- Learning and understanding all aspects of the TempWorks products including the core enterprise system, Web Center, and other ancillary product lines
- Report all billable hours and expenses
- Willingness to take on special projects as assigned
-
IT Support Analyst
4 days ago
Dedicated Logistics Oakdale, United StatesThis is a FT position working Monday-Friday from 9pm-6am, but we are flexible in our scheduling, and is eligible for TLI's full benefits package that consists of: · Medical, dental, vision and life insurance · 401(k) with profit sharing · Flexible spending account · Unlimited ...
-
IT Support Analyst
3 days ago
Novon Consulting Minneapolis, United StatesPerm role · Seeking a sociable, energetic Help Desk Analyst to work in our Information Technology Department - someone who can provide technical assistance to all levels of employees. The ability to work in a fast-paced environment as part of a team with great personalities fost ...
-
IT Support Analyst II
2 weeks ago
Hennepin County MN Minneapolis, United StatesThe Hennepin County Information Technology (IT) department is seeking a IT Service Desk Support Analyst II to join the IT Enterprise Service Desk team. This position will respond to customers who are experiencing technical issues with computer system Support Analyst, Information ...
-
Support Desk Analyst
4 days ago
Direct Travel Minneapolis, United StatesJob Description · Job DescriptionSupport Desk Analyst – French Speaking – Remote · Embark on the next step in your career journey with Direct Travel · Direct Travel has an immediate opening for a Support Desk Analyst to work directly with customers, third party vendors, and Dir ...
-
Application Support Analyst
3 days ago
BCforward Minneapolis, United StatesApplication Support Analyst BCforward is currently seeking a highly motivated Application Support Analyst for a Minneapolis, MN - Remote opportunity. Position Title: [ Application Support Analyst ] Location: [ Minneapolis, MN ] - Remote Anticipated Start Date: [Mar 18th, 2024] Pl ...
-
Support Desk Analyst
4 days ago
Direct Travel Minneapolis, United StatesJob Description · Job DescriptionSupport Desk Analyst – French Speaking – Remote · Embark on the next step in your career journey with Direct Travel · Direct Travel has an immediate opening for a Support Desk Analyst to work directly with customers, third party vendors, and Dir ...
-
Product Support Analyst
3 days ago
Direct Travel Minneapolis, United StatesProduct Support Analyst – Remote · Embark on the next step in your career journey with Direct Travel · Direct Travel has an immediate opening for a Support Desk Analyst to work directly with customers, third party vendors, and Direct Travel Account Management/Sales/Operations t ...
-
Product Support Analyst
3 days ago
Direct Travel Minneapolis, United StatesIf you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. · Product Support Analyst – Remote · Hourly Full-Time · Professional · Minneapolis, MN, US · 8 days ago · Requisition I ...
-
Application Support Analyst
1 week ago
BCforward Minneapolis, United StatesApplication Support Analyst BCforward is currently seeking a highly motivated Application Support Analyst for a Minneapolis, MN - Remote opportunity. Position Title: [ Application Support Analyst ] Location: [ Minneapolis, MN ] - Remote Anticipated Start Date: [Mar 18th, 2024] Pl ...
-
Product Support Analyst
3 days ago
VISION TRAVEL Minneapolis, United StatesEmbark on the next step in your career journey with Direct Travel · Direct Travel has an immediate opening for a Support Desk Analyst to work directly with customers, third party vendors, and Direct Travel Account Management/Sales/Operations teams to demonstrate, implement and su ...
-
Technical Support Analyst
2 weeks ago
TEKsystems Minneapolis, United States: · A client of TEKsystems is seeking a Helpdesk Support and Systems Analyst position to our Information Technology department. They are looking for a strong applicant with Analyst abilities and experience to collaborate with a team of four other technical support professionals ( ...
-
IT Support Analyst II
2 weeks ago
Hennepin County, MN Minneapolis, United StatesSalary: $44, $62,915.35 Annually · Location : Downtown Minneapolis · Job Type: Full-time · Job Number: 24IT20103MV020 · Department: Information Technology · Division: IT Service Desk · Opening Date: 04/19/2024 · Closing Date: 5/3/2024 11:59 PM Central · Description · The ...
-
Production Support Analyst
1 week ago
Insight Global Hopkins, United StatesOne of Insight Global's largest financial clients is looking for a Programmer/Analyst to join their team. This individual will be modifying existing software/application programs, writes new programs to support user and management needs. Design, test, debug, document, and impleme ...
-
Application Support Analyst
1 week ago
Inovalon, Inc. Minneapolis, United States Regular, Full timeInovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their mi ...
-
positive behavior support analyst
1 week ago
Integrity Living Options Minneapolis, MN, United States$500 SIGN ON BONUS · 4 Years of experience working with individuals whom exhibit challenging behaviors · Integrity Living Options, Inc. (ILO) is a Minnesota based organization that provides responsive and respectful services and supports for individuals with a range of disabiliti ...
-
Sales Support Analyst, Target
4 days ago
12639 GSK Consumer Healthcare Singapore Pte. Ltd. Minneapolis, United StatesSales Support Analyst, Target page is loaded · Sales Support Analyst, Target · Apply · locations · USA - Minneapolis - Minneapolis · time type · Full time · posted on · Posted 10 Days Ago · job requisition id · 521019 · Hello. We're Haleon. A new world-leading consumer ...
-
Technical User Support Analyst
1 week ago
IntePros Consulting Minneapolis, United StatesTechnical User Support Analyst · Contract Role - No C2C · OnSite · Pay Rate: $30/hr · Bring your talents to an industry leader in medical technology and healthcare solutions - were a market leader and growing every day. You can be proud to part of technologies that are rooted ...
-
Sales Support Analyst, Target
8 hours ago
Haleon Plc. Minneapolis, United StatesHello. We're Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we're improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands - including Sensodyne, Panadol, Advil, Voltaren ...
-
Sales Support Analyst, Target
2 days ago
Haleon Minneapolis, United StatesHello. Were Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, were improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands including Sensodyne, Panadol, Advil, Voltaren, Th ...
-
Information Technology Support Analyst
1 week ago
Total Logistics - TLI Oakdale, United StatesAt Total Logistics, LLC. (TLI), we pride ourselves on being leaders in providing tailored, technology-driven freight transportation solutions that help our customers achieve a competitive advantage, both locally and nationally. · Under limited supervision the Technical Support An ...
Support Analyst - Eagan, United States - Lucas James Talent Partners
Description
Intro:
TempWorks Software, an industry-leader in integrated front and back office software solutions for staffing agencies is seeking a Support Analyst to join our technical support team. As a fast-paced company, TempWorks Software offers entry to mid-level applicants a great opportunity to gain experience with Microsoft SQL Server, customer service, and advanced troubleshooting.
Position Summary:
Provides support to end users of a proprietary Microsoft SQL Server-based software package on a wide variety of issues. Identifies, researches, and resolves software related issues. Responds to telephone calls, email and internal requests for software support. Documents, tracks, and monitors the problem to ensure a timely resolution.
Position Responsibilities
· Create and maintain positive customer relationships
· Utilize proprietary, web-based help desk software to track and resolve software problems and requests
· Excellent communication skills both written and oral, interpersonal, organizational skills, and problem solving ability to work with non-technical end users on first level support issues
· Communicate professionally and effectively with customers at all levels. Explain technical details in a plain, clear and simple manner
· Ability to absorb and retain information quickly
· High level of attention to detail and self-motivation
· Team Player with goal-oriented personality
· Troubleshoot and analyze incoming customer calls related to both enterprise and hosted software solutions, utilizing Microsoft SQL Server Management Studio and SQL Server Profiler
· Analyze/test software to determine the type of problems the customer is encountering which could include software bugs, client set up, corrupted data, user error, etc.
· Required to be on-call for support issues during non-business hours on a rotating basis
· Willingness to learn new technologies as they become available
· Assist in the development of online FAQs and knowledge base