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    Receptionist - Cincinnati, United States - Capital Senior Living

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    Description

    Joining us at the Wellington at North Bend Crossing Community truly means becoming a member of our family. We believe caring for seniors is a uniquely rewarding experience and there is no better place to realize that experience than with us. We are looking for a Concierge to join our team

    Concierge responsibilities include:

    • Receive visitors and vendors to the community in a friendly and polite manner.
    • Answer telephones, transfer calls, take messages for the department heads.
    • Respond to Resident emergency calls and notify nurse or manager on duty as requested.
    • Respond to fire alarms/drills through fire board. Call 911 when board sounds with location of alarm.
    • Assist Residents, department heads, and co-workers with requests and questions.
    • Ensure that Residents and Guests are signing in and out of building.
    • Provide valet support for Residents as needed.
    • Assist with Activities as requested by Enrichment Director, ex.-helping with calendars, signing up residents for outings.
    • Sort and distribute in-coming and out-going business mail; distribute in-house Resident notices, newspapers, and mail.
    • Prepare weekly and daily menus received from kitchen.
    • Communicate guest meals and resident meals to the kitchen in a prompt manner.
    • Initiate maintenance and housekeeping work orders for Residents.
    • Assist in Marketing duties including, but not limited to, taking a lead over the phone, touring potential Residents, collating Marketing materials.
    • Schedule transportation for both Independent and Assisted Living Residents with the van for the Enrichment Department.
    The ideal candidate will:
    • Have experience in senior living
    • Enjoy providing exceptional customer service and care to our senior residents
    • Appreciate the value of being a dependable & responsible member of greater team
    • Be open minded; willing to listen to and share new ideas
    Perks of joining our team:
    • Medical, dental, vision, and life/disability insurances*
    • 401k retirement savings plan*
    • Paid time off*
    • *Benefit eligibility is dependent on employment status.
    We are located at:

    5156 North Bend Crossing

    Cincinnati, OH

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