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Anaheim

    Guest Experience Specialist - Anaheim, United States - Marriott

    Marriott
    Marriott Anaheim, United States

    4 weeks ago

    Default job background
    Description

    Additional Information Pay:
    $25.00/hour,

    Overnight Premium:
    $1.00/hour, Full Time, Evening shifts, Overnight shiftsJob Number Job Category Rooms & Guest Services OperationsLocation Fairfield Anaheim Resort, 1460 South Harbor Boulevard, Anaheim, California, United StatesSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a guest first mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience.

    No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.

    Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping).

    Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists to get it right for our guests and our business each and every time.


    PREFERRED QUALIFICATIONSEducation:
    High school diploma or G

    ED equivalentRelated Work Experience:
    No related work experience

    Supervisory Experience:
    No supervisory experience

    License or Certification:

    NoneThe pay range for this position is $25.00 to $25.00 and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits.

    Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.

    We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
    Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value.

    As a member of our team, youll deliver on the Fairfield Guarantee our commitment that every guest leaves the hotel satisfied.

    At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard.

    In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International.

    Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    #J-18808-Ljbffr
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