- Greet, register, and assign rooms to guests.
- Answer telephone.
- Post charges (i.e. room, food, telephone), compute bill, collect payment, and make change for guests.
- Make and confirm reservations.
- Monitor room availability.
- Block rooms.
- Program wake-up calls.
- Handle guest mail and messages.
- Perform check-out services.
- Open and close shifts making cash drops as necessary.
- Maintain market stock and coffee area as needed.
- Assist in ensuring proper cash and key control procedures are followed.
- Assist in maintaining proper shift coverage including covering meal breaks and call offs.
- Schedule shuttle runs and provide safe transportation to all guests as needed (hotels with shuttle only).
- Provide guests with information pertaining to available services and hours of the hotel, i.e. restaurant, pool, lounge.
- Provide guests with directions and information regarding the local area.
- Assist in ensuring effective departmental communication through logs, daily stand up meetings and monthly department meetings.
- Assist in the training of all Front Office staff, i.e. position training, brand training, food safety training (if applicable)
- Assist in ensuring food quality, sanitation and proper food handling standards are being met (if applicable).
- Perform various administrative tasks supporting management, i.e. room forecasting, processing of guest billing issues, recordkeeping of service trends, cash drawer/deposit reconciliation, accurate inventory of supplies, processing department payroll and handling any accounting and purchasing functions
- Maintain up to date records and files.
- Provide information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service.
- Ensure the cleanliness of the Front office, lobby and surrounding areas.
- Assist in checking all fixtures, equipment and conditions (lights, music, heating/cooling, furniture, wallpaper, etc.) for proper operations, settings and maintenance. Report deficiencies.
- 6 months to 1 year related experience; One year college or technical school; or equivalent combination of education and experience.
- Solid organizational, time-management and prioritization skills
- Exceptional customer service skills
- Maintain a valid Driver's License from the state which you reside with no major violations
- Comprehensive benefit packages for full-time positions
- Hotel room discounts at our locations around the globe
- Discounts on food and beverages
- Professional development and advancement opportunities
-
Front Desk Supervisor
1 week ago
TPI Hospitality Rochester, United StatesTPI Hospitality is seeking an experienced Front Desk Supervisor to help lead a team of passionate associates. The Front Desk Supervisor will work closely with the Assistant General Manager to deliver a memorable experience for the hotels guests and associates. The ideal candidate ...
-
Front Desk Supervisor
1 week ago
DoubleTree by Hilton Rochester Rochester, United StatesJoin our Team @ DoubleTree by Hilton Rochester where YOU are Appreciated · Would YOU like to work where you are Recognized for your Efforts and Hard Work? · Are given the option of FREE Lunches? Are given Hilton Employee Hotel Stay benefits? · Given the opportunity for Referra ...
-
Front Desk Supervisor
3 days ago
DoubleTree by Hilton Rochester Rochester, United StatesJoin our Team @ DoubleTree by Hilton Rochester where YOU are Appreciated · Would YOU like to work where you are Recognized for your Efforts and Hard Work? · Are given the option of FREE Lunches? Are given Hilton Employee Hotel Stay benefits? · Given the opportunity for Referr ...
-
Front Desk Supervisor
3 days ago
DOUBLETREE BY HILTON ROCHESTER Rochester, United StatesJob Description · Job DescriptionJoin our Team @ DoubleTree by Hilton Rochester where YOU are Appreciated · Would YOU like to work where you are Recognized for your Efforts and Hard Work? · Are given the option of FREE Lunches? Are given Hilton Employee Hotel Stay benefits? · Gi ...
-
Acute Registered Nurse
1 day ago
Fresenius Medical Care Rochester, United States Full timePOSITION FEATURES:This position will help support the following locations: MA locations include the North shore and Merrimack Valley. The NH locations are Dartmouth, Seacoast, and Manchester. · 15% Float differential will be given · 2021 America's 'Most Loved Workplaces' by News ...
-
Front Desk Supervisor
5 days ago
BBL Hospitality Rensselaer, United StatesFront Desk Supervisor · Job Details · Job Location · Holiday Inn East Greenbush - Rensselaer, NY · Position Type · Full Time · Salary Range · $ $19.00 Hourly · Job Category · Hospitality - Hotel · Description · $18/hr-$19/hr · COME AND JOIN OUR AMAZING TEAM · Most positions do re ...
-
Front Desk Supervisor
23 hours ago
Midas Hospitality Canandaigua, United StatesFront Desk Supervisor - Hotel Canandaigua: Canandaigua, NY Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by Mogul. Recruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and # Front Desk, Hotel, Supervisor ...
-
Front Desk Supervisor
1 day ago
Midas Hospitality Canandaigua, United StatesJob Description · Job DescriptionFront Desk Supervisor - Hotel Canandaigua: Canandaigua, NY · Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks an ...
-
Front Desk Receptionist
1 week ago
Coordinated Care Services, Inc. Rochester, United States**Organization:** Delphi Rise · **Posting Start:** · **Location:** Rochester · **Job Title:** Front Desk Receptionist · **Posting End:** · **A Brief Job Description:** · Duties and Responsibilities: · o Verify clients insurance; obtain client signatures electronically each ...
-
Environmental Service Worker
1 week ago
Episcopal SeniorLife Communities ROCHESTER, United StatesEnvironmental Service Worker · ROCHESTER, NY ) · Apply · Description · Episcopal SeniorLife Communities Mission: · We provide high quality services from skilled nursing and restorative care to housing, assisted living and community-based wellness programs. We are committed to m ...
-
Licensed Practical Nurse
1 week ago
Fresenius Medical Care North America Rochester, United StatesPOSITION FEATURES: · Located at Clinton Crossing in Rochester, NY · Dialysis Experience Not Required, Will Train · 12 Week Paid Training · Tuition Reimbursement · Description · Provide your personal attention and kindness, professional insight, and a generosity of spirit. Offer e ...
-
Wellness Staff Assistant
5 days ago
Rochester Institute of Technology Rochester, United StatesPosition Title · Wellness Staff Assistant · Requisition Number · 8519BR · College/Division · Student Affairs · Required Application Documents · Cover Letter, Curriculum Vitae or Resume · Employment Category · Fulltime · Additional Details · The hiring process for this position ma ...
-
RN SERVICE SUPERVISOR
2 weeks ago
WeCare Staffing Solutions Rochester, United StatesRN SERVICE SUPERVISOR - TRAVEL ONLY · Shift: 36 hours with Monday through Friday E/N and D/N weekends and holidays · Shift Length: 8-12 Hours · Pay Range: $76.56 / hour · Contract: 13 weeks · Location: Rochester, New York (Must be more then 50 miles away from facility) · Qu ...
-
RN SERVICE SUPERVISOR
6 days ago
WeCare Staffing Solutions Rochester, United StatesJob Description · Job DescriptionRN SERVICE SUPERVISOR - TRAVEL ONLYShift: 36 hours with Monday through Friday E/N and D/N weekends and holidaysShift Length: 8-12 HoursPay Range: $76.56 / hourContract: 13 weeksLocation: Rochester, New York (Must be more then 50 miles away from fa ...
-
Driver
1 week ago
Episcopal SeniorLife Communities Rochester, United StatesDriver · EAST HENRIETTA, NY ) · Apply · Description · Episcopal SeniorLife Communities Mission: · We provide high quality services from skilled nursing and restorative care to housing, assisted living and community-based wellness programs. We are committed to meeting each individ ...
-
Maintenance Supervisor
1 week ago
Carestream Rochester, United StatesCarestream Health Inc. · Innovation that sparks imagination. Continue on to your next challenge with us. · Carestream is a worldwide provider of medical imaging systems and solutions; x-ray imaging systems for non-destructive testing; manufacturing of film and precision contract ...
-
outpatient registered nurse
3 days ago
Fresenius Medical Care North America Rochester, NY , USA, United States**POSITION FEATURES:** · * Clinic Location: Clinton Crossing · * Full Time Position · * Diaylsis Experience Not Required, Will Train · * 12 Week Paid Training Progr · **PURPOSE AND SCOPE:** · The professional registered nurse Outpatient RN CAP 1 is an entry level designation int ...
-
Ambulatory Tech 2
1 week ago
University of Rochester Rochester, United StatesOpening · Full Time 40 hours Range URCA 204 SON Ctr Nursg Entrepreneurship · Schedule · 7 AM-4 PM; PLEASE NOTE POSITION IS A 10 MONTH POSITION BASED ON THE RCSD SCHOOL YEAR (SEP - JUN) · Responsibilities · LOCATION: · SON School Based Health Centers on the East Campus and Frederi ...
-
Ambulatory Tech 2
1 week ago
University of Rochester Rochester, United StatesResponsibilities · **LOCATION:** · This is an on-site position. SON School Based Health Center on the East Campus. · **SUPERVISORY RESPONSIBLITIES:** · None · **REPORTS TO:** · Manger/Director for School Based Health Centers · **SUMMARY:** · The general function of the SBHC Suppo ...
-
Ambulatory Tech 2
1 week ago
University of Rochester Rochester, United StatesResponsibilities · **LOCATION:** · SON School Based Health Centers on the East Campus and Frederick Douglass Campus Essential to on-site majority of the time · **SUPERVISORY RESPONSIBLITIES:** · None · **REPORTS TO:** · Manger/Director for School Based Health Centers · **SUMMARY: ...
Hotel Front Desk Supervisor - Rochester, United States - DelMonte Hotel Group
Description
Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team We are currently seeking experienced and driven candidates just like you to serve as a
Front Desk Supervisor.
You will play a key role to ensure a great guest and colleague experience.
We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement.
Become part of our family and see why so many of our associates have made DelMonte Hotel Group their career home.
Contact us today - we're waiting to hear from youJob Responsibilities
As a
Front Desk Supervisor, you will assist in the supervision of associates in the Front Office Department and carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include assisting with hiring and training associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.
Your specific duties in this role will include:Job Requirements
We are looking for a self-motivated
Front Desk Supervisor with a strong work ethic and a drive to exceed expectations.
Specific qualifications for the role include:
Benefits
As a
Front Desk Supervisor with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day.
It's the kind of company where many of our associates come for a job, but stay for a career-the kind of place where your strengths will be appreciated, and where each of us can truly be ourselves.
Your hard work and professional dedication will be rewarded with excellent compensation packages, which may vary somewhat depending on location.
Compensation:
$ $15.25 per hour