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    Assistant General Manager - Santa Ana, United States - Miguel's Jr. - 31 Santa Ana

    Miguel's Jr. - 31 Santa Ana
    Miguel's Jr. - 31 Santa Ana Santa Ana, United States

    1 week ago

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    Description

    Job Description

    Job Description

    Join Miguel's Family

    Do you believe food is more than just a meal? At Miguel's, we're passionate about creating memorable experiences through delicious food and genuine hospitality. We're searching for enthusiastic team members who share our Why: to share the love with everyone we serve.

    We're looking for someone who:

    • Has a contagious smile & a passion for creating positive experiences.
    • Excels at communication and building rapport with guests.
    • Thrives in a team environment and is always willing to help.
    • Maintains a positive and can-do attitude.
    • Has flexible availability, including nights and weekends (a plus).

    We offer:

    • Great Compensation (DOE)
    • Paid Time Off (PTO) & (PSL) Paid Sick Leave
    • Low-Cost Insurance benefits (Medical, Dental, Vision Plans)
    • Company Paid Life Insurance
    • 401(k) Plan with up to 4% Company Match
    • One Year Anniversary Day
    • Free Employee shift meal

    Assistant General Manager Position Summary:

    The Assistant General Manager (AGM) is responsible for the Front and Back of the House operations of a single business location with the General Manager and whenever s/he is offsite. This position is not present in every location and can also be considered a leadership developmental position

    Essential Duties and Responsibilities

    • Drives combined team performance in BOH and FOH towards daily excellence in execution and great guest service.
    • Creates a positive spirit of pride and fellowship across the team and in the work environment to promote sales and retention of top talent with the support of the GM.
    • Promotes guest service proactively and represents the company on guest recovery regarding restaurant-level issues/complaints
    • Work with the GM to actively solicit, interview and select top talent from a pool of external, internal, and referred candidates to fulfill current and future needs.
    • Understand and help manage the financial and operational performance of the business to meet and exceed its goals/metrics.
    • Leads by example through formal performance management, coaching, and positive role modeling of service, company policies and procedures, and brand standards.
    • Key developmental focus is the Shift Supervisors as direct reports to both GM and AGM
    • Maintains a safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures, complying with legal regulations; securing revenues; developing and implementing disaster plans; maintains security and sprinkler systems, parking lot, and walkway.
    • Daily communication with the GM to ensure all tasks, issues, and day-to-day items are handled efficiently and properly.
    • Completes other duties as assigned by GM
    • Obtain a ServSafe Certification within 90 days of hire

    Requirements

    • Must have at least 2 years of experience in a previous supervisory/management role with the QSR with some if not total P&L responsibilities/impact
    • Proven ability to lead, manage and motivate a team
    • Proficiency in oral and written communication to effectively be a team leader and member with predominantly English-speaking guests and team members
    • Intermediate computer skills including MS Office: (Excel, Word, Outlook, and Excel)
    • High School Diploma or Equivalent

    Additional Info

    Physical Demands and Work Environment:

    • The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
    • Physical demands: While performing the duties of this job, the employee is required to stand; walk; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; talk or hear; taste or smell. The employee must occasionally lift and/ or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
    • Work environment: While performing the duties of this job, the employee is exposed to whether conditions prevalent at the time. The noise level in the work environment is usually moderate and consistent with a restaurant environment

    Job Details:

    • Career Advancement/Career Plan: We promote heavily from within.
    LOCATION WILL NOT OPEN UNTIL EARLY/MID JULY 2023 TRAINING WILL TAKE PLACE IN TUSTIN OR ORANGE
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