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    DAM Senior Support Engineer - San Francisco, United States - eTeam Inc.

    eTeam Inc.
    eTeam Inc. San Francisco, United States

    1 week ago

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    Description
    Description: Client is looking for professional proficient in managing Tenovos Digital Asset Management (DAM). Primary responsibility will be to partner with key business stakeholders to support of Tenovos DAM solution through guiding principles/standards, prioritized tickets and business/product roadmap.
    • Minimum 5+ years of experience of working as a DAM consultant with 1+ years of project implementation experience using SaaS -based enterprise Tenovos DAM.
    • Experience to setup and configure Tenovos DAM.
    • Responsible for leading design to development and setup of information architecture, taxonomy creation, identifying entities/categories/keywords, schema, and properties creation, establishing relations, defining templates, states and workflows, asset bulk ingestions, bulk export, managing user roles and permissions, branding, theming within Tenovos DAM.
    • Experience in carrying out both development such as custom schemes, templates workflows etc. and administrative activities such as setting up user roles and permissions, brand profile, publishing, workflow orchestration, manage expiry and archival of assets, determine asset usage, configuring renditions and formats and similar reports and dashboards etc. for Tenovos DAM.
    • Experience in migration of large number of digital assets to Tenovos DAM comprising of activities such as identifying digital assets in the source system, establishing, and identifying best fit solution/templates/formats for carrying out migration, ensuring readiness of the target system, bulk migration of assets along with its meta and verification of the completeness.
    • Experience to design and develop custom integrations using RESTful APIs and SDKs, plug and play connector-based integrations to sync with downstream consumer systems such as Content Management systems.
    • Manages the Tenovos Digital Asset system and facilitate the uploading of assets as well as maintaining and upgrading the system.
    • Possess understanding of out of the box connectors, Tenovos DAM plugins and OOTB features/modules.
    • Diagnose and solve technical problems related to Tenovos DAM implementation. Perform bug fixing, unit testing and root cause analysis.
    • Understanding and experience Agile ways of working and performing Agile ceremonies.
    Good and effective communication skills
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