NCDIT - Network/Telecom Specialist- Tier I - Washington, United States - vTech Solution

vTech Solution Washington, United States

3 weeks ago

Description

Job Description

Job Description
Short Description:
Typical Experience: 12-36 months

Complete Description:

Candidate will be working onsite for the duration of the engagement. The max
for this position is .01/hour. The E911 NMAC Network Operations Center (NOC) Engineers will monitor the AT&T Esinet (Emergency Services Internet Network). Troubleshooting issues with networks and find resolutions to the issues from a central location. Will provide incident response on the system, communicate with site technicians, and customers alike, and track problems through to resolution. Will operate in a 24/7 operation and maintain current SLA's.

Skills Required:
1. Bachelor's degree or 3 to 5 years in Information Technology or Computer Science 2. Excellent understanding of technologies, operating systems, networking, anti-virus, back-ups, systems firewalls, and switches. 3.

Knowledge regarding at least one of the following vendor products:

Juniper, VMWare, Microsoft, Cisco 4. Self-motivated, enthusiastic, and able to handle multiple support cases 5. Strong writing skills to maintain organized documentation 6. Customer-oriented, and capable of providing high levels of client satisfaction 7. Collaborate and work well with others 8. Experience with VOIP technologies is a plus 9. Experience in a NOC environment is preferred. 10. Strong skills in working with clients and communication 11. Knowledge of network cabling, network classification and network topology

SkillRequired / DesiredAmount of ExperienceExcellent understanding of technologies, operating systems, networking, anti-virus, back-ups, systems firewalls, and switches.

Required3 YearsKnowledge regarding at least one of the following vendor products:

Juniper, VMWare, Microsoft, CiscoRequired3 YearsStrong writing skills to maintain organized documentationRequired3 YearsKnowledge of network cabling, network classification and network topologyRequired3 YearsExperience with VOIP technologies is a plusHighly desired3 YearsExperience in a NOC environment is preferredHighly desired3 Years

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