Director, Sales - San Francisco, United States - ForgeRock

Description

At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.

Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.

While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Diversity, reminds us to celebrate differences so you are empowered to bring your authentic self to work.

We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.

The Role:

Reporting to the VP, Enterprise Sales, this is a strategic sales director role which will help accelerate our growth at this crucial stage in our company's development. This role will have full responsibility for our enterprise sales segment within the western Americas region. The Director, Sales will be tasked with influencing and developing an energized, competitive and high impact sales team that is characterized by its ability to create differentiated value for our customer base.

The person will be a role model to drive the team in building extraordinary customer relationships and experiences, leveraging strong teamwork and cross functional collaboration across all Ping Identity functions. They will also have a depth of understanding working alongside a well established partner community across the Western US and Canada.

In order to acquire, develop and retain customer relationships and create a winning Ping Identity business, the Director, Sales will be able to create and maintain a high-performance culture, basing themselves on facts and data, transparency, accountability, and agility. The ideal candidate's mindset should be customer-focused, people-oriented, open, passionate, and authentic.

Responsibilities include:

Sales Strategy and Planning

• Develop and execute regional sales plans focused on new customer acquisition, new ARR, customer retention and expansion.
• Analyze sales data including pipeline creation, win rates, market trends, customer needs, and competitor activities to modify and adjust strategies accordingly.
• Collaborate with cross-functional teams including, marketing, sales development, channel, customer success, renewals, sales engineering, business value and enablement, professional services and product teams to align sales efforts with Ping's overall business objectives.

Team Management and Leadership

• Recruit, train, coach, and mentor a high-performing sales team, fostering a culture of excellence and accountability.
• Evaluate and monitor performance metrics, and provide guidance to ensure targets are met or exceeded.
• Conduct regular team meetings, sales training sessions, and performance reviews to drive continuous improvement.

Customer / Partner Relationship Management

• Build and maintain strong relationships with key accounts and decision-makers within the region.
• Understand customer needs, challenges, and buying processes to tailor solutions and value propositions effectively.
• Oversee the end to end sales process from lead generation to contract negotiation and closing, ensuring a seamless customer experience.
• Work closely with key partners to drive pipeline creation, improve sales execution, drive successful deployments with realized business value.

Forecasting and Reporting

• Develop accurate sales forecasts and provide regular reports on sales activities, pipeline, and revenue performance to senior management.
• Analyze sales data and metrics to identify areas for improvement and implement corrective actions as needed.
• Collaborate with finance and sales operations teams to ensure accurate revenue recognition and efficient order fulfillment.

Requirements and Skills

• Proven track record of success in sales / sales leadership roles, consistently meeting or exceeding revenue targets.
• Extensive experience in the B2B SaaS or cybersecurity industry, with a deep understanding of sales processes (MEDDPPICC) and customer needs.
• Strong leadership, coaching, and team management skills to motivate and develop a high-performing sales team.
• Excellent communication, negotiation, and presentation abilities to effectively convey value propositions and close deals.
• Experience selling through global / regional systems integrators and resellers
• Analytical and strategic thinking skills to identify market opportunities, develop sales strategies, and make data-driven decisions.
• Bachelor's degree in business, marketing, or a related field preferred

Life at Ping:

We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day.

Here are just a few of the things that make Ping special:

• A company culture that empowers you to do your best work.
• Employee Resource Groups that create a sense of belonging for everyone.
• Regular company and team bonding events.
• Competitive benefits and perks.
• Global volunteering and community initiatives
• Generous PTO & Holiday Schedule
• Progressive Healthcare Options
• Retirement Programs
• Opportunity for Education Reimbursement
• Commuter Offset (Specific locations)

Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.

We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

You understand and agree that as part of the application process Ping Identity may provide certain non-public information that is and must be kept confidential. You agree not to disclose any non-public information required to do so by law.

Will you now or in the future require sponsorship to work in the country where this job is located? *
--

Upon hire, can you provide verification of your identity and legal right to work in the country where this job is located? *
--

By submitting your application, resume, and/or other personal information through this site, you agree that Ping Identity may use your personal information in accordance with Ping Identity's Privacy Statement . Please review and acknowledge that you have read and agree to the Privacy Statement.

Do you have any relatives employed by Ping Identity? If yes, provide their name below.

How did you hear about us? *
I am a Ping Employee
Twitter
Ping Career Website
Ping Recruiter
Other
LinkedIn
Job Fair

Google
Glassdoor
Former Ping Identity Employee
Former Intern of Ping Identity
Facebook
Employee Referral
Circa
CareerBuilder
Agency
InHerSight

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Ping Identity External Job Board's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Voluntary Self-Identification of Disability

Form CC-305

Page 1 of 1

OMB Control Number

Expires 04/30/2026

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Ping Identity External Job Board's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Voluntary Self-Identification of Disability

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at .

A disability is a condition that substantially limits one or more of your "major life activities." If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

• Alcohol or other substance use disorder (not currently using drugs illegally)
• Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
• Blind or low vision
• Cancer (past or present)
• Cardiovascular or heart disease
• Celiac disease
• Cerebral palsy
• Deaf or serious difficulty hearing
• Diabetes
• Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
• Epilepsy or other seizure disorder
• Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
• Intellectual or developmental disability
• Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
• Missing limbs or partially missing limbs
• Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
• Nervous system condition, for example, migraine headaches, Parkinson's disease, multiple sclerosis (MS)
• Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
• Partial or complete paralysis (any cause)
• Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
• Short stature (dwarfism)
• Traumatic brain injury

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.