Call Center Representative - Birmingham, United States - PrideStaff

Description

PrideStaff [Call Center Representative] As a Call Center Representative at PrideStaff, you'll: Answer inbound calls from customers in a professional manner; Research information using multiple resources and route call to the appropriate resource; Provide customers with product and service information and resolve customers concerns and complaints; Enter customer information in the system and identify and escalate priority issues; Complete call log and produce call reports; Provide follow up customer calls when necessary...