- Develop systems documentation, such as environment diagrams, installation/configuration documents and release notes.
- Become a product owner of numerous systems.
- Maintain security, backup, and redundancy strategies.
- Provide 2nd and 3rd level support.
- Participate in on-call rotation schedule.
- Be available for other engineers and coach them to resolution.
- Lead and train all site technical resources as needed.
- Demonstrates analytical and systematic approach to resolving complex problems and assignments.
- Liaise with vendors and other IT personnel for problem resolution.
- Support, install and update/patch workstation operating systems and applications.
- Assist in implementing configuration management programs and policies.
- Troubleshoot and debug problems found in the production and non-production environments.
- Assist in managing the corporate production systems including but not limited to the following: Microsoft 365, Windows Server, Active Directory, Group Policy, Connectwise Automate, Ivanti Go, DNS services, spam filters, intrusion detection systems, Palo Alto VPN and firewalls and VMWare servers.
- Implement, maintain, and harden cloud environments such as AWS, Office 365, and other cloud services including all corporate production cloud environments.
- Maintain and manage IdP systems (iex: Okta, Ping)
- Server hardware provisioning including configuration and deployment.
- Data backup management, scheduling and reporting for data center system.
- Work with other team members in Operations, QA, and Product Management to plan the deployment of existing or new software and systems.
- Ensure cybersecurity best practices are followed to comply with recognized frameworks (NIST, CIS Critical Security Controls, OWASP, etc.).
- Participate in the automation, administration and maintenance of the remote monitoring and management system: update agent scripts, respond to alerts, monitor dashboard, and periodic system review.
- Performs installation, configuration, maintenance, debugging, and support for systems software/hardware, including implementation support for multiple infrastructure platforms.
- Tunes platforms to ensure expected availability and performance levels are achieved. Performs root cause analyses for service interruption recoveries. Creates preventative measures.
- Identifies and tests processes for automation. Performs configuration prior to the quality assurance process. Conducts quality assurance reviews to ensure standards and best practices are followed.
- Develops expert knowledge of industry best practices and uses that knowledge to provide technical support to project team members.
- Document maintenance for all computer systems and network infrastructure.
- Bachelor's degree in computer science, Information Systems, Business Management or specialized training/certification or 5+ years of equivalent work experience in systems engineering.
- High degree of initiative, dependability and able to lead work with little supervision while being resilient to change.
- Excellent written and verbal communication skills.
- Strong customer service, interpersonal and communication skills
- Experience with AWS cloud infrastructure or equivalent strongly preferred.
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Sr Systems Engineer - Orangeburg, United States - Zeus Company, Inc.
Description
Job DescriptionPrincipal Duties and Responsibilities:
Zeus Industrial Products, headquartered in Orangeburg, South Carolina, is the world's leading polymer extrusion manufacturer and material science innovator. More than 50 years of experience in medical, aerospace, energy, automotive, fiber optics, and more allows us to set the bar high.
Zeus is a great place to work. Expectations are high; our work is meticulous and very precise. Zeus offers an opportunity to join a very successful, family-oriented team. Our products are cutting-edge, our process is unique, and our quality and customer focus are second-to-none. We are a leader in our field and have great relationships with our customers and team members. Many of our team members are the best at what they do in the world. Our customers are leaders in their fields. Our products help save lives.
Continuous Improvement is a way of life at Zeus. Successful candidates will have a desire and ability to take our manufacturing process to the next level. Expectations are high; our work is meticulous and very precise. You must possess the ability to work independently; and the desire to learn a variety of skills. The ability to communicate clearly is imperative, as is the ability to manipulate data using various software packages.
At Zeus, what we do matters, and we pride ourselves in "Turning polymers into possibilities." Expectations are high; our products are cutting-edge, our process is unique, and our quality and customer focus are second-to-none.
Our employees and our customers are at the center of everything we do. Those relationships have been built on a foundation that is supported by our Mission and Vision:
Our Mission: Provide Solutions - Enable Innovation - Enhance Lives
Our Vision: Working Together - Doing It Better
Zeus is an exciting, innovative company that offers competitive pay and a great benefits package. As we continue to push the boundaries of polymer science, we're constantly in need of new ideas, new expertise, and new team members. Are you ready to join us?
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