- Skilled in communication, which includes over the phone, written, and verbal
- Skilled in interpersonal and customer service
- Ability to communicate appropriately with compassion and empathy with all patients, families, visitors and staff.
- Ability to complete assignments as instructed.
- Ability to direct questions and concerns to the appropriate person.
- Thorough knowledge of TMC departments, units, amenities and facilities in order to comfortably, and rapidly, give directions or escort services.
- Knowledge of all HIPAA guidelines in order to politely provide, or withhold, as the case may be, confidential patient information in a suitable and friendly manner.
- Thorough knowledge of patient safety and visitor safety policies.
- Knowledge of TMC internal/external emergency and disaster protocols.
-
concierge coordinator
1 week ago
Tucson Medical Center Oro Valley, AZ , USA, United StatesConcierge Coordinator · Job CategoryEntry level · SchedulePer Diem · ShiftRotating Shift · SUMMARY: · The purpose of a Concierge Coordinator is to greet and be the first point of contact for patients and visitors entering the hospital. The Concierge Coordinator exemplifies TMC's ...
-
Concierge Coordinator
2 days ago
Tucson Medical Center Tucson, United StatesSUMMARY:The purpose of a Concierge Coordinator is to greet and be the first point of contact for patients and visitors entering the hospital. The Concierge Coordinator exemplifies TMC's values and performs job functions while adhering to service principles. The Concierge Coordina ...
-
Medical Assistant
1 week ago
Steven D Knope, MD Tucson, United StatesJob Description · Job DescriptionWe are seeking an experienced Medical Assistant to work in both the front and back office for an individual Concierge Physician. You will perform routine clerical assignments to keep the medical practice running smoothly, and occasional clinical d ...
-
Care Team Manager
2 days ago
Intrepid USA - Glassdoor ✪ 3.6 Tucson, United States Full timeIntrepid USA - Our vision makes a difference: · We are a top 10 national home healthcare company with an overall 50 year history of excellence driving our future vision forward. We are putting a dent in the homecare universe through our commitment to providing affordable, person ...
-
40,000 per month for CRNA near Tucson, AZ
2 days ago
Floyd Lee Locums Tucson, United States$40,000/month for CRNA near Tucson, AZ (4355) · Start Date: 7/1/24 1/31/25 · Schedule: 4x10-hr shifts for 2-4 weeks per month · Call: No call · Location: Within driving distance of Tucson, AZ · Case Load: General CRNA duties; No Heads, No Hearts, No Transplants · Requirements: Ac ...
-
AM Shuttle Driver
1 week ago
Aimbridge Hospitality Tucson, United StatesPrimary responsibilities include: driving guests to designated locations assisting guests with luggage maintaining vehicle cleanliness and concierge duties. Van Drivers must have strong analytical and navigation skills with the ability to coordinate Shuttle Driver, Shuttle, Hospi ...
-
CRNA Locums
5 days ago
Floyd Lee Locums Tucson, AZ, United StatesSchedule: 4x10-hr shifts for 2-4 weeks per month · Location: Within driving distance of Tucson, AZ · Pay: $250/hour ($10,000 per week) + Travel and Lodging with a $3000 bonus for completing the assignment · Floyd Lee Locums offers you: · Travel and lodging coordination, inclu ...
-
Director of Front Office
2 days ago
Hilton Tucson, United StatesJob Description · Job Description · Scope: · Oversees, manages and coordinates the activities of team members in guest registration, bell services, concierge, telephone services and night audit to ensure guest satisfaction and maximizing hotel profitability. · Primary Responsibil ...
-
Sabino Canyon Concierge
2 days ago
National Express LLC Tucson, United StatesSabino Canyon Concierge in Tucson , Arizona **Description** · National Express LLC (NELLC) is the North American subsidiary of National Express Group, PLC, one of the premier transportation firms in the United Kingdom. We operate across 34 states and three provinces. All organiz ...
-
Clinical Research Coordinator I
1 hour ago
University of Arizona Tucson, United StatesClinical Research Coordinator I (Multiple Positions) · Posting Number · req19416 · Department · Senior VP Health Sciences · Department Website Link · Location · University of Arizona Health Sciences · Address · Tucson, AZ USA · Position Highlights · The University of ...
-
Shuttle Driver/Concierge
2 weeks ago
MC Companies Tucson, United States** Shuttle Driver/Concierge (Wilmot North)** · **Job Category****:** Non Exempt **Requisition Number****:** CONCI01636 Showing 1 location **Job Details** · **Description** · At MC Companies, we care about our employees and support a culture where everyone matters and works col ...
-
Licensed Practical Nurse
6 days ago
Intrepid USA Tucson, AZ, United StatesIntrepid USA - Our vision makes a difference : · We are a top 10 national home healthcare company with an overall 50 year history of excellence driving our future vision forward. We are putting a dent in the homecare universe through our commitment to providing affordable, perso ...
-
ClubLife Concierge
2 days ago
ClubCorp Tucson, United StatesClubLife Concierge in Tucson, AZ at Arizona Stadium Club **Location:** · **Job Description** · **ClubLife Concierge** · **Sums up your new Role:** · The ClubLife Concierge will play an integral part on the Member Experience Team supporting project work and goals. Creating rem ...
-
Physical Therapist
1 week ago
Epic Travel Staffing Tucson, United States TravelEpic Travel Staffing is hiring a Travel - PT Acute Care Hospital · Shift/Hours: Days, 8a-4:30p, 8x5, 40hrs per week · Length: 13 Weeks · 2 weekend shifts a schedule period required · Requirements:AZ is part of the PT compact privilege states · Minimum 2 years PT Acute Care experi ...
-
Care Team Manager
1 day ago
Intrepid USA Tucson, United StatesIntrepid USA - Our vision makes a difference : · We are a top 10 national home healthcare company with an overall 50 year history of excellence driving our future vision forward. We are putting a dent in the homecare universe through our commitment to providing affordable, person ...
-
Registered Nurse
2 weeks ago
Gentiva Tucson, United StatesOur Company · Heartland Hospice is a member of the Gentiva family - an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so ...
-
AM Shuttle Driver
1 week ago
Courtyard Tucson Airport Tucson, United StatesJob Summary: · Primary responsibilities include: driving guests to designated locations assisting guests with luggage maintaining vehicle cleanliness and concierge duties. Van Drivers must have strong analytical and navigation skills with the ability to coordinate multiple pick- ...
-
Oak View Group Tucson, United States Full timeOverview: · The ClubLife Concierge will play an integral part on the Member Experience Team supporting project work and goals. Creating remarkable experiences for our Club Members before, during and after every visit. What we prioritize as Warm Welcome, Magic Moments and Fond · ...
-
Hospice Certified Nursing Assistant
1 week ago
Gentiva Tucson, United StatesOur Company · Gentiva Hospice is a member of the Gentiva family an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so the ...
-
Hospice Certified Nursing Assistant
1 week ago
Gentiva Tucson, United StatesOur Company · Gentiva Hospice is a member of the Gentiva family – an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so th ...
Concierge Coordinator - Tucson, United States - Tucson Medical Center
Description
SUMMARY:The purpose of a Concierge Coordinator is to greet and be the first point of contact for patients and visitors entering the hospital. The Concierge Coordinator exemplifies TMC's values and performs job functions while adhering to service principles. The Concierge Coordinator must have a service excellence focus combined with innovation, full knowledge of the TMC campus and teamwork to provide the highest quality care and service to TMC patients, families, and visitors.
ESSENTIAL FUNCTIONS:
Greet guests who enter the hospital.
Provides health screening to guests upon entry and when applicable.
Provides way-finding services that include TMC departments and units, points-of-service, exits, and parking.
Maintains a neat and tidy entrance by cleaning workspaces and coordinating with Environmental Services for routine area cleaning.
Restocks area with supplies.
Understands and uses TMC's Chain of Command policy when required.
Exemplifies service excellence in every interaction.
Acts a liaison to all areas of the hospital.
Exhibits excellence in customer service through appropriate attitude and interaction with all patients, families, visitors and staff.
Provides informational assistance to TMC patients, families, and visitors utilizing available resources.
Takes complaints and responds appropriately following TMC policies using real time resolution and the chain of command.
Adheres to TMC organizational and department-specific safety, confidentiality, values, policies, and dress code, attendance and replacement standards.
Performs related duties as assigned.
MINIMUM QUALIFICATIONS
EDUCATION:High school diploma or General Education Degree (GED); or an equivalent combination of relevant education and experience.
EXPERIENCE:Six (6) months of customer service experience.
LICENSURE OR CERTIFICATION: None required.
KNOWLEDGE, SKILLS, AND ABILITES: