- Act as a resource partner, supporting the senior regional managers in day-to-day operations.
- Build relationships with different venue partners including venue Experience Managers, General Managers and Operations Managers.
- Provide regular progress reports to senior regional managers including hassles and best practices.
- Partner with senior regional managers on best practices, new programs and creative solutions, sharing wins and challenges.
- Travel to venues to support EM and venue management. As well as assisting with on-site experience and execution.
- Coordinate and manage back-end Fan Services websites.
- Build out communication tools and resources that support thenational EM team.
- Track and analyze data sources to help create solutions to guest feedback and concerns.
- Organize and implement administrative systems, such as Microsoft OneDrive folders, and procedures performing necessary support duties.
- Bachelor's degree or equivalent work experience; preferably in Hospitality, Facilities or Management.
- Minimum of 2 years in music venue or like industries.
- Comfortable working both within a team and on your own.
- Requires excellent verbal and written communication skills, meeting facilitation skills and the ability to engage others.
- Demonstrated experience finding creative, yet viable solutions.
- Must be able to travel 10-15% of the time.
- Proficient computer skills required including the ability to use Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and CANVA.
- HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
- YOURSELF: Paid time off policy including holidays, sick time and day off for your birthday, free concert tickets
- WEALTH: 401(k) program with company match, Stock Program Reimbursement
- FAMILY: New parent programs & support including caregiver leave and baby bonus, infertility support
- CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
- OTHERS: Volunteer time off, crowdfunding network
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LN Concerts, National Fan Services Coordinator - Florida, United States - Live Nation Worldwide, Inc.
Description
THE JOB
The National Fan Services Coordinator will help the overall coordination and implementation of service-basedbusiness initiatives, focused on the venue hourly employees and fans.This role will report into and support Sr. Regional Fan Services Manager(s), their venue Experience Managers (EM) and management teams.
WHAT THIS ROLE WILL DO
RESOURCE PARTNER
CREATIVE LOGISTICS
WHAT THIS PERSON WILL BRING
BENEFITS & PERKS - Our motto is 'Taking Care of Our Own' through 6 pillars of benefits: