- E-commerce Platform Management – Configuring system, user, business, and payment options for e-commerce platform.
- Inventory and Supply Chain Coordination – Partner with business and supply chain teams to compare sales forecasts with incoming inventory to identify sales plan gaps and opportunities.
- E-commerce Order Flow Management – Monitor orders, middleware flow, cancellations, tax, etc. Collaborate with various cross functional teams to apply timely problem-solving techniques when needed to ensure we meet customer expectations.
- Product Data Management - Manage core product information and flow between various systems including Netsuite, Amazon, Shopify, Google Merchant Center, Retailer Partners, Facebook, Bazaarvoice, Store Locator, etc.
- Performance Analytics – Develop and share on-time fulfillment, in-stock, pre-shipment cancellation rate, chargeback/fraud, and similar reporting.
- Process Management and Documentation - Coordinate with warehouse, operations, ecommerce and customer experience teams to develop and implement key processes such as custom fulfilment, shipping options, packing lists, transferring inventory between warehouses as needed, shipping labels, etc.
- Experience working with ecommerce platforms, product and order data, middleware, ERPs and related ecommerce technology. Shopify, Celigo, Amazon's Seller Central, and Netsuite preferred.
- Proficiency with tools and analytics platforms such as, but not limited to, Microsoft Excel, Microsoft Outlook, Google Analytics 4, Tableau
- Ability to execute plans as given by supervisor and/or leadership, and work alongside an experienced & determined team. Adaptable, positive, curious. Passionate about troubleshooting and persistent about finding solutions.
- Comfortable proposing new ideas to drive efficiency, conversion, and enhance consumer experience
- 5-10 years of professional working experience, BA/BS in related field preferred
-
Director, Product Management Operations
4 days ago
Insulet Corporation Acton, United StatesInsulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative ...
-
Barista / Operations Manager for Our
3 days ago
Crimson Technologies Concord, MI, United States FreelanceOur coffee roastery is located in the picturesque Giesing district in Munich and invites you to linger with carefully selected coffee specialties and delicious snacks. In addition, you will find high-quality espresso machines that make every day something special. · If you have a ...
-
Operations Manager
2 weeks ago
Petco Westford, United StatesCreate a healthier, brighter future for pets, pet parents and people · If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. · Our core values capture that spirit as we wor ...
-
Nutrition Operations Manager
2 weeks ago
Springwell Marlborough, United States: · The Nutrition Operations Manager is an opportunity for you to use a wide array of skills to help deliver a critical service addressing food insecurity among older adults. The Nutrition Operations Manager oversees daily operations in Springwell's Nutrition Program, focusing on ...
-
Manager, Compliance Operations
2 weeks ago
Hologic Marlborough, United States**Manager, Compliance Operations** · **Legal Shared Services** · At Hologic, our mission is to help our patients everywhere lead longer, healthier lives. We support this mission by offering cutting-edge technologies in the areas of breast cancer diagnosis and treatment, cervical ...
-
Operations Manager
1 week ago
Integrated Partners Waltham, United States**Job Summary**: · **Responsibilities**: · - Manage the day-to-day aspects of a financial planning practice · - Maintain CRM including client info, client contact/calls, defined system flows, and activities to ensure integrity of database · - Prepare all materials for client meet ...
-
Operations Manager
2 weeks ago
Paul Davis Restoration of Worcester County, MA Shrewsbury, United StatesReports To: President · "A mind built for excellence. A spirit built for service." · We are an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. Built upon principles of customer service, d ...
-
Operations Manager
3 weeks ago
TruGreen Watertown, United StatesFounded in 1973, TruGreen is the nation's leading lawn care provider, providing lawn, tree and shrub and pest services focused on exceeding its customers needs. The company operates more than 290 locations across the United States and Canada, with more than 14,000 employees. TruG ...
-
Operations Manager
2 weeks ago
Fooda Boston, United States**Who We Are**: · We believe a workplace food program is something employees should love and look forward to every day. Powered by technology and a network of over 2,000 restaurants, Fooda feeds hungry people at work through our ongoing food programs located within companies and ...
-
Operations Manager
1 week ago
Smarte Carte Boston, United States**OPERATIONS MANAGER - BOS Boston Logan International Airport - Full-Time** · **$ $62000 / year** · Weekends and holidays required as needed · **Full-time Benefits and Bonus eligible** · **BENEFITS**: · Smarte Carte Inc. offers competitive pay, and outstanding benefits including; ...
-
Operations Manager
2 weeks ago
Sonesta Simply Suites Boston Braintree Braintree, United StatesThe Operations Manager is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk, food service, housekeeping and administration of the business. The Operations ...
-
Operations Manager
2 weeks ago
Temco Logistics Boston, United States**Position: DFS Operations Manager** · **About us** · Temco Logistics has been delivering and installing home goods since its inception in 1968. As a subsidiary of The Home Depot. Completing more than 6,000 residential, business, job site and commercial deliveries per day, we hav ...
-
Operations Manager
1 week ago
Jeremiah Program Boston, United States**ABOUT JEREMIAH PROGRAM** · Jeremiah Program (JP) is a nonprofit organization helping single mothers invest in themselves so they can thrive and take steps towards economic mobility by helping them access higher education, affordable childcare, housing, skills training, and care ...
-
Operations Manager
1 week ago
Auto Driveaway Leominster, United StatesLooking for the ability to make an impact as a key part of a dedicated, diverse, and growing company? If so, Auto Driveaway is seeking an energetic, safety-focused Operations Manager to execute dispatch operations for one of the largest professional driveaway companies in the Uni ...
-
Operations Manager
2 weeks ago
Tibbles Talent North Andover, United StatesJoin the team that is striving toward accessible renewable solar energy across the state of Massachusetts As the Operations Manager for ACE Solar, you will be essential to day to day management and success for all solar projects, both residential and commercial, and internal oper ...
-
Operations Manager
2 weeks ago
Chinese Culture Connection Malden, United States**Who We Are**: · Through diverse educational programs, cross-cultural dialogues, and special events, the Chinese Culture Connection (CCC) empowers Chinese immigrants and other Chinese-descended residents of Greater Boston to appreciate and retain their cultural heritage, develop ...
-
Operations Manager
3 weeks ago
WOMENS HEALTH SERVICES PC Brookline, United States**Women's Health Services** is seeking an **Operations Manager** to join our team. As a team member, you will be an important part of a well-established and growing independent abortion clinic. Responsibilities will include, but are not limited to: · - human resources coordinatio ...
-
Operations Manager
3 weeks ago
Manet Community Health Center Quincy, United States**General Definition and Scope of Job** · The Operations Manager will direct and supervise primary care group practice administrative functions from check-in to check-out (reception, scheduling, registration, insurance and payment processing to include eligibility and co-payment ...
-
Operations Manager
2 weeks ago
DO & CO Boston, United StatesWe have a hugely exciting opportunity for an Operations Manager to join our DO&CO Family in Boston, MA · **In case you don't know who, we are**: · We have a passion for hospitality culinary delights on every banquet floor and in the sky. With the three business segments of Airlin ...
-
Operations Manager
3 weeks ago
Hampton Inn Boston - Braintree Braintree, United States**Compensation**: · $50,000 - $55,000 yearly · **Responsibilities**: · - Oversee daily operations of the front office including check-ins, check-outs, and guest inquiries. · - Implement and maintain high standards of guest service to ensure customer satisfaction. · - Train and su ...
Ecommerce Operations Manager - Maynard, United States - JACOBS DOUWE EGBERTS
Description
Job DescriptionJob Description Company Description
JDE Peet's is the world's leading pure-play coffee and tea company, with local roots dating back to 1753, and is headquartered in the Netherlands.
We unleash the possibilities of coffee and tea in more than 100 countries with a portfolio of over 50 brands, including L'OR, Peet's, Jacobs, Senseo, Tassimo, Douwe Egberts, OldTown, Super, Pickwick and Moccona.
We are people united by the power and possibility of tea and coffee.At JDE Peet's, we thrive on the freedom to pursue opportunities, provoking new ideas to make an impact at scale.
Our ambition is simple – JDE Peet's:
unleashing the possibilities of coffee and tea.
We bring action to our intentions, following through on what was agreed, always pushing things forward. We offer our people a range of learning and development programmes to support their personal growth. We've worked hard to build an open, collaborative environment where you can approach anyone and be heard.
At JDE Peet's, we believe it's amazing what can happen over a cup of coffee or tea.
We also believe that a diverse and inclusive culture enables us to serve every coffee and tea lover in the best possible way.
No matter who you are, where you come from, how you live your life, or how you enjoy your coffee or tea, you can fulfil your ambitions and contribute to our success.
When you grow, we grow, and coffee & tea grows.Job Description
The Ecommerce Operations Manager will join the established Ecommerce team at JDE USA.
This position will support the continuous operation and scalability of our DTC websites to ensure a seamless end-to-end experience for our customers.
This position manages and optimizes our ecommerce platforms and integrations to ensure long term growth and profitability.The Ecommerce Operations Manager will report to Director of Ecommerce Merchandising & Operations and collaborate with Ecommerce, Marketing, Finance, Fulfillment Operations, and Customer Experience teams as well as external partners.
Key Responsibilities:
Qualifications
Working in the world's largest pure-play coffee and tea
company means big ambitions, and big ambition means big responsibility. Working at JDE Peet's is hands-on, giving you an opportunity to leave your mark.
We are a fast-paced company on a mission. Our focus demands high-energy people who think fast and act quickly.
If you have the courage and confidence to venture into new cultures & territories, and you're brimming with an entrepreneurial spirit and a drive to succeed, you'll fit right in at JDE Peet's.
The Ecommerce Operations Manager position is perfect for an individual interested in working within a quickly growing and dynamic environment.
The role requires agility and adaptability as we explore and adopt exciting new technologies in the ecommerce and retail space to create a best-in-class online experience.
You will be working with a group of skilled, subject-matter experts all highly motivated and focused on team success.For this role as an Ecommerce Operations Manager, we're looking for someone who has the following skills and experience:
JDE Peet's is the world's leading pure-play coffee and tea
company, with local roots dating back to 1753, and is headquartered in the Netherlands.
We unleash the possibilities of coffee and tea in more than 100 countries with a portfolio of over 50 brands, including L'OR, Peet's, Jacobs, Senseo, Tassimo, Douwe Egberts, OldTown, Super, Pickwick and Moccona.
We are people united by the power and possibility of tea and coffee.At JDE Peet's, we thrive on the freedom to pursue opportunities, provoking new ideas to make an impact at scale.
Our ambition is simple – JDE Peet's:
unleashing the possibilities of coffee and tea.
We bring action to our intentions, following through on what was agreed, always pushing things forward. We offer our people a range of learning and development programs to support their personal growth. We've worked hard to build an open, collaborative environment where you can approach anyone and be heard.
At JDE Peet's, we believe it's amazing what can happen over a cup of coffee or tea.
We also believe that a diverse and inclusive culture enables us to serve every coffee and tea lover in the best possible way.
No matter who you are, where you come from, how you live your life, or how you enjoy your coffee or tea, you can fulfil your ambitions and contribute to our success.
When you grow, we grow, and coffee & tea grows.#J-18808-Ljbffr
