Jobs
>
Atlanta

    Call Center Representative - Atlanta, United States - Ultimate Staffing

    Ultimate Staffing
    Ultimate Staffing Atlanta, United States

    1 week ago

    Default job background
    Administrative
    Description

    Our team is looking to hire Customer Service representative in East Point This is a 3 month contract.

    Duties

    • Answers incoming requests in a friendly manner, responds to broad questions and takes complaints from the general public; inputs and/or logs information received into the call center's communications and computer equipment; directs requests to the appropriate department for further action.
    • Performs follow-up on a variety of requests for information or public complaints; provides information of City operations; refers inquiries to other sources as required; assists users with password resets.
    • Operates credit card machine, registers/cash-drawers, computer and telecommunication equipment; performs related routine clerical work; refers technical operation problems to appropriate personnel.
    • Provides proactive support for internal and external customers.
    • Assists with other Customer Care duties, such as special projects, training responsibilities or other similar tasks as assigned.
    • Recommends and supports the City's policies and procedures.
    • Refers to department operating procedures, administrative policies and procedures, regulations and standards, reference manuals and sources in performing assigned job duties; attends meetings, seminars and training sessions to remain knowledgeable of departmental operations and to promote improved job performance.
    • Uses prescribed telephone etiquette as well as in person and follows customer service procedures; must be courteous to citizens and employees.
    • Supports the core values of the Customer Care Department to include honesty and integrity; respect and compassion for all persons; first and foremost priority of serving customers, responsiveness and accountability to those served, and pursuing excellence in all endeavors undertaken; exhibits behavior that shows courtesy, decency, and respect to all persons; displays a caring, helpful, and friendly attitude; takes pride in doing a good job; maintains a positive and cooperative attitude; is sensitive to creating and maintaining positive public perceptions; is eager and willing to serve; continually seeks to improve performance; looks for better ways to serve the public; welcomes accountability, and fosters a positive team spirit.
    • Obtains and verifies information and inputs call or in person information into computer for service requests/work orders; reviews, modifies, or corrects call information; documents all contact with customers on customer accounts.
    Minimum Qualifications

    Associate's degree preferred with a minimum of 18 months experience or equivalent experience in a customer service, cash handling, ten key and call center operation or any equivalent combination of education, training and experience which provides the required knowledge, skills and abilities for this position

    All qualified applicants will receive consideration for employment without regard torace, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status.We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

  • Gutter Gard South

    Call Center Representative

    1 week ago

    Gutter Gard South Atlanta, United States

    Gutter Gard South & Home Renovation is Atlanta's number one growing Home Improvement Company. We are seeking Call Center Representatives in our Marietta office. · Customer service experience is a must, as you will be interacting with clients on the · phones discussing our product ...

  • Sales Bizlab

    Call Center Representative

    1 week ago

    Sales Bizlab Atlanta, United States

    We are seeking a dynamic and customer-focused Call Center Representative to join our team. As a Call Center Representative, you will be the first point of contact for our customers, providing exceptional customer service and resolving their inquiries or concerns. You will play a ...

  • Randstad North America, Inc.

    solutions center representative

    2 weeks ago

    Randstad North America, Inc. Atlanta, United States

    We are seeking a motivated Solutions Center Representative to join our customer service team. In this role, you will be the first point of contact for investment professionals, plan sponsors, and members, providing expert assistance and guidance on a Representative, Solutions, Re ...

  • Artisprint

    Call Center Representative

    1 week ago

    Artisprint Atlanta, United States

    · Job Title: Call Center Representative · Overview: · We are seeking a motivated and customer-focused Call Center Representative to join our dynamic team. As a Call Center Representative, you will be the first point of contact for our customers, providing exceptional service an ...

  • SENTA Partners

    Call Center Representative

    1 day ago

    SENTA Partners Atlanta, United States

    · The Call Center Representative is an active role which includes support in the areas of customer service and patient communications. This individual is primarily responsible for scheduling patients with clinic physicians. The Call Center Representative works under direct super ...

  • Sales Bizlab

    Call Center Representative

    5 days ago

    Sales Bizlab Atlanta, United States

    · We are seeking a dynamic and customer-focused Call Center Representative to join our team. As a Call Center Representative, you will be the first point of contact for our customers, providing exceptional customer service and resolving their inquiries or concerns. You will play ...

  • Corporate Temps

    Call Center Representative

    1 week ago

    Corporate Temps Atlanta, United States

    Job Description · Job DescriptionWe are seeking a Call Center Representative to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues. · Responsibilities: · Handle customer inquiries and complaints ...

  • Sales Bizlab

    Call Center Representative

    1 week ago

    Sales Bizlab Atlanta, United States

    Job Description · Job DescriptionDescriptionWe are seeking a dynamic and customer-focused Call Center Representative to join our team. As a Call Center Representative, you will be the first point of contact for our customers, providing exceptional customer service and resolving t ...

  • Artisprint

    Call Center Representative

    1 week ago

    Artisprint Atlanta, United States

    Job Description · Job DescriptionJob Title: Call Center Representative · Overview: · We are seeking a motivated and customer-focused Call Center Representative to join our dynamic team. As a Call Center Representative, you will be the first point of contact for our customers, pro ...

  • HD Supply Facilities Maintenance

    Call Center Representative

    2 days ago

    HD Supply Facilities Maintenance Atlanta, United States

    Job Description · Job Description**PER WEEK 3 DAYS IN OFFICE, 2 DAYS REMOTE OUT OF ATLANTA (NEAR CUMBERLAND MALL)** · USABlueBook is a division of HD Supply ), which is one of the largest industrial distributors in North America and part of The Home Depot. Join a thriving organiz ...

  • Qwalifize LLC

    Call Center Representative

    6 days ago

    Qwalifize LLC Atlanta, United States

    Job Description · Job DescriptionType: · Contract-To-Hire · Full Time or Part Time: · Full time/Part time · Pay Rate: · $17.00 per hr · Location: · Atlanta, Georgia 30377 · Language Requirements: · Write, read, and speak English fluently · Job Overview: · This role is primarily ...

  • In the Network LLC

    Bilingual Call Center Representative

    6 days ago

    In the Network LLC Atlanta, United States

    Job Description · Job DescriptionWanted: Bilingual Call Center Representative in AtlantaWe are looking for a self-motivated Bilingual Call Center Representative in Atlanta to answer incoming nationwide calls, provide referrals to doctors or attorneys, setup with initial case mana ...

  • BrandBoostr

    Bilingual Call Center Representative

    6 days ago

    BrandBoostr Atlanta, United States

    Job Description · Job DescriptionRemote call center is looking to hire an English/Spanish bilingual call center representative that will follow a script to assist callers with tax issues. · This is a remote position so you must have good quality internet. · You will be developing ...

  • City of Atlanta

    Call Center Representative I

    1 week ago

    City of Atlanta Atlanta, United States

    Posting: Open Until Filled · Salary: $35,381 (Additional 10% increase upon completion of training & remote work opportunity) · General Description and Classification Standards · A career in Public Service is one of the most fulfilling and rewarding paths a career-beginner can ...

  • Creative Corner Staffing, Inc.

    Remote Call Center Representative

    1 week ago

    Creative Corner Staffing, Inc. Atlanta, United States

    Job Description · Job DescriptionJob title: Inbound Customer Service Call Center (Multiple roles, Variety of Clients) · Location: Remote · Pay: $ $17.00 per hour negotiable · • Provide support for existing and prospective clients via inbound telephone calls. · • Responsibilities ...

  • Focus of Georgia, Inc.

    Call Center Customer Service Representative

    1 week ago

    Focus of Georgia, Inc. Atlanta, United States

    FOCUS OF GA IS HIRING CALL CENTER REPRESENTATIVES IN DOWNTOWN ATLANTA The customer will have onsite interviews on February 7-8 Training will begin by the end of February Pay: $16 per hour Schedule: Monday-Friday, 8 AM - 5 PM or 8: 30 AM - 5 PM 2 wee Customer Service Representativ ...

  • Focus of Georgia, Inc.

    Call Center Customer Service Representative

    1 week ago

    Focus of Georgia, Inc. Atlanta, United States

    FOCUS OF GA IS SEEKING TWO CALL CENTER CUSTOMER SERVICE REPRESENTATIVES FOR OUR CLIENT IN THE ATLANTA AREA CONTRACT ROLE: Estimated Duration 6-month assignment with the possibility for full time employment. Hourly Pay Rate: $20.00 an hour Work Sched Customer Service Representativ ...

  • N/A

    ATL311 Call Center Representative I

    1 week ago

    N/A Atlanta, United States

    JOB DESCRIPTION · Posting: Open Until Filled · Salary: $35,381 (Additional 10% increase upon completion of training & remote work opportunity) · General Description and Classification Standards · A career in Public Service is one of the most fulfilling and rewarding paths a caree ...

  • City of Atlanta

    ATL311 Call Center Representative I

    1 week ago

    City of Atlanta Atlanta, United States Full time

    Posting: Open Until Filled · Salary: $35,381 (Additional 10% increase upon completion of training & remote work opportunity) · General Description and Classification Standards · A career in Public Service is one of the most fulfilling and rewarding paths a career-beginner can tak ...

  • RemX

    21/hr Call Center Representative

    5 days ago

    RemX Atlanta, United States

    RemX Specialty Staffing is looking for Customer Service Representatives for our client in Alpharetta, GA. · Worksite Location: Alpharetta, GA (Full-time onsite) · Must have a completed Bachelor's Degree or higher. · Wage: $21.00/hr DOE · Job Duties · High Volume inbound/outbound ...