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Washington, D.C.

    Business Technical Analyst - Washington, DC, United States - RICEFW Technologies

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    Sales
    Description
    JOB IS REMOTEMUST BE EST AND WILLING TO TRAVEL FOR QUARTERLY MEETINGSNEED A TECHNICAL BSASTRONG API EXPTROUBLE SHOOTING Review and troubleshoot incidents related to PIDS on a daily basis
    • Manage incident reporting in ServiceNow tool
    • Track Train information through ARROW (Mainframe) and API queries
    • Engage different vendors based on the issue reported by the stations
    • Follow up with stations regarding PIDS issues
    • Track and follow up with vendors and Amtrak teams until completion/closure of the incidents
    • Participate in PIDS 2.
    0 Project initiation meetings
    • Help team in gathering requirements for the PIDS 2.
    0 project- Work with internal AMTRAK teams through service/technical requestsABackground Check :YesEmployment type:C2CExperience:N/A

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