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Customer Service - Shakopee, United States - Gavilon
1 week ago
Description
** Customer Service - Administrative Rep**
**Job Category****:** MicroSource **Requisition Number****:** CUSTO002006 Showing 1 location **Job Details**
**Description**
**WHO WE ARE:**
MicroSource ) is a best-in-class manufacturing company specializing in premium plant nutrition products to fulfill the ever-growing demand for global food production. MicroSource is a wholly owned subsidiary of Gavilon Fertilizer, LLC ), one of the most influential companies in agriculture today, being a multi-national firm with over 100 years of history. Gavilon/MicroSource has owned and operated the Shakopee, MN location for over 30+ years. We are considered one of the fastest growing agriculture companies in the Twin Cities area today.
**ROLES & RESPONSIBILITIES:**
Participate in premium customer service when interacting with our customers.
Accurate data entry and management of all assigned customer orders & shipments.
General administrative and reporting duties dealing with customer orders, purchase orders, invoices, bills of lading, inventories, etc.
Interact and work with microSource sales, logistics, and production management personnel daily.
Assist scale-office with truck unloading/loading procedures.
**Expectations:**
Be timely in attendance, committed to customers, and have a positive outlook.
Work consistently the hours of 7:00am-3:30pm(June-March).
Ability to work overtime, extended hours and some Saturdays(7:00am-noon) during the spring fertilizer season (April-May).
Full accountability and ownership of all assigned tasks.
Inventory management, with an emphasis on diligent attention to detail.
Understand and participate in the companys confidentiality policy.
No travel is required for this position.
**Qualifications:**
Education: Bachelor's degree in accounting/business preferred. In lieu of a college degree, equivalent professional work experience in related field will be considered.
Ability to handle multiple tasks concurrently and meet deadlines.
Highly proficient in Microsoft Office, particularly Excel.
Previous experience with an ERP such as SAP, Oracle, Dynamics, etc. a plus.
Ability to communicate complex situations clearly and multi-task with other team members.
**BENEFITS AT A GLANCE:**
Medical, Vision, and Dental insurance offered.
Annual employer contributions depending on your chosen plan towards your HRA/HSA
Life and AD&D insurance at 2x your base salary at no cost.
Day 1 401(k) eligibility with employer match
10 paid holidays each calendar year.
Life Experience based PTO starting at 4 weeks minimum
**Qualifications**
**Skills**
**Behaviors**
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**Motivations**
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**Education**
**Experience**
**Licenses & Certifications**