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    Compliance Analyst - Los Angeles, United States - Excess Telecom

    Excess Telecom
    Excess Telecom Los Angeles, United States

    3 weeks ago

    Default job background
    Description
    Excess Telecom, an Affordable Connectivity Program provider and participant in the Federal Lifeline Program

    Job Title:
    Compliance Analyst
    About Excess Telecom
    Excess Telecom is a leading national provider of mobile broadband services through the Affordable Connectivity Program (ACP).

    With subscribers nationwide, we offer a variety of broadband service plans providing underserved communities with affordable access to talk, text and data services.

    As a growing company in the dynamic telecommunications marketplace, Excess Telecom embraces a start-up company culture and is looking for individuals who want to be part of a dynamic, collaborative environment.

    Position Overview

    We are currently seeking a detail-oriented Compliance Analyst to join our industry leading company and be part of a team of dedicated telecommunications professionals seeking to extend wireless services to vulnerable populations and connect them to the things that matter most in their lives such as family, work, school and friends.

    The Compliance Analyst will serve a key role in Excess Telecoms Compliance department performing a wide-array of duties including monitoring the performance of the company and its key vendors, utilizing data analytic tools to identify potential risks, investigating subscriber complaints, and responding to state and federal regulatory audits.

    The Compliance Analyst is a remote-based position.
    Responsibilities
    Investigate subscriber complaints and potential fraud, and prepare responses based upon findings
    Initiate remediation of identified non-compliance and areas of organizational risks
    Upon being trained to use companys data analytic tools, perform regular monitoring of the company and contracted vendors to measure and assess compliant performance levels
    Develop new monitoring tools to track and assess compliance using data analytic tools
    As directed by Compliance supervisor, coordinate companys response to regulatory audits and ensure timely submission of required documents and data
    Assist with writing policies and training materials
    Coordinate entry of compliance information into the Compliance departments compliance management system as part of compliance program activities
    Job Preferences and Requirements
    Bachelors degree is preferred; a high school diploma or GED equivalent is required
    Experience working in the Affordable Connectivity Program (ACP) and Federal Lifeline Program are preferred but not required
    Demonstrated familiarity with data analytics software applications and databases
    Experience using data visualization tools such as Tableau, Google Charts, Grafana, etc.
    Demonstrated analytical skills working with a database to generate reports and present information used to make business decisions
    Proficient organizational skills, attention to detail, professional conduct, and effective verbal and written communications.

    Job Type:
    Full-time


    Pay:
    $50,000 - $60,000


    Benefits:
    401(k)
    Dental insurance
    Flexible schedule
    Health insurance
    Paid time-off
    Parental leave
    Vision insurance

    Schedule:
    Remote-based position
    Flexible hours during each workday, Monday through Friday
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