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    Receptionist - Cincinnati, United States - Hamilton Parker

    Hamilton Parker
    Hamilton Parker Cincinnati, United States

    3 weeks ago

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    Description

    JOB DESCRIPTION

    Greet all guests of Hamilton Parker Company in a professional manner, whether on the phone or in person. The Receptionist must reflect and represent Hamilton Parkers core values, H.E.A.R.T. (History, Enthusiastic, Adaptive, Reputable, Team-oriented).

    SCHEDULE

    Monday-Friday, 5-6 hours per day

    JOB RESPONSIBILITIES

    • Provide excellent customer service to customers in person and on the phone.
    • Treat the showroom as your home, you are the host and customers are your guests, make them feel comfortable and welcome.
    • Answer all incoming calls within three rings. Answer questions, transfer calls to correct extension.
    • Greet all showroom guests, direct all guests to appropriate section of the showroom.
    • Schedule appointments for guests with appropriate staff as necessary.
    • Clear all general voice mail from system and direct to appropriate staff.
    • Light cashier duties as needed.
    • Additional duties as assigned by management.

    SKILLS & ABILITIES

    • Microsoft Word, Excel and Outlook.
    • Typing and general office equipment.
    • Strong communication skills with attention to detail.
    • Ability to multi-task.
    • Ability to work effectively with all levels of personnel.
    • Ability to prioritize workload and effectively work with little supervision.

    EDUCATION & TRAINING

    • High school diploma or equivalent
    • Customer service background a plus.
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