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    Call Center Representative - Atlanta, United States - Sales Bizlab

    Sales Bizlab
    Sales Bizlab Atlanta, United States

    1 week ago

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    Description

    Job Description

    Job DescriptionDescription

    We are seeking a dynamic and customer-focused Call Center Representative to join our team. As a Call Center Representative, you will be the first point of contact for our customers, providing exceptional customer service and resolving their inquiries or concerns. You will play a pivotal role in establishing and maintaining positive relationships with our clients through effective communication and problem-solving skills.

    Job: Full time

    Monday to Friday

    Weekends free

    Pay Range:

    $1150 - $1450 weekly

    THIS WILL BE AN ON-SITE JOB

    Location: Atlanta, GA

    Key Responsibilities:

    • Answering incoming calls and responding to customer inquiries in a professional, friendly, and efficient manner
    • Providing accurate and timely information to customers while maintaining a high level of customer satisfaction
    • Resolving customer complaints and issues in a calm, courteous, and professional manner
    • Identifying and escalating customer concerns or unresolved issues to appropriate departments
    • Assisting customers with product and service inquiries, order placements, and tracking shipments
    • Managing and updating customer accounts, including processing payments and updating customer information

    Qualifications:

    • High school diploma or equivalent
    • Previous experience in a customer service or call center role preferred
    • Excellent verbal and written communication skills
    • Ability to navigate computer systems and accurately enter data
    • Proficient multitasking and problem-solving abilities
    • Ability to remain calm and professional in high-pressure situations
    • Strong attention to detail and organizational skills

    Bonus Points:

    • Dental Insurance
    • Disability Insurance
    • Health Insurance
    • Flexible Spending Account

    Powered by JazzHR

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