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    Customer Service Representative - Jacksonville, United States - Darryl Wakefield - State Farm Agent

    Darryl Wakefield - State Farm Agent
    Darryl Wakefield - State Farm Agent Jacksonville, United States

    4 days ago

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    Description

    Job Description

    Job DescriptionROLE DESCRIPTION:
    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financial service products.

    RESPONSIBILITIES:
    • Establish customer relationships and follow up with customers, as needed.
    • Use a customer-focused, needs-based review process to educate customers about insurance options.
    • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
    • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
    • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
    QUALIFICATIONS:
    • Interest in marketing products and services based on customer needs
    • Excellent communication skills - written, verbal and listening
    • People-oriented
    • Detail oriented
    • Proactive in problem solving
    • Able to learn computer functions
    • Ability to work in a team environment
    BENEFITS:
    • 401k Matching
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Hourly pay plus commission and bonus
    • Paid time off (vacation and personal/sick days)
    • Growth potential/Opportunity for advancement within my agency
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