- Work with technical team and functional users to plan and upgrade or implement
HRMSapplication. - Provide daily user support and troubleshooting of issues.
- Functional liaison with technical team for issues or enhancements needing IT support. Including working with users to provide applicable functional specifications and system testing of IT fixes and enhancements.
- Work with functional users to ensure continuous effective use of agency's
HRMSapplication. - ssist users with utilizing additional delivered functionality.
- ssist with leading requirement analysis sessions to gather key business objectives.
- Work with team to continually build application business processes.
- Provide power user support in creation of advanced reports for team shared use.
- On-going review of regulatory changes; to include working with functional users to communicate, test and build of training in support of changes to application based on released updates and upgrades.
- Work with functional team to gather and document requirements to apply system solutions to business problems.
- ssist functional users in performing configuration changes, testing, training and business process documentation as needed.
- Provide continuous mentoring and knowledge transfer to functional users.
- Manage records created and received in compliance with the client's Records Management Policy and Procedures.
- Responsible for maintaining a general awareness of client's EMS
- Responsible for handling all related job responsibilities in accordance to client's Environmental Policy, relevant EMS Standard Operating Procedures, and Emergency Management Plan
- Perform other functional analyst support duties as needed.
- Proven experience as
HRMSFunctional Support analyst in the implementation of a
HRMSERP systems. - Proven experience with full lifecycle implementation with a
HRMSERP system, such as PeopleSoft, Oracle, Workday, SAP, etc. and technical knowledge of ERP applications - Exemplified advanced knowledge in understanding of business requirements, processes and implementation approaches for three or more of the following
HRMScore modules: Workforce Management, Benefits Admin, Payroll, Recruiting or Absence Management. - Experience with configuring Workflow approvals.
- Demonstrated experience with implementing and managing application security for
HRMSERP system. - Must be able to QA test development work and work with the technical development team to ensure customer requirements are met.
- dvanced knowledge of HR business practices, work flow analysis, business systems design, and process re-engineering.
- Proven experience in requirement gathering, fit/gap analysis, documenting design, test planning, test scripts etc....
- ccountable and strong rapport with technical counterpart and user community.
- Willing to provide leadership in the development of functional skills in others through active knowledge sharing.
- Technical proficiency in developing user reports with
HRMSERP systems. - Technical proficiency with SQL for reviewing data, troubleshooting and testing/validating source system data.
- Demonstrated ability to handle multiple priorities effectively and efficiently.
- Demonstrated skill in verbal and written communications.
- Excellent issue resolution (problem diagnosis), analytical and troubleshooting skills.
- Demonstrated commitment to and understanding of best practices in quality customer service.
- Combined minimum of 7 years of operational experience supporting
HRMSapplication. - 6 + years proven ERP system implementation / upgrade experience.
- 2+ full
HRMSSoftware Development Life Cycle (SDLC) implementations - Worked as
HRMSFunctional Lead 2+ implementation and/or upgrade projects - Experience working with a Transit agency.
- Public Sector experience
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HRMS Functional Support Analyst - Norfolk, United States - HonorVet Technologies
Description
Position:
HRMS
Functional Support Analyst Department:
Technology Reports To:
Director of ERP Services location - Virginia (Norfolk/Hampton)
Job Summary:
Our innovative and growing company is seeking to hire experienced candidates for the position of
HRMSFunctional Support Analyst.
The client is looking to hire a
HRMSFunctional Support Analyst with proven experience on the capability of
HRMSapplications with emphasis on Workforce Management, Recruiting, Benefits and Payroll to work with multiple teams of composed of technical and business analysts to provide support and lead functional team in implementation or upgrade for Agency's
HRMSapplication.
On-going provide functional support to end user community to support client in utilization of
HRMSapplication to its full capability.
HRMSmodules with insight into technical aspects.
Individual must be able to define requirements based on current functionality and SME knowledge, as well as be able to map requirements to test scripts and validate not only documented requirements but validate current and future functionality against identified business processes and test scenarios.
Expertise in working closely with technical resources to map functional design to technical design is required.Essential Job Functions:
(Duties listed are not intended to be all inclusive nor to limit duties that might reasonably be assigned.)
Proficiency in using computer systems and the listed software applications associated with performance of assigned work is essential. Basic problem-solving skills associated with software applications used is expected. Software usage relevant to job duties will be evaluated.
Software applications:
Advanced knowledge of MS Office products (with particular emphasis on Excel, Project, and Visio (or other flowcharting software))
Qualifications:
Training and/or Education:
BA/ BS degree in Business Administration or Management Information Systems or closely related field or the equivalent combination of education and experience required
Required Experience:
Nice to Have:
Licenses or Certificates:
Virginia Driver's
License Special Requirements:
This position is classified as essential personnel
FLSA Status:
Exempt Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work requires high-speed operation of keyboard devices. Also requires lifting and transferring of computer equipment as needed.Unusual Demands:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work involves meeting multiple demands on a timely basis.