- Maintain knowledge of the federal, state, local and regulatory requirements relevant to your position to ensure compliance.
- Participate in meetings, serve on committees, and may be called upon to lead ad hoc group discussions.
- Record the minutes of risk and compliance committee meetings.
- Complete assigned projects.
- Assist the Director of Compliance with performing audits and tracking compliance audits conducted by other departments.
- Conduct educational presentations for new hires and deliver compliance presentations as needed.
- Must use sound judgment to determine when and to whom to escalate issues to ensure resolution.
- Must adhere to HIPAA and protect the confidentiality and sensitivity of patient information.
- Must meet service level expectations and identified key performance indicators.
- Required to follow standard operating policies and procedures, while delivering expedient, professional responses to patients' inquires and concerns.
- Must attend staff meetings and trainings.
- Other duties as assigned.
- In collaboration with the Director of Compliance, the Compliance Specialist will manage the patient feedback entered into our incident reporting system.
- Ensure that all feedback complaints are properly entered into RL Datix.
- Perform data analytics, compile, and generate reports for presentation at committee meetings.
- Acknowledge patient complaints in writing and in a timely manner, but no later than seven days after receiving the complaint and document the acknowledgment in RL Datix.
- Assign supervisors to review patient complaints. Ensure the review is completed in a timely manner in accordance with policy.
- Assist all workforce members with entering feedback complaint into RL Datix; and assist assigned supervisors with the investigation of feedback complaints.
- Ensure that all feedback complaints are properly documented in RL Datix from the initial complaint to its conclusion.
- Contribute to the development, implementation and maintenance of compliance materials, training modules and work plans.
- Conduct and monitor attendance at compliance education and training sessions, online or live, as required.
- Monitor updates to federal and state laws and regulations applicable to our mandatory compliance training.
- Maintain an accurate employee list in our training program Healthcare Compliance Pros (HCP).
- Assist workforce members with all aspects of compliance training: signing on, resetting passwords, training reminders.
- Ensure that all workforce members have taken their mandatory compliance training by assigning in HC Pros and sending reminders to employees and managers.
- Notify department leaders, if a workforce member has not completed their training within in two weeks of notice.
- Track the due dates of policy and procedure reviews.
- Ensure the most current version of policies and procedures are posted in the Policy Manual (on-line and hard copy).
- Check compliance hotline for messages each morning.
- Prepare a Compliance Hotline Log intake form for each message received.
- Review the intake form with Compliance Director to determine appropriate next step. (i.e., complaint, safety event/injury, request for assistance, etc.)
- Perform monthly OIG exclusion and state sanction reviews on employees and vendors by utilizing Verify Comply .
- Coordinate with Human Resources and Finance Departments to ensure the review database is updated accurately.
- Bachelors degree required.
- A minimum of 2 years' experience in a medical/clinical office environment or Health or Dental insurance industry required.
- Previous customer service background required.
- Haitian Creole or Spanish preferred.
- Excellent customer service and interpersonal skills.
- Ability to interact with diverse patient population.
- Solid computer literacy: ability to multitask, organize and prioritize one's own work.
- Solid understanding of medical insurance terminology.
- Solid knowledge of insurance plans, concepts and terms.
- Expected to stay abreast of scheduling rules, health care insurance changes and referral requirements.
- Ability to quickly learn new systems and tasks, work as a team member and independently.
- Ability to work in a fast-paced environment.
- Ability to listen well and devote full attention to patients and medical professionals alike.
- Ability to be compassionate, caring, and to remain calm, even under stressful situations.
- Maintain a high level of confidentiality.
- Comfortable public speaking in front of small and large groups.
- Must be able to sit or stand for prolonged periods of time.
- Must be able to lift 10+ pounds and load onto shelves.
-
Compliance Specialist
Found in: Lensa US 4 C2 - 5 days ago
Health Connector Boston, United StatesThe Health Connector is seeking a Compliance Specialist to support the Health Connectors Senior Compliance Manager in the coordination of its compliance activities, including monitoring its various audits. This individual will report to the Senior Compliance Manager, as part of t ...
-
Compliance Specialist
Found in: Lensa US 4 C2 - 1 day ago
Codman Square Health Center Boston, United StatesJob Details · Job Location · 1100 Washington Street - Boston, MA · Position Type · Full Time · Education Level · 4 Year Degree · Travel Percentage · None · Job Shift · Day · Description · Position Summary: · Under the general direction of the Director of Compliance, the C ...
-
Compliance Specialist I
Found in: Lensa US 4 C2 - 6 days ago
PSG Global Solutions Boston, United StatesWe're looking for a · Compliance Specialist I , working in · Pharmaceuticals · and · Medical Products · industry in · 500 Soldiers Field Road, Boston, Massachusetts, 02134, United States . · Performs audits necessary to ensure · the compliance of manufacturing procedures t ...
-
IACUC Compliance Specialist
Found in: Lensa US 4 C2 - 2 days ago
Harvard University Boston, United StatesBasic Qualifications · Bachelor's degree or equivalent work experience required. · Minimum of 3 years' relevant work experience. · Additional Qualifications and Skills · Bachelor's degree in a related research/science field, or equivalent specialized experience with IACUC admi ...
-
IACUC Compliance Specialist
Found in: Lensa US 4 C2 - 6 days ago
Harvard University Boston, United StatesBasic QualificationsBachelor's degree or equivalent work experience required. · Minimum of 3 years' relevant work experience. · Additional Qualifications and SkillsBachelor's degree in a related research/science field, or equivalent specialized experience with IACUC administrat ...
-
IACUC Regulatory Compliance Specialist
Found in: Lensa US 4 C2 - 1 day ago
Massachusetts General Hospital Boston, United StatesJob Description - IACUC Regulatory Compliance Specialist · IACUC Regulatory Compliance Specialist · The IACUC Regulatory Compliance Specialist has the overall responsibility for ensuring regulatory compliance within the areas of the animal care and use program that fall under t ...
-
Grants Compliance Specialist I
Found in: Lensa US 4 C2 - 2 days ago
Innovative Emergency Mgmt Boston, United StatesJob Description · Job Description · Position Summary: · IEM is seeking a dedicated and detail-oriented, · Full Time - Grants Compliance Specialist I (GCS I) , to ensure the effective and compliant management of grants for IEM's State Broadband Program funded by BEAD and other ...
-
IACUC Regulatory Compliance Specialist
Found in: Lensa US 4 C2 - 5 days ago
Massachusetts General Hospital Boston, United StatesJob Description - IACUC Regulatory Compliance Specialist · IACUC Regulatory Compliance Specialist · - · ( · ) · The IACUC Regulatory Compliance Specialist has the overall responsibility for ensuring regulatory compliance within the areas of the animal care and use program tha ...
-
IACUC Regulatory Compliance Specialist
Found in: Lensa US 4 C2 - 2 days ago
Partners Healthcare System Boston, United StatesGENERAL SUMMARY/ OVERVIEW STATEMENT: · The IACUC Regulatory Compliance Specialist has the overall responsibility for ensuring regulatory compliance within the areas of the animal care and use program that fall under the responsibility of the IACUC office. Leads the investigation, ...
-
IACUC Regulatory Compliance Specialist
Found in: Lensa US 4 C2 - 1 day ago
Partners Healthcare System Boston, United StatesGENERAL SUMMARY/ OVERVIEW STATEMENT:The IACUC Regulatory Compliance Specialist has the overall responsibility for ensuring regulatory compliance within the areas of the animal care and use program that fall under the responsibility of the IACUC office. Leads the investigation, re ...
-
Product Stewardship Regulatory Compliance Specialist
Found in: Lensa US 4 C2 - 6 days ago
Gradient Boston, United StatesJob Description · Gradient, an environmental consulting firm, is seeking a high energy individual to assist colleagues and clients by applying knowledge of US and international regulatory compliance for product stewardship. Responsibilities include providing regulatory interpret ...
-
senior specialist, research safety, research compliance, research safety
Found in: MyJobHelper US C2 - 4 days ago
Boston University Boston, MA , USA, United StatesThe Senior Specialist, Research Safety position is part of the Research Safety Division of Environmental Health and Safety (EHS). This position reports to the Associate Director of Research Safety and is responsible for the daily execution of laborat Research, Safety, Compliance, ...
-
senior specialist, research safety, research compliance, research safety
Found in: MyJobHelper US C2 - 4 days ago
Boston University Boston, MA , USA, United StatesThe Senior Specialist, Research Safety position is part of the Research Safety Division of Environmental Health and Safety (EHS). This position reports to the Associate Director of Research Safety and is responsible for the daily execution of laboratory safety programs. The posit ...
-
Senior Quality and Compliance Specialist
Found in: ZipRecruiter Test10S US C2 - 4 days ago
MMS Boston, United StatesJob Description · Job DescriptionMMS is an innovative, data focused CRO that supports the pharmaceutical, biotech, and medical device industries with a proven, scientific approach to complex trial data and regulatory submission challenges. Strong industry experience, technology-e ...
-
recertification specialist
Found in: MyJobHelper US C2 - 4 days ago
Pine Street Inn Boston, MA , USA, United StatesThe Recertification Specialist is responsible for supporting the compliance responsibilities for Pine Street Inn Housing Department; completing annual, interim and transfer certifications for various housing programs including the HOME program, the L Specialist, Certification, Co ...
-
recertification specialist
Found in: MyJobHelper US C2 - 4 days ago
Pine Street Inn Boston, MA , USA, United StatesSCHEDULE: 40 hours, Monday Friday, 8:30am 5:00 pm (or equivalent) · LOCATION: 82 Green Street, Jamaica Plain, MA · JOB DESCRIPTION: · SUMMARY OF POSITION: The Recertification Specialist is responsible for supporting the compliance responsibilities for Pine Street Inn Housing Depa ...
-
recertification specialist
Found in: MyJobHelper US C2 - 4 days ago
Pine Street Inn Boston, MA , USA, United StatesRecertification Specialist · Department: Supportive Housing · Office: 82 Green Street · Location: Jamaica Plain, MA · Position Type: Administrative · Hours/Shift: Morning - First Shift · Employee Type:: Regular Full-time · START YOUR APPLICATION \_id=2989265&source= CJB-0) · SC ...
-
specialist/senior specialist, occupational health
Found in: MyJobHelper US C2 - 4 days ago
Boston University Boston, MA , USA, United StatesWe are currently seeking an experienced Environmental Health and Safety (EHS) Senior Specialist to join our dynamic team. The ideal candidate will be responsible for ensuring a safe and healthy work environment across BUs Medical Campus including Bo Specialist, Compliance, Resear ...
-
client support specialist
Found in: MyJobHelper US C2 - 4 days ago
Morph Management Boston, MA , USA, United StatesWe are a brand management firm partnered up with reputable brands to increase their brand visibility nationwide. With the pressure from our high-priority clientele, our company has projected immeasurable growth. Therefore, we want to add a friendly Entry Level Client Support Spec ...
-
specialist/senior specialist, occupational health
Found in: MyJobHelper US C2 - 4 days ago
Boston University Boston, MA , USA, United StatesWe are currently seeking an experienced Environmental Health and Safety (EHS) Senior Specialist to join our dynamic team. The ideal candidate will be responsible for ensuring a safe and healthy work environment across BU's Medical Campus including Boston Medical Center, with a fo ...
Compliance Specialist - Boston, United States - Codman Square Health Center
Description
Job DetailsJob Location
1100 Washington Street - Boston, MA
Position Type
Full Time
Education Level
4 Year Degree
Travel Percentage
None
Job Shift
Day
Description
Position Summary:
Under the general direction of the Director of Compliance, the Compliance Specialist will be responsible for ensuring that workforce members are current with compliance training, managing the patient feedback incident reporting system, and performing compliance administrative tasks.
Primary Responsibilities:
Qualifications and Skills:
Mission: To serve as a resource for improving the physical, mental, and social well-being of the community.
Vision: Codman Square Health Center is our community's first choice for comprehensive, holistic, and integrated services, and empowers individuals to lead healthy lives and build thriving communities.
Values: Patients- Our patients are the center of our care team.
Community The well-being of the individual is deeply connected to the health of the community.
Advocacy We advocate for responsive policies and resources to address health disparities and promote health equity.
Staff We are a diverse, empowered, compassionate, and prepared workforce.
Innovation We promote a culture of innovation that has measurable and sustainable impact.
Partnership We build and sustain diverse partnerships.
Codman Square Health Center is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability.
