- Support the Solutions Delivery team with technical onboarding and act as the product specialist and expert on what integrating with our platform entails
- Lead Retail partner feasibility/scoping sessions and technical evaluations based on deep knowledge of Swiftly's platform through discovery and solution launch
- Regularly engage with our Product and Engineering teams to synchronize project timelines with internal and external TPMs
- Regularly travel on site to lead technical discovery post signature to accelerate onboarding and establish clear development requirements for solution delivery
- Liaise between Solutions Delivery, Product and Program Management teams to communicate business requirements from retailers and product dependencies from the Swiftly Platform
- Provide feedback and identify opportunities and trends to further improve the Swiftly's Platform
- Champion the Retail (technical) relationship from signature to deployment, including at the executive sponsor level, and internally with our Program Management and Engineering teams
- Design enterprise-grade solutions and integrations between the Swiftly platform and external retailer and 3rd party systems
- Write technical answers to questions and manage collection of information for RFIs and RFPs
- Help build best-in-class Sales Enablement practices, with a focus on scalability. As an early member of our team, you'll play a key role in shaping the Solutions Engineering processes that will power our hypergrowth trajectory
- Become an expert in leading detailed demonstrations across Swiftly full product suite, working closely with our Product teams to drive constant improvements to our demo capabilities
- Other related duties as assigned
- 8+ years experience as a Solutions Engineer, Solutions Consultant or Technical Sales engineer
- Retail client experience, including Pre-Sales and Delivery
- Experience interfacing with clients daily at all levels of an Enterprise org: IT/Engineering, Operations, Marketing, Product, Customer Experience, CXO/Exec level
- Strong communication and presentation skills; including PowerPoint, Visio, Figma, or equivalent to communicate integrations and solutions
- Experience working with Retail clients to evangelize, architect and deliver enterprise grade solutions comprising of mobile applications, SDK's, API, Data Warehouse, and ETL processes
- Product experience: act as a funnel for and definition of solution product requirements for the Swiftly Product team
- Independent, a self-starter with the ability to work successfully in a high-energy startup
- B.S. degree in Engineering or Computer Science or equivalent
- Consulting / Professional Services background
- Extensive experience with North American Retailers
- Project Delivery experience
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Principal Solutions Engineer - Seattle, United States - Swiftly
Description
Swiftly is a leading provider of technology and solutions for retailers worldwide. Our best-in-class platform delivers innovative, turn-key solutions that empower retailers to grow sales and build loyalty, while enabling brands to reach more shoppers through retail media networks.
Swiftly is the first vendor in the industry to connect the digital and in-store shopping experience with a robust ad platform, while deepening insights using 1st party data and analytics. We offer the only system to seamlessly connect with retail customers across the entire shopping journey. With our recent Series C funding round totaling $100M we are expanding our team with exciting times ahead.
Headquartered in Seattle, Washington, Swiftly is building better retail through technology.
Position Summary:
Swiftly's Solutions Delivery team is looking for a rockstar Solutions Engineer to join us and help us grow our ever-growing list of Retail partners. The Solutions Engineer will comfortably bridge mobile, retail, and SaaS technology integrations, have extensive experience working with Retailers of all sizes, and relishes the opportunity to work for one of the hottest retail tech and media startups today. This role requires a motivated self-starter with a strong technical acumen.
Responsibilities Include:
Required Qualifications:
Preferred Qualifications:
#LI-Remote
Working For Swiftly
We are working on a set of problems that require the best in the industry to get right. Our employees are the pillars of the future of the company and they are treated and compensated as such. We're a growing team of experienced industry professionals building an organization that can solve tough problems and values a collaborative environment.
Every Swiftly employee:
-Has demonstrated the ability to work collaboratively in an ambiguous, fast-paced environment
-Takes ownership of their domain from the ground up, from inception through deployment to customers
-Leaves their ego at the door and ensures the best idea leaves the room
-Is always experimenting with new technologies and learning new skillsets
If you've ever wanted to work on a project that blends a gorgeous consumer experience, sophisticated logistics, and scale that rivals the largest technology players, Swiftly is the place for you.
Equal Opportunity Employer
Swiftly is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
Swiftly will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. Reasonable accommodations are available for qualified individuals with disabilities throughout the subsequent application process.