenses, driving growth, and ensuring revenue and profit plans are achieved.
  • Support achievement of Key Performance Indicators (KPI) to include Revenue, EBITA, and Customer NPS Survey Scores. Additional targeted metrics include customer retention, portfolio value, technician utilization and efficiency, employee turnover, and technician accident rate.
  • Directly managing the branch Pest Control Field Supervisors, and through them, the pest control technicians.
  • Oversees Service operations along with the Pest Control Field Supervisors.
  • Recruit, interview, hire and train branch staff.
  • Monitor regulatory compliance, and quality control standards and ensure the health & safety of all employees.
  • Partner with sales staff on sales plans and forecasts associated with their Branch.
  • Ensures alignment with the company business model and guidelines, including implementing company programs and initiatives.
  • Lead, motivate, and manage team members to deliver exceptional service for our customers.
  • Resolve customer complaints and issues promptly and professionally to ensure customer satisfaction.
  • Responsible for the employee performance review process to include evaluation of staff performance.
  • Makes recommendations and administers corrective actions consistent with company policy.
  • Prepare and conduct team meetings.
  • Occasional travel to other branch and corporate office locations.

Position Requirements:


  • Bachelor's Degree preferred
  • At least 24 years of related experience
  • Strong communications skills (i.e., verbal, written, and presentation)
  • Organizational skills, ability to multitask
  • Strong problemsolving and solution identification
  • Proficient in Microsoft Office Products (Word, Excel, PowerPoint, etc.)
  • A valid driver's license is required
  • Background in Pest Control, Termite, and/or Wildlife control preferred
  • Excellent leadership skills with the ability to train, coach, and motivate employees
  • Ability to collaborate with all departments and employees within the organization
  • Strategic leader with a focus on delivering exceptional customer service

Benefits Offered:


  • Paid time off, paid holidays
  • Medical, Dental, and Vision insurance
  • Prescription drug program
  • 401(k) Savings Plans (Traditional & Roth with employer match)
  • Life insurance, 100% company paid (with options to buy up)
  • Long and shortterm disability, Accidental, Critical Illness, and Hospital Indemnity Insurance
  • Employee Referral Bonus Plan

Requirements:

-
Must be 21 years or older and have at least 3 years of driving experience
to drive a company vehicle
:


  • A valid New York driver's license with an acceptable driving record.
  • The ability to read, write, speak, and comprehend English
  • Legal eligibility to work in the U.S
-
Equal Opportunity Employer_


JP McHale Pest Management is a Drug-Free Workplace

Pay:
$95, $100,000.00 per year


Benefits:


  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekends as needed

Experience:


  • Sales: 1 year (preferred)
  • Pest control: 3 years (required)
  • Supervising: 2 years (required)
  • Management: 2 years (required)

Work Location:
In person
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