- Welcoming patients and visitors.
- Answering and referring inquiries.
- Maintaining communication between medical staff, administrative staff, and / or patient / families.
- Patient Registration
- Appointment Scheduling
- Facilitates request for medical and administrative needs.
- Scans and uploads patient paper documents.
- Sorting and distributing incoming mail in either electronic or paper format
- Obtains insurance information on patients and approval for all services.
- Collects co-pays / deductible and outstanding balances.
- Balances and keeps track of cash box.
- Tracks money collected and verifies total against receipt sheet daily.
- Maintains the front office and lobby areas to insure cleanliness and order.
- Contributes to the overall cleanliness and appearance of your personal work space and department.
- Monitors office supply levels and requests when needed.
- Monitors office equipment and make service request as needed.
- Communication Excellence
- Basic Knowledge of Medical Terminology
- Word Processing / Computer
- Strong customer service
- Multi-tasking
- Time Management
- Organization
- Attention to Detail
- Professionalism / Positive Attitude
- Quality Focus
- Adaptability
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Jennie Stuart Health Hopkinsville, United States Full timeWelcomes patients and visitors in person or on the telephone by providing quality customer service, answering or referring inquiries. Registers patients. Verifies patient demographic and insurance information. Performs clerical duties. Meets the communication needs of the patient ...
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Urology Patient Service Representative-Part Time - Hopkinsville, United States - Jennie Stuart Health
Description
Job DescriptionWelcomes patients and visitors in person or on the telephone by providing quality customer service, answering or referring inquiries. Registers patients. Verifies patient demographic and insurance information. Performs clerical duties. Meets the communication needs of the patient / family, office staff and the medical staff. Participates in performance improvement activities.
Required Skills
Customer Services:
Minimum Education: High School education or G.E.D equivalent
Work Experience: Previous experience in medical practice is preferred
Required License/ Certification/Registration: None
Skills: