- Receive visitors and vendors to the community in a friendly and polite manner.
- Answer telephones, transfer calls, take messages for the department heads.
- Respond to Resident emergency calls and notify nurse or manager on duty as requested.
- Respond to fire alarms/drills through fire board. Call 911 when board sounds with location of alarm.
- Assist Residents, department heads, and co-workers with requests and questions.
- Ensure that Residents and Guests are signing in and out of building.
- Provide valet support for Residents as needed.
- Assist with Activities as requested by Enrichment Director, ex.-helping with calendars, signing up residents for outings.
- Sort and distribute in-coming and out-going business mail; distribute in-house Resident notices, newspapers, and mail.
- Prepare weekly and daily menus received from kitchen.
- Communicate guest meals and resident meals to the kitchen in a prompt manner.
- Initiate maintenance and housekeeping work orders for Residents.
- Assist in Marketing duties including, but not limited to, taking a lead over the phone, touring potential Residents, collating Marketing materials.
- Schedule transportation for both Independent and Assisted Living Residents with the van for the Enrichment Department.
- Have experience in senior living
- Enjoy providing exceptional customer service and care to our senior residents
- Appreciate the value of being a dependable & responsible member of greater team
- Be open minded; willing to listen to and share new ideas
- Medical, dental, vision, and life/disability insurances*
- 401k retirement savings plan*
- Paid time off*
- *Benefit eligibility is dependent on employment status.
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Receptionist - Cincinnati, United States - Capital Senior Living
Description
Joining us at the Wellington at North Bend Crossing Community truly means becoming a member of our family. We believe caring for seniors is a uniquely rewarding experience and there is no better place to realize that experience than with us. We are looking for a Concierge to join our team
Concierge responsibilities include:
5156 North Bend Crossing
Cincinnati, OH