Business Analyst - Chicago, United States - #twiceasnice Recruiting

#twiceasnice Recruiting Chicago, United States

1 week ago

Description

Business Analyst (CRM, Banking exp. req.)

Location:
REMOTE (HQ in Chicago, IL)

Residence Required:
IL, IN, TX, or CA

Salary:
$80,000 - $100,000 (negotiable with strong banking background) + Bonus Plan

Benefits:
Medical, Dental, Vision, PTO, Holidays, 401k

Job Type:
Full-Time

Typical Hours: 8 AM - 5 PM, Mon-Fri

Start Date:
ASAP

Sponsorship is not available

Business Analyst (CRM, Banking exp. req.) Description

Our client is looking for a CRM Business Analyst to join their team in the United States.

You will be responsible for writing comprehensive user stories, conducting client meetings to obtain the true scope of work, writing scripts, conducting tests, and training users.

To be successful in this role, you must have a background in banking or credit union, be a strong team player who is self-motivated, and have the ability to communicate the importance of clean and consistent data to operational users.

This is an exceptional opportunity to join a rapidly growing company with a collaborative and supportive team environment. Our client is open to a competitive compensation range based on your expertise in banking/credit unions.

Business Analyst (CRM, Banking exp. req.) Responsibilities

Evaluate systems to identify areas for improvement
Continuously review processes and develop strategies for optimization
Act as subject matter expert for each client project
Train users on completed CRM systems
Write and perform tests on scripts
Work cross-functionally with developers and project managers to ensure client satisfaction
Explain technical and functional concepts to non-technical users to aid decision-making
Create documentation for systems, business requirements, user manuals, and training materials
Configure, personalize, troubleshoot, and provide support for the CRM application
Manage projects, develop project plans, and monitor their progress
Ensure timely completion of project deliverables

Business Analyst (CRM, Banking exp. req.) Qualifications

Bachelor's Degree required
5+ years of CRM business analyst experience required
Banking experience required
CRM system administration required
Willingness to learn Creatio required

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