- Mastery of project management methodology and experience or familiarity with major, defined program management approaches (PMI, Agile, Six Sigma).
- Certification preferred.
- Significant knowledge of project planning/scheduling tools (for example, Microsoft Project), with a solid track record of practical application.
- Exceptional verbal and written communication skills; expertise in setting and managing customer expectations.
- Effective influencing and negotiating skills in an environment in which this role may not directly control resources.
- Strong knowledge and understanding of business needs, with the ability to establish and maintain a high level of customer trust and confidence.
- bility to lead a project team to match solutions to business requirements, including leadership in research on current and emerging technology options.
- Five or more years of workflow and prioritization of assignments.
- Correspondence management.
- Document management including storage, retrieval, and version control.
- Mobile access.
- Payment engines (collections from customers).
- Five or more years of business intelligence.
- Demonstrate these competencies at an advanced level.
- Effectively communicate with stakeholders and team members regarding project expectations and progress.
- Clearing obstacles, closely monitoring tasks and team member accountability, and escalating issues, as required.
- Outcome-oriented.
- Guiding and motivating others.
- Relationship management.
- Manage changes in the project timeline, scope, and budget.
- Responsive to feedback, especially in seeking feedback continually from stakeholders and in refining project scope across the project lifecycle to address shortcomings.
- Coping with pressure and setback.
- chieving difficult targets, particularly in demanding timelines.
- Judgment calls based upon information and analysis; able to make prompt, clear decisions that may involve tough choices or considered risks.
- Support for decision-making: gather comprehensive information, catalog, and disseminate knowledge of use to the organization.
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