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    Customer Due Diligence Analyst - San Francisco, United States - Adyen

    Adyen
    Adyen San Francisco, United States

    2 weeks ago

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    Description

    This is Adyen

    Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

    For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

    Customer Due Diligence Analyst

    Adyen is looking for a hands-on CDD Analyst for our Underwriting Team with experience in the payments and/or finance industry to contribute to the growth and scaling of our customer base in North America. In this role, you will onboard all of the accounts and perform necessary enhanced due diligence by reviewing KYC documentation and assess potential anti-money laundering risks, to protect Adyen and our customers. You will be working with a wide range of teams within Adyen, including commercial, compliance, and product to ensure that the KYC (Know-Your-Customer) documents are up-to-date whilst remaining compliant. You are expected to be very detail-oriented, take a risk-based approach, have the ability to think critically, always think about scalability, all while maintaining a high level of integrity.

    What you will do

  • Execute upon Know-Your-Customer (KYC) and Customer Due Diligence (CDD) procedures.
  • Collect and analyze customer information whilst adhering to Adyen's policies and North America regulators (OCC, FinCEN, FINTRAC, OCC, etc.)
  • Perform KYC checks on our merchants, collect and verify relevant documentation and iterate on the process flow.
  • Guide our merchants and be a Point of Contact for all things CDD related.
  • Be an internal product advocate, drive process improvements and feedback on automation within our workflows.
  • Be an internal advisor for CDD related questions in the local office and our broader North America team.
  • Align with your peers based in our regional offices and global teams to ensure consistency throughout our global CDD process.

    • Who you are

  • 2+ years experience in Customer Due Diligence/Enhanced Due Diligence/KYC
  • Fluent Spanish speaker ( required )
  • Knowledgeable of AML/ATF concepts
  • You have a great sense of responsibility and you prioritize tasks based on business needs
  • You have a natural tendency to be curious and think outside of the box
  • You are comfortable navigating ambiguity in an unstructured work environment and enjoy working with people from different cultures and backgrounds
  • You are a great communicator with a strong team spirit, not afraid to step out of your comfort zone
  • You have an analytical and critical mindset
  • You get a sense of achievement from solving operational problems and helping others
  • You are operationally oriented with an eagerness to pick up and drive projects with cross-functional teams
  • Willing to travel occasionally

    • The annual base salary range for this role is $95,000-$125,000; to learn more about our compensation philosophy, please click .

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