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IT Support Technician
2 weeks ago
Green Thumb Systems LLC Sterling, United StatesWe are looking for a qualified IT Technician that will install and maintain computer systems and networks aiming for the highest functionality. You will also "train" users of the systems to make appropriate and safe usage of the IT infrastructure. · The goal is to build and maint ...
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IT-Support Technician
2 days ago
Crimson Solutions Detroit, United StatesIT Support Technician (m/f/d) · Location: Untermerzbach, BY, DE, 96190 · What You'll Do · Serve as the main point of contact for IT inquiries and issues for our employees and users across the entire Rösler Group · Conduct thorough initial analysis and assist in finding solutions, ...
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Dedicated Support Technician
2 weeks ago
Sector 7 LLC Wixom, United States****Sector 7 is looking for a qualified dedicated support technician with a broad Tier 2 knowledge level. We're looking for someone with basic and intermediate knowledge of computer software and hardware as well as a variety of internet applications, networks and operating system ...
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Desktop Support Technician
2 weeks ago
Best Buy Co. , Inc. Novi, United StatesDesktop Support Technician As the Desktop Support Technician you will to provide onsite and remote technical support for all internal customers (Best Buy Health employees) as it relates to their computing environment, including devices, services, and Support Technician, Desktop S ...
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Support Technician
1 week ago
Dave & Busters Livonia, United StatesDave & Busters - JobID: R [Field Technician / Maintenance Mechanic] As a Support Technician at Dave & Busters, you'll: Be responsible for the repair and maintenance of the building including games, simulators and technical equipment; Deliver an unparalleled Guest experience throu ...
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IT Support Technician
2 weeks ago
M. Jacob & Sons Livonia, United StatesJob Description · Job DescriptionThe duties of an IT Support Technician include being a reference point for all IT related queries at the user level, responding to user needs in a timely manner and ensuring the optimal running of all systems, among other technical duties. IT Supp ...
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Support Technician
4 weeks ago
Great Expressions Dental Centers Southfield, United StatesSupport Technician · 29777 Telegraph Rd, Southfield, MI 48034, USA · Req #1632 · Friday, May 3, 2024 · Job Summary: · The Support Technician position is responsible for support of all incoming requests to the helpdesk via phone, email, and walk up. Addresses all incidents, accord ...
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IT Support Technician
4 weeks ago
Addison Group Sterling, United StatesAre you passionate about helping others with their tech issues? Do you thrive in a dynamic, collaborative environment? We're seeking a friendly and enthusiastic IT Support Technician to join our team · Responsibilities: · Delight our users with exceptional customer service, ensur ...
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Support Technician
1 week ago
Dave & Busters Wayne, United StatesDave & Busters - JobID: R [Field Technician / Maintenance Mechanic] As a Support Technician at Dave & Busters, you'll: Be responsible for the repair and maintenance of the building including games, simulators and technical equipment; Deliver an unparalleled Guest experience throu ...
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IT Support Technician
3 weeks ago
Addison Group Sterling, United StatesAre you passionate about helping others with their tech issues? Do you thrive in a dynamic, collaborative environment? We're seeking a friendly and enthusiastic IT Support Technician to join our team · Responsibilities: · Delight our users with exceptional customer service, ens ...
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Support Technician
2 weeks ago
Dave & Buster Livonia, United StatesJob Description: · Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome · Dave & Buster's offers an attra ...
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Support Technician
2 weeks ago
Dave & Buster Livonia, United StatesJob Description:Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesomeDave & Buster's offers an attractive be ...
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IT Support Technician
1 week ago
Progressive Metal Manufacturing Company Ferndale, United States Full timeJob Description · IT Support Technician works closely with customers and employees to assist in troubleshooting computer hardware and software problems. · Responsibilities : · Maintain and administer computer networks and related computing environments including computer hardw ...
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It Support Technician
3 weeks ago
TEKsystems Ann Arbor, United StatesDetailed Job Description · TEKsystems is searching for an experienced IT Support Specialist. This role will allow someone to grow with in the IT industry by gaining experience working with a wide range of technologies. We are actively looking to find someone who is excited to be ...
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Tool designer for tool and mold making
2 days ago
Omega Dynamics Novi, United StatesFor over four decades, we at METZ CONNECT have stood as a family-owned company for precision, reliability, and ingenuity in the field of electrical connection technology. · With over 900 employees at locations in Europe, Asia, and North America, we develop, produce, and distribut ...
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Level 2 Support Technician
2 weeks ago
eXcell Bloomfield, United StatesAt · eXcell, we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people. · We have a brand-new opportunity for a Level 2 Support Technician to join our client's team onsite in Bloomfield, CT and provide end use ...
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Board Certified Behavior Analyst
4 days ago
Brookside Pediatric Therapy LLC Novi, United StatesWelcome to our pediatric therapy center, where compassionate care meets developmental support. At Brookside, we are dedicated to nurturing the unique potential of every child. Our team of skilled therapists is committed to creating a warm and engaging environment, tailored to eac ...
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IT Helpdesk and Desktop Support Technician
1 week ago
LOC Credit Union Farmington, United StatesJob Description · Job DescriptionIT Helpdesk and Desktop Support Technician · LOC Credit Union, a full-service financial institution, is looking for a IT Helpdesk and Desktop Support Technician. The ideal candidate will serve an important role in helping the organization thrive t ...
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Level 1 IT Support Technician
1 day ago
Bezalu LLC Farmington Hills, United StatesJob Description · Job DescriptionBezalu/Talk IT Pro is a small but growing managed service provider based in Farmington Hills Michigan. We are currently looking to add an energetic tech to our team. · Roles & Responsibilities: · Support & Manage Windows based business PCs and per ...
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Patient Support Technician
1 week ago
Trinity Health Corporation Pontiac, United StatesEmployment Type: · Part time · Shift: · Day Shift · Description: · 7pm-7:30am, every 3rd weekend · ABOUT TRINITY HEALTH OAKLAND HOSPITAL · Trinity Oakland Hospital is a 497-bed community teaching hospital, level II trauma center and longtime leader in health care in Oakland Count ...
Dedicated Support Technician - Wixom, United States - Sector 7 LLC
2 weeks ago
Description
****Sector 7 is looking for a qualified dedicated support technician with a broad Tier 2 knowledge level. Were looking for someone with basic and intermediate knowledge of computer software and hardware as well as a variety of internet applications, networks and operating systems. Provide timely and accurate information to decision makers, create a positive environment for customers, and to ensure compliance with applicable accounting laws and procedures.
Core Values
Our ideal candidate possesses the following values:
o Employees = #1: Employees are our number 1 priority
o E=mc^2: What you do effects others
o Be efficient: Inefficiency bankrupts morale & momentum
o Grow upwards; Not downwards: Let's develop into our higher selves
o Up, Down, Up, Down, A,B,A,B: Unlock the matrix; advance and overcome
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Role
Dedicated Customer Support:
o Responsible for the front line of the technical SLA for our managed service customers at a Tier 1 & Tier 2 support level
o Work with other techs internally to support and escalate issues for customers
o Responsible for following up on all open and/or overdue tickets assuring a resolution in a timely manner. Provides technical assistance and problem resolution for customers
Internal Support:
o Responsible for following up on all open and/or overdue tickets assuring a resolution in a timely manner. Provides technical assistance and problem resolution for internal personnel, requesting technical assistance
o Must have great communication skills to ensure high levels of positive
o Demonstrates a commitment to increasing customer satisfaction by delivering friendly, courteous service to clients
o Maintains information within a knowledge-based computer system, including data entry of commonly reported problems, questions, and known resolutions and troubleshooting steps
o Provide support as a scheduled, on-call technician during off hourso Responsible for daily reporting of tasks and to-do's within the company's project management platform
o Display pride and professionalism in maintaining self appearance, company equipment and property
o Promptly deliver excellent customer service demonstrating a commitment to increasing customer satisfaction
