- Collect on all aged outstanding accounts via telephone and written correspondence
- Provide resolution to collection issues, customer discrepancies, and short payments
- Monitor collection status of larger balances and provide weekly updates to manager
- Maintain an updated status report for all overdue accounts, and meet, communicate and follow up effectively with each divisional member
- Maintain DSO and accounts receivable aging report balances and percentages to within parameters established by management
- Enlist the efforts of sales and senior management when necessary to accelerate the collection process
- Cash application of customer payments
- Reconcile customer disputes as they pertain to payment of outstanding balances due
- Create and maintain the corporate credit policy
- Manage customer credit files
- Monitor the credit granting and updating process
- Organize credit evaluations and perform initial credit reviews for customer approval
- Learn current customer base, invoicing and cash application practices to aid in collecting past due accounts
- Create and maintain collection policies on past due accounts, including both active and inactive customers
- Oversee and update electronic customer files in operating and accounting systems
- Maintain and foster relations with internal sales and account management departments
- Maintain relations with customer A/P departments and other key contacts
- Maintain relations with collection agencies and credit reporting agencies
- Consistently and clearly communicate progress to senior management
- Provide excellent customer service to internal and external customers
- 5+ years of credit experience
- Bachelor's degree in business and experience with credit scoring systems preferred
- Thorough knowledge of credit related laws
- Periodic travel to office or customer locations possible
- Excellent verbal, written communication and organization skills
- Proficient level of computer skills including Microsoft Applications
- Health Insurance
- Voluntary dental and vision
- Paid Holidays
- Vacation Time
- Sick/Personal Days
- 401K
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Credit and Collection Specialist - Lombard, United States - Auto Driveaway Franchise Systems LLC
Description
Auto Driveaway is a leading national provider of professional vehicle relocation services. Auto Driveaway primarily serves large corporate fleets as well as vehicle leasing and management companies with fast, safe and reliable door-to-door service nationwide. Services include fleet shipping and fleet management services; single vehicle "door-to-door driveaway" shipping; "truckaway" shipping via the industry's largest network of DOT approved Motor Carriers; expedited shipping; enclosed carrier shipping for high-value vehicles; international (overseas) shipping; short-term and long-term vehicle storage; licensing, titling and registration of vehicles; and vehicle maintenance and reconditioning services.
We are currently accepting resumes for a
Credit and Collections Specialist.
The right candidate will possess a strong work ethic, work with minimal supervision, clearly express ideas orally and in writing, and maintain a schedule that allows for communicating over 4 times zones coast to coast.
Remote position for theJob Overview:
The Credit and Collections Specialist is an integral part of the finance team at Auto Driveaway. This position will report through the Controller and ultimately to the Chief Financial Officer.
This person is accountable for the entire process from credit granting to cash application to collections, including the consistent application of a credit policy, periodic credit reviews of existing customers, assessment of the creditworthiness of potential customers, analysis of the A/R Aging, collection of past due accounts, with the goal of optimizing the mix of company sales and bad debt losses.
Job Responsibilities:
Requirements
Benefits & Compensation:
