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    Wellness Staff Assistant - Rochester, United States - Rochester Institute of Technology

    Rochester Institute of Technology
    Rochester Institute of Technology Rochester, United States

    10 hours ago

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    Description
    Position Title

    Wellness Staff Assistant

    Requisition Number

    8519BR

    College/Division

    Student Affairs

    Required Application Documents

    Cover Letter, Curriculum Vitae or Resume

    Employment Category

    Fulltime

    Additional Details

    The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. RIT does not discriminate. RIT promotes and values diversity, pluralism and inclusion in the work place.

    RIT provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability in its hiring, admissions, educational programs and activities.

    RIT provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law.

    If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at or email your request to Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

    Required Minimum Education Level

    HS, GED

    How To Apply


    In order to be considered for this position, you must apply for it at: Click the link for search openings and in the keyword search field, enter the title of the position or the BR number.

    Required Qualifications


    Education/Experience:

    • HS/GED
    • 2 years of related reception, administrative or customer service experience, preferably in a medical setting.

    Skills:

    • Strong customer service skills with ability to establish professional and welcoming reception of in person, phone and email/electronic contacts.
    • Ability to establish, build and maintain effective working relationships based on respect, empathy and honesty with diverse groups and individuals.
    • Effective interpersonal, written, and electronic communications skills, including the ability to convey complex information in accessible terms to diverse or multicultural audiences.
    • Computer competence using Microsoft Office (Microsoft Word, Outlook, Excel, and Windows) and enterprise systems appropriate for the front desk position. Experience using electronic health record software with emphasis on multi-provider scheduling.
    • Medical terminology-basic skill level.
    • Ability to manage and maintain confidential and private information; uses confidential, sensitive and/or private records and information, protects information appropriately.
    • Must be able to work one evening per week during the academic year.
    • Knowledge of Deaf and other cultures or willingness to learn.
    Preferred Qualifications


    • Knowledge of NYS Immunization law.
    • ASL or willingness to learn.
    • AA degree in medical secretarial science or secretarial science strongly preferred
    Department/College Description


    The Wellness area within the Division of Student Affairs shares a passion for enriching the quality of life for all students.

    Every area within Wellness aims to enhance student success and collegiate life by providing innovative, inclusive and responsible programs, services, and education.

    RIT Student Health Center (SHC) is a fully accredited (AAAHC) ambulatory care facility.

    The Student Health Center is committed to fulfilling its mission in a respectful, trusting and caring manner while maintaining sensitivity to the backgrounds, experiences and health practices which exist among the student population served.

    Job Summary


    Reporting to and under general guidance from the Student Health Center Administrative Supervisor, the Wellness Staff Assistant establishes a welcoming atmosphere for all student and visitor interactions.

    This position will support and rotate between the Student Health Center and Counseling and Psychological Services.

    This position requires the ability and knowledge to provide support services including scheduling of student appointments using an electronic health record; verifying compliance with New York State and RIT Immunization requirements; assisting with maintenance of electronic medical record files; assisting students who may present with a difficult immediate need; maintaining strict confidentiality in all encounters.

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