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Solutions Engineer - Seattle, United States - Quindar
Description
What You'll Be DoingArchitecting Solutions:
Design and architect integrations for both new and existing customers, ensuring that our product is tailored to meet their technical and business needs.
Project Management:
Manage and oversee the implementation of customized solutions to ensure timely delivery and customer satisfaction.
Customer Collaboration:
Provide technical guidance and support to customers during the implementation process and assist in developing and maintaining technical documentation and training materials for customers.
Team Coordination:
Align customer timelines and requirements with internal engineering teams to ensure smooth project progression and resource availability.
Feedback and Optimization:
Act as a liaison between the customer and software development teams to address technical issues and enhance the product based on customer feedback.
Integration Technologies:
Proficient in integration platforms and APIs, with a strong understanding of RESTful services and middleware.
Programming Languages:
Knowledge of Python is highly advantageous.
Systems Engineering:
Familiarity with both cloud and on-premises infrastructure.
Tools and Platforms:
Experience with project management software (e.g., Jira, Asana).
Soft Skills
Communication:
Excellent verbal and written communication skills, able to explain complex technical details clearly and concisely to a non-technical audience.
Problem Solving:
Strong analytical and problem-solving skills, with a capability to handle high-pressure situations.
Leadership:
Demonstrated leadership skills in managing cross-functional teams and projects.
Customer Focus:
Strong customer service orientation, with a proven track record of exceeding customer expectations.
Adaptability:
Ability to adapt to rapidly changing environments and to balance multiple projects simultaneously.
Background Qualifications
Education:
Bachelor's degree in Computer Science, Engineering, or a related field.
Experience:
Minimum of 3-5 years of experience in a solutions engineering, software engineering, technical program management, or similar role, with proven experience customer-facing activities.
Industry Knowledge:
Experience in the aerospace, SaaS, or related industries is highly desirable. Understanding of compliance requirements for commercial and U.S. government projects is a plus.
Certifications:
Certifications in project management (e.g., PMP, PRINCE2) or relevant technical certifications are advantageous.
Why you'll love working at Quindar
We are a remote-first workplace and value results over where you work from. If you want to work at a WeWork we will make that happen If not, we provide work from home benefits so you always have a nice place to work, speedy internet, and of course coffee/tea
We take work life balance very seriously. We require employees to take 15 days off but provide unlimited PTO and follow most US federal government holidays.
Mental health is just as important as physical so we provide quarterly health & wellness benefits.
Comprehensive health insurance for you and your family with 100% coverage for employees.
We encourage employees to save for retirement and provide 4% 401(k) matching.
Each quarter we have a 4-day company offsite. Previous locations include San Francisco, Nashville, Denver, Santa Fe, New Orleans, and San Diego.
Our culture and company is evolving. You will be key in creating the next major or minor version
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