Business Analyst - Malvern, United States - Customers Bank

Customers Bank Malvern, United States

2 weeks ago

Description

At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun.

Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans.

By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives.

What are the main responsibilities and day-to-day tasks for the role?

The Business Analyst (BA) in the PMO is responsible working with the project teams to gather and document business requirements and other artifacts (e.g., process flow documentation, test scripts, requirements traceability matrices, etc.) in support of the project management of strategic initiatives within the Bank.

The BA must work closely the internal project stakeholders, project vendors, and technology teams to ensure that business requirements are properly implemented as part of the overall project management.

Must Haves

(experience and skills candidates MUST have in order to be considered for the position)

:

3+ years' experience in a business analyst or project management role, preferably in a financial services institution.
Excellent interpersonal skills, demonstrating a high EQ.
Ability to communicate to all levels of the organization and across all functions of the Bank.
Excellent written and verbal communication skills.
A high degree of critical thinking skills.
Experience in eliciting, documenting, and confirming business requirements as part of the overall project execution.
Experience with creating the following as part of the BA role:

Use Cases
User Stories
Process, and data flow diagrams
Business Cases and Business Requirements documents
Requirements Traceability Matrices
User Acceptance Test Scripts
Experience with business process improvement initiatives
The ability to research the cause of problems and issues and then develop and present an achievable solution
BA degree or equivalent experience, preferably in a financial services organization
Key Skills

(including any specialized knowledge pertinent to the position)

:

List all skills that have been identified to effectively perform in the role.

The Following Must Be Included

Top 3 – 5 technical skills needed to perform required job functions, type of experience, certifications, or educational/training requirements.
Business Analysis
Quality Assurance
User Acceptance Testing
Visio experience
Top 3 – 5 soft skills needed to be a good fit for the team.
Team player.
Demonstrates a high EQ.
Communication and Organizational skills.
Nice To Haves

Business Analysis Certification (IIBA/CBAP, PMI/PBA, ...)
Agile methodology experience (SCRUM)
2+ years in the banking or financial industry sectors
Technology Skills

Workfront/Planview
MS Office and SharePoint
Visio

Customers Bank will provide consideration for employment to qualified applicants without regard to their race, color, religion, national origin, sex/ gender, sexual orientation, gender identity, protected veteran status or disability.

VEVRAA Federal Contractor, seeking priority referral of qualified protected veterans.
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