Program Manager - Remote, United States - New Era Technology

New Era Technology Remote, United States

3 weeks ago

Full time

Description

Program Manager

New Era Technology is a global technology solutions provider with 4,500+ employees and offices around the world. New Era offers Cloud, Managed, Professional, and Security services, and delivers Collaboration, Data Networking, Digital Transformation, and Physical & Life Safety solutions to more than 14,500 customers worldwide. We are looking for team members to contribute to and deliver our mission: "To deliver and support technology solutions that securely connect people, places, and information." New Era Technology is a community of like-minded, like-hearted people who share the same vision and values.

Work alongside the finest team of highly skilled and industry-certified professionals who are encouraged to drive change and think outside of the box. As a team member, you will receive competitive benefits, industry training, and certifications. New Era Technology empowers businesses to embrace the future workplace. As customers shift their perspectives on where and how work happens, we are there to meet them with flexible, resilient, and productive solutions. New Era Technology provides a team-oriented culture, a positive environment filled with incredible staff, and a genuine passion for providing the best service to our customers worldwide. We believe that investing in our employees is the key to professional growth, delivering exceptional experiences for our customers

, and setting the standard for excellence in our field. We offer a growth-orientated, high-tech environment for employees. Along with our many benefits, you can expect a corporate culture that promotes personal and professional development. Our customer-focused teams are built on our core values: Community, Integrity, Agile, and Committed.

We are currently seeking a Program Manager for our client who will be responsible for duties in the job description below.

Responsibilities

Support development and rollout of the new document turnover program within Autodesk Construction Cloud (ACC); work closely with site Facility Operations teams and other internal client's teams to ensure the process is being following and is consistently applied.
Support development of training and reference material for FacOps processes related to document control/management and library management as it relates to ACC.
Work with internal client's teams (data science, construction) to support batch data migration from legacy systems to ACC.
Lead the monthly change management process FacOps
Coordinate with client's construction and designs team to ensure specifications impacting FacOps are robust and kept up to date; coordinate input from FacOps teams during the specification revision process.
Provide project management support for projects relating to new data center design, startup and operations (e.g. develop playbooks, process documentation, presentations, written communications).

Requirements
5 plus years of experience in construction and/or operations of mission critical facilities is a plus.
Bachelor's degree in a technical discipline or equivalent experience required. Data center experience and/or experience in operations in Mission Critical facilities is preferred.
Formal project management training and experience is a plus.
Process oriented with high attention to detail and exceptional organizational skills.
Excellent interpersonal skills, including relationship building and "roll-up the sleeves" type of collaboration within a diverse, global, cross-functional team in order to accomplish all necessary tasks.
Ability to effectively communicate risk versus benefit.
Must have a solid understanding of operational challenges and solving problems in various areas of business without having deep domain expertise.
Demonstrated ability to quickly adapt, learn new skillsets, and be able to create a solid understanding of operational challenges.
Strong analytical, creative thinking, written, and verbal communications skills with proven ability to effectively distill and communicate complex details throughout all organizational levels.
Highly skilled in use of Google Suite; familiarity with business process flow software (e.g. Lucidchart) is a plus.
Experience in project management software (e.g. MS Project, P6, etc.), construction management tools (e-Builder, Procore, BIM360, etc.), and data visualization software and tools is a plus.

This position is 100% remote and salary ranges from 120 K - 130 K.

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