Front Desk Receptionist - Rochester, United States - Coordinated Care Services, Inc.

Coordinated Care Services, Inc. Rochester, United States

1 week ago

Description

**Organization:** Delphi Rise

**Posting Start:**

**Location:** Rochester

**Job Title:** Front Desk Receptionist

**Posting End:**

**A Brief Job Description:**

Duties and Responsibilities:

o Verify clients insurance; obtain client signatures electronically each visit upon their arrival, verify no changes in insurance, address, phone number, etc. since their last visit; document changes that have occurred in ECR.

o Answer phones/greet walk-ins; explain process for becoming a client; make client appointments in accordance with proper procedure.

o Work with Delphis medical biller to resolve billing issues as they arise.

o Other duties as assigned by your supervisor.

Assist Front Desk Supervisor with:

o Printing daily patient reports to determine amounts owed and arranging timely collection of those funds.

o Formulating appropriate patient payment arrangements.

o Mailing delinquency letters, follow-up termination letters and monthly patient statements.

o Ensuring new clients have active insurance or a payment schedule signed and documented with appropriate income verification documents *prior* to scheduling their initial evaluation/meeting.

o Printing weekly Scheduled Appointment Reports for the Outpatient and Open Access programs to verify insurances are active and to ensure any patient lacking insurance is timely set up to meet with an Insurance Navigator. In the interim you will schedule an appointment prior to any future visits to collect income verification documents, determine the appropriate private pay amounts to be charged for each service based on Delphis prevailing sliding scale and enter that information into the Electronic Client Records (ECR) system.

Qualifications:

o 2- year degree in office technology, business or similar field and five years of administrative office experience preferably in a behavioral health or medical practice.

o Excellent organizational skills; detail-oriented; ability to multi-task and work under pressure.

o Certified Medical Biller preferred.

o Proficient in use of Microsoft Office Suite.

Delphi Rise is an Equal Opportunity Employer

**Contact Information:**

Please send resumes to

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