-
Call Center Representative
2 weeks ago
dixieland rebath Birmingham, United StatesWe're seeking talented people to join the Re-Bath family. We've built a work environment that inspires its employees as much as its customers. Our offices foster a culture of acceptance and a reputation for excellence, hiring the best candidates to elevate our company and represe ...
-
Call Center Representative
1 week ago
Southlake Orthopaedics Hoover, United StatesSouthlake Orthopaedics has an opening for a full-time Call Center Representative at our Hoover location, which is a busy and very fast paced clinic. The position is Monday - Friday, 8am to 5pm. The ideal candidate should be courteous, professional, organized, engaging, and friend ...
-
Call Center Representative
3 weeks ago
PrideStaff Birmingham, United StatesPrideStaff [Call Center Representative] As a Call Center Representative at PrideStaff, you'll: Answer inbound calls from customers in a professional manner; Research information using multiple resources and route call to the appropriate resource; Provide customers with product an ...
-
Call Center Representative
2 weeks ago
Re-Bath, LLC Birmingham, United StatesWe're seeking talented people to join the Re-Bath family. We've built a work environment that inspires its employees as much as its customers. Our offices foster a culture of acceptance and a reputation for excellence, hiring the best candidates to elevate our company and represe ...
-
Call Center Representative
1 week ago
ITAC Solutions Birmingham, United StatesAre you a go-getter with a knack for customer satisfaction? Join our forward-thinking client's dynamic team as a Call Center Representative We have partnered with them to find a quick-thinking problem-solver who thrives in a fast-paced environment. If you're ready to tackle chall ...
-
Call Center Representative
2 weeks ago
America's First Federal Credit Union Birmingham, United StatesRole: To assist members and potential members with their telephone requests; explains services, responds to problems, and directs phone calls to the appropriate area. Essential Functions & Responsibilities Assists members and potential members with t Call Center, Representative, ...
-
Call Center Representative
2 weeks ago
ITAC Solutions Birmingham, United StatesITAC Solutions is seeking someone with a "go-getter" attitude to fill a Call Center Representative position with an innovative company in the Birmingham area. This person must be able to adapt quickly to changing situations and resolve customer issues with ease · What you'll be ...
-
Call Center Representative
2 weeks ago
Southlake Orthopaedics Birmingham, United StatesSouthlake Orthopaedics has an opening for a full-time Call Center Representative at our Hoover location, which is a busy and very fast paced clinic. The position is Monday - Friday, 8am to 5pm. The ideal candidate should be courteous, professional, organized, engaging, and friend ...
-
Call Center Representative
2 weeks ago
Diversified Gas & Oil Corporation Birmingham, United StatesOverview: · Diversified Gas & Oil Corporation (DGOC) is a wholly-owned subsidiary of Diversified Energy Company PLC, a US-based company listed on the New York Stock Exchange (NYSE) and London Stock Exchange (LSE) under the ticker symbol DEC. Diversified Gas & Oil Corporation (DG ...
-
Access Center Representative
2 weeks ago
UAB Health System Birmingham, United StatesPosition Description: · Schedule: Monday-Friday Day Shift · Location: Remote · Benefits include: 100% tuition assistance, wellness initiatives, generous paid time off, paid parental leave, Public Service Loan Forgiveness Program eligible employer, plus more. In addition to our ...
-
Call Center Representative
2 weeks ago
Re-Bath Birmingham, United StatesWere seeking talented people to join the Re-Bath family. We've built a work environment that inspires its employees as much as its customers. Our offices foster a culture of acceptance and a reputation for excellence, hiring the best candidates to elevate our company and represen ...
-
Call Center Representative
5 days ago
Diversified Gas & Oil Corporation Birmingham, United StatesPosition: Call Center Representative Location: Birmingham, AL · Job Id: # of Openings: 3 CALL CENTER REPRESENTATIVE JOB ID: COMPANY PROFILE: Diversified Gas & Oil Corporation (DGOC) is an established owner and operator of producing conventional and unconventional natural gas & ...
-
Service Center Representative
2 weeks ago
Boston College Chestnut Hill, United StatesBoston College Introduction · Founded in 1863, Boston College is a Jesuit, Catholic university located six miles from downtown Boston with an enrollment of 9,484 full-time undergraduates and 5,250 graduate and professional students. Ranked 35 among national universities, Boston C ...
-
Call Center Representative
2 weeks ago
America's First Birmingham, United StatesRole: To assist members and potential members with their telephone requests; explains services, responds to problems, and directs phone calls to the appropriate area. · Essential Functions & ResponsibilitiesAssists members and potential members with their telephone requests; answ ...
-
Call Center Representative
1 week ago
Bath Planet Birmingham, United StatesJob Description · Job DescriptionExperienced Call Center Representative · Bath Planet is one of the fastest growing brands in the acrylic bath remodeling industry. We are looking for quality people to join our winning team. Our goal is simple, to beautify bathrooms across North A ...
-
Call Center Representative
1 week ago
OnTime Service LLC Birmingham, United StatesJob Description · Job DescriptionJob description · Call Center Representative · Who Are We · OnTime Service began in 1975 and is still locally and family owned and operated. We have been blessed with an amazing team dedicated to serving people. Our mission statement, if you want ...
-
Call Center Representative
2 weeks ago
PrideStaff Birmingham, United StatesPrideStaff has clients in the area searching for experienced, proven individuals to assist with temporary, temporary-to-hire and direct hire positions. We are looking for people who are professional and who can represent any company well. · PrideStaff can offer you a wide-range ...
-
Call Center Representative
1 week ago
Southlake Orthopaedics Birmingham, United StatesJob Description · Job DescriptionSouthlake Orthopaedics has an opening for a full-time Call Center Representative at our Hoover location, which is a busy and very fast paced clinic. The position is Monday - Friday, 8am to 5pm. The ideal candidate should be courteous, professional ...
-
Call Center Representative
1 week ago
dixieland rebath Birmingham, United StatesJob Description · Job DescriptionWe're seeking talented people to join the Re-Bath family. We've built a work environment that inspires its employees as much as its customers. Our offices foster a culture of acceptance and a reputation for excellence, hiring the best candidates t ...
-
Call Center Representative
1 week ago
PrideStaff Birmingham, United StatesPrideStaff has clients in the area searching for experienced, proven individuals to assist with temporary, temporary-to-hire and direct hire positions. We are looking for people who are professional and who can represent any company well. · PrideStaff can offer you a wide-range ...
Call Center Representative - Birmingham, United States - Home Franchise Concepts
Description
Home Franchise Concepts will NOT respond to ANY third-party agencies - we appreciate your cooperation.About the Company
About Our Company
Home Franchise Concepts , is one of the world's largest franchise systems in the home improvement goods and services space, among the world's largest franchise businesses and a recognized leader in franchisee-franchisor relationships.
Home Franchise Concepts' brands including Budget Blinds, The Tailored Closet, PremierGarage, Concrete Craft, AdvantaClean, Lightspeed RestorationTM, Kitchen Tune-Up, Bath Tune-Up, Two Maids and Aussie Pet Mobile, are supported by more than 2,600 franchise territories in the U.S.
and Canada.Home Franchise Concepts is a subsidiary of JM Family Enterprises, a privately held company with more than $20 billion in revenue and more than 5,000 associates.
Rooted in automotive and united in its strong culture and core values, JM Family is in the business of helping other businesses succeed.
As a long-term partner, it is invested in its companies, associates and its communities.A few of the Company's many Accolades and Awards
Entrepreneur's Franchise 500
Entrepreneur's Franchise 500 Best in Category
Entrepreneur's Top Low-Cost Franchise
Entrepreneur's Top New & Emerging Franchises
Entrepreneur's Top Home-based Franchises
Entrepreneur's Top 100 Global Franchises
Two Maids Call Center Representatives provide 360-degree sales and support to Two Maids franchise owners nationwide.
Our reps provide immediate resolution - converting leads into appointments, performing follow-up calls, calling, and closing new leads and meeting both customer and franchise needs.
From the time a customer dials our number to schedule service, to our follow up after the service has been performed, a customer's experience with Two Maids is exceptional.
As part of our integrated marketing team, our reps also collaborate on omni-channel initiatives, monitoring performance of our marketing campaigns, tracking customer satisfaction and seasonal projects.
Essential Job Functions:
Handle inbound and outbound phone calls.
Take prospective customers through the sales process and close the lead.
Schedule and dispatch service appointments via our online operating platform
Support and coach Franchise Owners
Monitor marketing campaigns.
Participate in special marketing projects to support lead conversion.
Assisting callers who have questions regarding the services and how we deliver these services (training will be provided)
Maintaining customer satisfaction rating based on specific criteria.
Qualifications:
High School Diploma or GED Required
Ability to work on-site at our Birmingham, AL office
Attending mandatory training
A desire to be part of a team that is focused
Strong computer skills (MS Office)
High-level of professionalism
1-2 years of call center experience
Ability to work multiple shifts between 7am-7pm Monday-Friday and/or 8am-3pm Saturday
Positive and energetic personality
Conversational Spanish (NOT REQUIRED)
Experience in home maintenance, HVAC services, travel/hospitality reservations, or similar, preferred not required
Experience using Salesforce or other call center software preferred not required
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
#HP2023
Home Franchise Concepts will NOT respond to ANY third-party agencies - we appreciate your cooperation.