- WOW Customers over the phone, online chat, or email.
- Ability to multi-task and adapt to changes quickly.
- Enthusiasm and a Be BOLD attitude with great customer service skills.
- A problem solver with keen attention to detail.
- A WORK Together approach with open communication, excellence in service, integrity, and accountability.
- Knows how to address customer concerns creatively and share feedback with other teammates.
- Builds TRUST by working as a team member, as well as independently, with minimal supervision.
- Knows when and how to use supervision for the benefit of clients.
- Demonstrates a strong customer service orientation and takes responsibility to ensure customers are satisfied.
- A convincing approach, good client connection skills, and a love for sales
- Great phone and in person communication skills
- Customer and sales representative communication.
- Observe and analyze client behavior.
- Using client input to develop effective retention strategies.
- Engage program participants to participate in the EXTRA Care Clinic as either "Sponsors" or those who help, or "Participants" those who benefit from the services.
- Meets with the team to discuss ways to keep program participants engaged.
- Developing positive customer and business associate relationships.
- Patience and empathy.
- Advanced organizing abilities are required.
- Strong ability to resolve conflicts.
- In stressful conditions, the ability to stay cool and professional.
-
Member Retention Specialist
3 weeks ago
Hand & Stone Corp Fort Lauderdale, United StatesBenefits:401(k)Bonus based on performanceEmployee discountsFlexible scheduleHealth insuranceOpportunity for advancementTraining & developmentVision insuranceThe Membership Retention Specialist is responsible for activities related to strengthening customer relationships through m ...
-
Customer Service Retention Specialist
3 weeks ago
The Health Insurance Guy LLC Fort Lauderdale, United StatesSick of hopping from job to job? Want to turn your job into a career? At The Health Insurance Guy, LLC (HIG), we create an environment where individuals can achieve financial success, personal and professional growth, and live a life filled with unforgettable experiences. We are ...
-
Member Retention Specialist
1 week ago
Hand & Stone Corp Fort Lauderdale, United StatesBenefits:* 401(k)* Bonus based on performance* Employee discounts* Flexible schedule* Health insurance* Opportunity for advancement* Training & development* Vision insuranceThe Membership Retention Specialist is responsible for activities related to strengthening customer relatio ...
-
Customer Service Retention Specialist
4 weeks ago
The Health Insurance Guy LLC Fort Lauderdale, United StatesSick of hopping from job to job? Want to turn your job into a career? At The Health Insurance Guy, LLC (HIG), we create an environment where individuals can achieve financial success, personal and professional growth, and live a life filled with unforgettable experiences. We are ...
-
Customer Service Retention Specialist
3 weeks ago
The Health Insurance Guy LLC Fort Lauderdale, United StatesSick of hopping from job to job? Want to turn your job into a career? At The Health Insurance Guy, LLC (HIG), we create an environment where individuals can achieve financial success, personal and professional growth, and live a life filled with unforgettable experiences. We are ...
-
Member Retention Specialist
3 weeks ago
Hand and Stone Fort Lauderdale, United StatesBenefits:401(k) · Bonus based on performance · Employee discounts · Flexible schedule · Health insurance · Opportunity for advancement · Training & development · Vision insurance · The Membership Retention Specialist is responsible for activities related to strengthening customer ...
-
Customer Service Retention Specialist
3 weeks ago
The Health Insurance Guy LLC Fort Lauderdale, United StatesSick of hopping from job to job? Want to turn your job into a career? At The Health Insurance Guy, LLC (HIG), we create an environment where individuals can achieve financial success, personal and professional growth, and live a life filled with unforgettable experiences. We are ...
-
Member Retention Specialist
3 weeks ago
Hand & Stone - Fort Lauderdale Fort Lauderdale, United StatesJob Description · Job DescriptionBenefits:401(k) · Bonus based on performance · Employee discounts · Flexible schedule · Health insurance · Opportunity for advancement · Training & development · Vision insurance · The Membership Retention Specialist is responsible for activities ...
-
Member Retention Specialist
1 week ago
Medical Air Services Association Inc Fort Lauderdale, United StatesThe Opportunity · Are you passionate about building lasting customer relationships and ensuring their satisfaction? Do you thrive in an environment where your communication skills and persistence make a difference? If so, we want you to join our dynamic team at MASA as a Member ...
-
Customer Service Retention Specialist
4 weeks ago
The Health Insurance Guy LLC Fort Lauderdale, United StatesJob Description · Job DescriptionSick of hopping from job to job? Want to turn your job into a career? At The Health Insurance Guy, LLC (HIG), we create an environment where individuals can achieve financial success, personal and professional growth, and live a life filled with u ...
-
Retention Specialist Sales
4 weeks ago
Stericycle Deerfield, United StatesTitle: Retention Specialist Sales · Requisition Id: 33390 · Job Function: Sales · Career Area: Sales & Marketing · Work Location: Bannockburn CORP) · About Us: · Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions th ...
-
Retention & Adherence Specialist
2 weeks ago
Mount Sinai Medical Center of Florida Miami Beach, United StatesProject Management Support Analyst:PM Support Analysts are responsible for working with internal Project Managers and external New Development builders to plan and execute the timelines and tasks required to install the electrical infrastructure for new development communities.PM ...
-
Premier Banker II
2 days ago
Truist Fort Lauderdale, United States Full timeESSENTIAL DUTIES AND RESPONSIBILITIES · 1. Serve as the primary relationship manager for a portfolio of mass affluent clients. Sell, deliver and provide ongoing service for a broad range of fee income and retail banking products and services appropriate to mass affluent clients. ...
-
Route Specialist
5 days ago
ImageFIRST Fort Lauderdale, United States Regular Full timeOverview · Founded in 1967, ImageFIRST is the largest and only national linen rental and laundry service specializing in the healthcare market. Acquired by private equity firm Calera Capital in 2018, ImageFIRST serves medical facilities nationwide providing linen, patient gowns ...
-
Customer Service Representative
1 week ago
Capital Bank MD Fort Lauderdale, United States Full timePosition Purpose · Responsible for performing tasks directly related to servicing deposit accounts which include but are not limited to processing financial transactions, opening new accounts, processing changes to existing accounts, and conducting research to resolve problem si ...
-
Account Manager
3 days ago
Informa Markets Fort Lauderdale, United StatesInforma Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, ...
-
Learning and Development Specialist
6 days ago
Mayor's Jewelers, Inc. Fort Lauderdale, United States Permanent - Full timeAbout the Role · The Learning and Development Specialist plays a key role in designing, implementing, and delivering learning programs to enhance the skills and knowledge of our colleagues. The Learning and Development Specialist partners with various stakeholders to identify le ...
-
Inside Sales Rep
4 weeks ago
TIBCO Fort Lauderdale, United StatesDo you thrive in a startup vibe? Were you built for a small, nimble and dynamic team that's ready to win? If you answered yes, we want to talk to you We are now going back to our roots as a standalone business unit to focus on our SaaS business—an area where we see growth potenti ...
-
Customer Success Specialist
2 days ago
Informa Connect Of Informa Plc Fort Lauderdale, United StatesInforma Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, ...
-
Customer Success Specialist
3 weeks ago
Informa Markets Fort Lauderdale, United StatesInforma Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, ...
Participant Engagement and Retention Specialist - Wilton Manors, United States - Poverello Center
4 weeks ago
Description
SUMMARY: The Participant Engagement and Retention Specialist works with people both in the community and among the program participants of the Poverello Center to identify and engage into care those who would benefit from the EXTRA Care Clinic Services, and those who would sponsor these services through their own care.ESSENTIAL DUTIES AND RESPONSIBILITIES: Core duties and responsibilities include the following. Other duties may be assigned.