Jobs
>
Phoenix

    Technical Service Manager - Phoenix, United States - DAIKIN COMFORT TECHNOLOGIES DIST INC

    DAIKIN COMFORT TECHNOLOGIES DIST INC
    DAIKIN COMFORT TECHNOLOGIES DIST INC Phoenix, United States

    4 weeks ago

    Default job background
    Description
    Job Description

    Job Description


    May include :
    Provide support for

    dealers/contractors

    to resolve technical issues
    Early Warning System / Proactive Field Intelligence / Technical Support / Reliability Investigation
    Gathering the Voice of the Customer, monitoring for early signs of quality issues through job site visits to address customer complaints
    Validation of product installations to the I/O, assessment of clarity of I/O, feedback to Corporate on field or building code application changes
    Field Communication / RMA / Service Bulletin Support Closed loop review of RMA analysis with Distributors, verification of understanding of Service Bulletins and feedback on success of Corrective Actions
    Conduct Installation and Tech Support Training; focus on targeted dealers with high failure rates
    Produce training materials for sessions
    Produce materials and conduct installation and service training sessions
    Responsible for a high quality, cost-efficient and on time service operation (internal and external)
    Ensure the availability and quality of communications with our customers
    Manage service technician team and coordinate their training and suggestions for improvements and ideas with other divisions of the company
    Ensure that the team is working within the right process, keep the processes up to date, improve process efficiency, and the training and execution of all related processes
    Participate in additional

    projects/activities

    to support ongoing business needs

    Nature and Scope :
    Works within knowledge
    Provides guidance to internal and external customers

    Knowledge and Skills:
    Formal Product Training – effectively train / educate customers on our products
    Strong
    HVACtechnical knowledge, operating systems, mechanical and electrical ability
    Excellent customer service, relationship management and interpersonal skills
    Proficiency in MS Outlook, Word, Excel and PowerPoint
    Must have excellent communication skills both written and verbal and
    HVACtechnical acumen
    High level of attention to detail and problem solving skills
    Excellent organizational, time management and project management skills
    Ability to apply good judgement, strong work ethics and integrity on the job
    Highly self-motivated and directed with the ability to work in a fast moving environment

    Experience:
    5+ years

    Education:
    High School Diploma or GED equivalent

    HVAC
    training/certification

    required

    Physical Requirements/Work Environment:
    Must be able to perform essential responsibilities with or without reasonable accommodations
    Travel is required – up to 30%

    Pay Range:
    $90, ,000.00
    Qualified Applicants must be legally authorized for employment in the United States.

    Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

    The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law.

    The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

    #J-18808-Ljbffr
  • Sunbelt Rentals

    Service Manager

    6 days ago

    Sunbelt Rentals Phoenix, United States Full time

    Description · Summary Service Manager · Are you seeking an entrepreneurial, empowering workplace that allows you to: · • Develop a career track · • Leverage your current skills while developing new skills · • Work with an incredible team of people · Sunbelt Rentals--the fastest ...

  • LHH

    Service Manager

    3 days ago

    LHH Arizona, United States

    LHH is partnering with an construction company to find their next Service Manager. This managerial role is tasked with overseeing the sales and processing of all warranty and billable service requests within the Division, ensuring they are handled promptly. The Service Manager wi ...

  • HITACHI HIGH-TECH AMERICA, INC.

    Service Manager

    2 weeks ago

    HITACHI HIGH-TECH AMERICA, INC. Arizona, United States Full time

    Description · : POSITION: Service Manager · DIVISION: Metrology and Analysis Systems Division (MAD) · COMPANY: Hitachi High-Tech America, Inc. ("HTA") · TRAVEL: Up to 30% (domestically and internationally) · REMOTE WORK: Remote Restricted – Within a commutable distance to bo ...

  • Addison Group

    Loan Servicing Manager

    4 days ago

    Addison Group Phoenix, United States

    Job Title: Loan Servicing Manager · Location: Phoenix, Arizona (Hybrid) · Pay Range: Starting at $75,000 · Job Overview: Our client is seeking a skilled and experienced Loan Servicing Manager with expertise in managing government-guaranteed loans. The ideal candidate will possess ...

  • RDO Equipment Co.

    Field Service Manager

    2 weeks ago

    RDO Equipment Co. Phoenix, United States Full time

    This individual will efficiently manage, coordinate and schedule Field Service Technician's time, while maintaining the invoicing of work orders in a timely manner. In conjunction with this, they will communicate with the customer in regard to quotes, job status and scheduling. T ...

  • Pop-Up Talent

    HVAC Service Manager

    3 weeks ago

    Pop-Up Talent Phoenix, United States

    Service Manager, HVAC Service Manager · Phoenix, AZ 85085 · SUMMARY: · We are currently seeking a dynamic and experienced Service Manager to join our team and oversee the day-to-day operations of our service department · RESPONSIBILITIES: · Manage the day-to-day operations of the ...

  • The Hiller Companies, LLC

    Service Manager

    2 weeks ago

    The Hiller Companies, LLC Phoenix, United States

    Job Details · Job Location: Hiller Phoenix - Phoenix, AZ · Salary Range: Undisclosed · Description · The Hiller Companies, LLC has an immediate opening for Service Manager. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply t ...

  • Arizona Official Website of State of Arizona

    Member Services Manager

    2 weeks ago

    Arizona Official Website of State of Arizona Arizona, United States

    Job Summary: · The Arizona Department of Administration (ADOA), Benefits Services Division (BSD), is seeking a dedicated and customer-oriented Member Services Manager. This pivotal role serves as the primary point of contact for plan members, overseeing a call center team of eig ...

  • Service Logic

    Service Manager

    3 weeks ago

    Service Logic Phoenix, United States

    ** Tolin Mechanical Systems Co** · ** Service Manager** · Phoenix, AZ 85040 · **General Description** : , an established, well recognized and respected HVAC service contractor, is looking for an experienced **Service Manager** to join our **Phoenix Branch****Tolin Mechanical** ...

  • Sunbelt Rentals

    Service Manager

    2 weeks ago

    Sunbelt Rentals Phoenix, United States

    Join Our Team · Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast flee ...

  • Buffalo Wild Wings

    Service Manager

    3 weeks ago

    Buffalo Wild Wings Phoenix, United States Paid Work

    SERVICE MANAGER · Know what it's like to be in the stadium on game day? Then you know what it's like to work at Buffalo Wild Wings. It's fun. It's fast-paced. We're at the top of our game - and we want to keep it that way. So, we're constantly upping the ante, providing the ultim ...

  • Crown

    Field Service Manager

    2 weeks ago

    Crown Phoenix, United States Full time

    Responsibilities · : Direct, manage, train, motivate, and monitor job performance of Field Service Technicians. Ensure safety practices. Review paperwork and timecards. · Recruit, interview, develop, and evaluate service personnel. Counsel direct reports. · Maintain good custo ...

  • Goodwill of Central and Northern Arizona

    Customer Service Manager

    2 weeks ago

    Goodwill of Central and Northern Arizona Phoenix, United States Full time

    1980 W Baseline Rd Phoenix Arizona, 85041, Pay Offered: $17/hr., · Position Description: · Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Arizona (GCNA) in Arizona and Maryland. Dir ...

  • Happy Valley Store (16th Ave & Happy Valley Rd)

    Customer Service Manager

    2 weeks ago

    Happy Valley Store (16th Ave & Happy Valley Rd) Phoenix, United States Full time

    1565 W Happy Valley Rd Phoenix Arizona, 85085, · Starting Pay: $17/ Hour · Position Description : · Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Arizona (GCNA) and its affiliated ...

  • Thomas2 Store (32nd St & Thomas)

    Customer Service Manager

    2 weeks ago

    Thomas2 Store (32nd St & Thomas) Phoenix, United States Full time

    3130 E Thomas Rd Phoenix Arizona, 85016, · Starting Pay: $17/ Hour · Position Description : · Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entiti ...

  • Union Hills Store (7th St & Union Hills)

    Customer Service Manager

    2 weeks ago

    Union Hills Store (7th St & Union Hills) Phoenix, United States

    710 E Union Hills Dr Phoenix Arizona, 85024, · Starting Pay: 17.00 / Hour · Position Description : · Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Arizona (GCNA) and its affiliated ...

  • Dignity Health

    System Manager Financial Services

    1 week ago

    Dignity Health Phoenix, United States Full time

    Overview · CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the . from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of ...

  • Advastar, Inc.

    Customer Service Manager

    11 hours ago

    Advastar, Inc. Phoenix, United States

    Job Description · Job DescriptionDIRECT HIRE | CUSTOMER SERVICE MANAGER | Phoenix, AZ | · We are in search of an experienced Commercial Roofing Service Manager. This individual will be accountable for overseeing all service operations within our company, guaranteeing customer sat ...

  • Burlington Stores

    Operations Service Manager

    2 days ago

    Burlington Stores Phoenix, United States

    Are you a proven leader with a strong drive to succeed?Do you work well in a process-driven environment where organization and efficiency are critical to success? Finish Are you an expert multitasker who would thrive in a high-energy environment?If so, then this might be the righ ...

  • Pueblo Mechanical

    Controls Service Manager

    4 weeks ago

    Pueblo Mechanical Phoenix, United States

    TITLE: Controls Service Manager · REPORTS TO: Controls Director · JOB DUTIES / GENERAL REQUIREMENTS: · The Controls Service Manager is responsible for leading and managing a team of Controls Service technicians and Engineers to deliver exceptional quality and customer service to ...